Mark Atkinson is a lifelong resident of Fitchburg and comes to North End after years of success in the restaurant business and running a Staples store. He lives in Fitchburg with his wife and 2 sons. The whole family drives only Mazda's and Subaru's.
Read more303 Reviews
Write a Review303 Reviews of Mark Atkinson
September 05, 2017
Car Buying Made Easy!! Best car buying experience I have ever had!! Mark Atkinson was my salesperson. He was extremely knowledgeable, patient, kind, and realistic. He kept m Best car buying experience I have ever had!! Mark Atkinson was my salesperson. He was extremely knowledgeable, patient, kind, and realistic. He kept me well informed throughout the whole process start to finish, and was very accessible for any questions I had. I came from Rhode Island to purchase my new Mazda CX-5 at North End Mazda on a referral from a friend and I wasn't disappointed! It was well worth the travel to buy a car from a dealership I can trust with superb customer service. I have a feeling I will be a life long customer! I would also like to recognize Jesse, Jason and Matt for exceptional customer service. A special shout out goes to Mike for answering my many, many questions and guiding me through the complexities of an out of state purchase. Each one had a part in making my experience so enjoyable, it truly felt like I was buying my new car from a big happy family!!! More
Other Employees Tagged: Jason Cote , Jesse Manning, Michael Pinto, Matt Gledhill
August 31, 2017
A great car buying experience The staff at North End Mazda were very friendly and a pleasure to deal with. Jeremy was great at presenting a range of options to me when it came to p The staff at North End Mazda were very friendly and a pleasure to deal with. Jeremy was great at presenting a range of options to me when it came to purchasing my Mazda CX-3 Grand Touring, allowing me to pick the right package for me at a price. The sales team wasn't pushy and their pricing was transparent and honest. Tom in Finance made the final paperwork a breeze. I'd have no problem recommending this dealership to anyone looking to purchase a vehicle and I will undoubtedly visit them again in the future. More
Other Employees Tagged: Tom Liddle , Jeremy Whitman, Dakota
August 30, 2017
Great Dealership Recently bought a new car through North End Mazda and everyone there was very nice and a pleasure to work with. When picking up my car I was very happ Recently bought a new car through North End Mazda and everyone there was very nice and a pleasure to work with. When picking up my car I was very happy that Mark took the time to go out to the car and go though all the features/setting so I left knowing how to use everything in the car. I was very pleased with North End Mazda and would recommend them to friends and family. More
July 12, 2017
Great Experience! I called late on Tuesday Evening to ask for information- Mark Atkinson was very helpful. I arrived the next day to check out a hard to find verhicle. I called late on Tuesday Evening to ask for information- Mark Atkinson was very helpful. I arrived the next day to check out a hard to find verhicle. They were waiting for me- greeted me and my husband .We were on our way to a test drive within 5 minutes. They provided the best pricing and financing with no games or gimicks. Jeremy Whitman & Michale Pinto also added to making financing & waiting for the paperwork go smoothly. This was the first time I left a car purchase and felt the car purchasing experience did not undermine the new car excitement. I am Very happy all around and would reccommnd this delaership to my friends- I arrived at 9:15 and was out the door with my new car- completely financed,cleaned and ready to go by noon! More
Other Employees Tagged: Michael Pinto, Jeremy Whitman
July 12, 2017
I Purchased a 2017 Mazda 6 - Touring from them This is the 2nd. time I have purchased a Mazda from this dealership. My other Mazda was in an accident and was not repairable so I had to purcha This is the 2nd. time I have purchased a Mazda from this dealership. My other Mazda was in an accident and was not repairable so I had to purchase a new car fairly quickly. Mark found me the car I wanted and in the color I wanted within a few days. Jason made sure that all paperwork REG. and Plates were ready when I arrived to pick the car up. Jeremy went over all the functions that my new car has in it and helped me understand all these new functions in this car. Everyone there was really helpful and understanding as to my needs. I that went to service to purchase the locking lugs and Rich Helped me out and explained the reward points to me He was also very helpful More
Other Employees Tagged: Jason Cote , Rick Macintosh, Jeremy Whitman
June 27, 2017
Extremely Helpful! North End Mazda was great throughout my whole car buying experience. From the moment we walked in, Mark was extremely helpful, upfront and straight fo North End Mazda was great throughout my whole car buying experience. From the moment we walked in, Mark was extremely helpful, upfront and straight forward- he answered all of our questions and provided us with a lot of great information on our new car. Michael was also a pleasure to work with and made the, potentially complicated, financial process, a breeze. Overall, I will certainly be back to North End for all of my service needs since they are so great to work with and wouldn't hesitate to recommend them to my family and friends. More
Other Employees Tagged: Michael Pinto
May 31, 2017
Very helpful and honest The team at North End Mazda was great. They were very attentive and had great customer service skills, and they were more than happy to let me take as The team at North End Mazda was great. They were very attentive and had great customer service skills, and they were more than happy to let me take as much time as I needed on looking at cars. I asked them if I could take a Mazda3 halfway down 190 to see how it faired on the highway, and they didn't think twice about it. They were also super proactive when I did decide to buy, by explaining every figure and what the numbers would be with down payments. They pointed out "hidden" fees such as destination and advertising without needing to be prompted, and they didn't use any high-pressure for the sale of the vehicle or the extra warranties. they were happy to let the car speak for itself, and to give you the info you needed to make decisions. I was never uncomfortable, and that includes talking with F&I. I would definitely recommend them to anyone at Mazdas; they're very passionate about the make and want you to love them too. More
Other Employees Tagged: Michael Pinto, Jeremy Whitman
May 31, 2017
Very responsive! Mark Atkinson was super responsive and helpful when i was looking for a new Mazda 3. He provided me all the info i asked for in just a couple hours. Mark Atkinson was super responsive and helpful when i was looking for a new Mazda 3. He provided me all the info i asked for in just a couple hours. More
May 18, 2017
BEST. EXPERIENCE. EVER. After going to several dealers and dealing with the "tag team" approach and left waiting at a dealership for over an hour! I went to North End sort After going to several dealers and dealing with the "tag team" approach and left waiting at a dealership for over an hour! I went to North End sort of off the beaten path. The Salesman "Jeremy" was so kind, honest and understanding. I will go back there again for my next car. The prices were better than the other dealers. More
Other Employees Tagged: Tom Liddle , Jeremy Whitman
April 23, 2017
Another WONDERFUL experience at North End Madza My 2007 Mazda 626 died and I needed another car. I have been looking online so I had an idea of what I was looking for and the price range. Went t My 2007 Mazda 626 died and I needed another car. I have been looking online so I had an idea of what I was looking for and the price range. Went to the dealership, explained what I wanted in my car and my monthly payment. Jason Cote figure out the cars that fit my budget criteria. Mark Atkinson then helped me look at cars, with the test drive and explaining the new technology in them and I made a decision. Then we went over the numbers again (including rebates) to be sure it fit my budget before Tom came to do the financing. Tom Liddle did all of the financing paperwork explaining the cost, rebates and additional options I could purchase. It all went smoothly and I set up a pick-up date. On the pick-up date Mark went over all of the items that needed to be set, especially the new technology, made sure I was comfortable in using them and before I left made sure I knew to call him with any questions. Before I left I stopped and Adam helped me purchase new floor mats and install them correctly. This is my 6th new Mazda I've bought at North End and I have all of my servicing done there too. Only place to buy & service a car in my opinion!!!!!! More
Other Employees Tagged: Tom Liddle, Jason Cote , Adam Leader