Mark Atkinson is a lifelong resident of Fitchburg and comes to North End after years of success in the restaurant business and running a Staples store. He lives in Fitchburg with his wife and 2 sons. The whole family drives only Mazda's and Subaru's.
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April 04, 2020
Good Overall Experience Looked at Mazda as well as Toyota, Subaru and Honda. Once I made my decision to purchase a CX5, my husband and I traveled to 4 Mazda dealers in New E Looked at Mazda as well as Toyota, Subaru and Honda. Once I made my decision to purchase a CX5, my husband and I traveled to 4 Mazda dealers in New England. North End Mazda is not only the closest to us, but had the best salesman and staff. No pressure, very knowledgeable and the salesman Mark spent 90 mins on the day we picked up my CX5 Signature to go over all the options! More
Other Employees Tagged: We spoke to people in Service Dept and Parts dept to buy more parts and options. All were helpful. (Can’t remember names?)
February 29, 2020
The only place I'll go to buy my vehicles. The first time I went to North End Mazda I never felt pressured at all to buy. Mark Atkinson answered my questions and gave me the time to think over The first time I went to North End Mazda I never felt pressured at all to buy. Mark Atkinson answered my questions and gave me the time to think over my options before I made my choice. I just made my second purchase there today and already plan to go back again when I'm looking for my next car. The service after the sale here is also excellent. They explain everything extremely well and keep you informed as to the status of the work they are doing. More
Other Employees Tagged: Michael Pinto , Scott Boudreau, Tom Liddle, Rob Newton
January 27, 2020
I started using this dealership about 8 years ago and have bought 3 cars from here. I really appreciate working with the team here especially Mark Atkinson who I have purchased 3 cars from now. I will have bought 3 cars from here. I really appreciate working with the team here especially Mark Atkinson who I have purchased 3 cars from now. I will continue to use this dealership especially if Mark is here. Really feel important here and he cares for his customers. More
Other Employees Tagged: Matt Gledhill
January 05, 2020
Mark was fantastic to work with! I’d been in a car accident the week before Christmas and my car has been totaled so I was stressed to say the least. Mark’s no pressure approach was just what I neede accident the week before Christmas and my car has been totaled so I was stressed to say the least. Mark’s no pressure approach was just what I needed. He gave me the time I needed to make a decision. The day I picked up my car Keith was great showing me all the features. He was really patient and very helpful More
Other Employees Tagged: Tom Liddle
January 04, 2020
review they were prompt to dealing with me, gave clear explanations and got the job done. Very attentive and friendly and though very busy took their time wi they were prompt to dealing with me, gave clear explanations and got the job done. Very attentive and friendly and though very busy took their time with me. More
Other Employees Tagged: Matt Gledhill, There was an initial sales man that I'm sorry I've forgotten his name.
November 23, 2019
I got home with my used 2014 Mazda CX-5 & wanted to complement the team of fort from initial info ( Jason & Scott) to Mark who was very good about helping me to demo the car to taking delivery & many c complement the team of fort from initial info ( Jason & Scott) to Mark who was very good about helping me to demo the car to taking delivery & many connections in between. Mark was easy to work with on the financial side & his low key approach was a welcome relief. I got a glimpse of the service folks hustling to outfit my new car with shoes (thanks guys!). The detail crew who I never met & the RMV folks did an excellent job in facilitating the delivery. A great team effort & it was appreciated! So pleased the dealership had a car I was interested in & only sorry I live a good hour away!! More
Other Employees Tagged: Jason Cote , Scott Arciprete, Marty Babineau, Scott Boudreau
October 31, 2019
Excellent experience! Mark and Bryan were great My experience at North End was excellent from start to finish. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited My experience at North End was excellent from start to finish. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited a lot of dealerships. This was the only one that made me think, "I hope I end up buying a Mazda so I can buy from them." Bryan Johnston and Mark Atkinson and the whole team over there were helpful, knowledgeable and, most importantly, extremely respectful of my decision-making timeline and process. I never felt pressured, but rather supported. My new Mazda3 hatchback is AWESOME to drive and I will be glad to go into the dealership whenever the need arises. Great experience! More
Other Employees Tagged: Michael Pinto , Bryan Johnston, Zach Shepard
October 09, 2019
Great experience with Mark Mark was our salesperson during the process and he was great to work with. He was professional, knowledgeable about the SUV we were looking at and was Mark was our salesperson during the process and he was great to work with. He was professional, knowledgeable about the SUV we were looking at and was not pushy at all. Once we picked up the car he gave us an overview of the whole car. We couldn’t of asked for a better experience. More
Other Employees Tagged: Michael Pinto , Tom Liddle
October 08, 2019
Amazing Crew!! They did everything to get me in a new vehicle. Mark is so knowledgeable of all Mazda vehicle took the time to walk me through how to use all the new features and Keith goes above and bey vehicle. Mark is so knowledgeable of all Mazda vehicle took the time to walk me through how to use all the new features and Keith goes above and beyond for you with financing. Would highly recommend for anyone. More
Other Employees Tagged: Keith Ladd, Tom Liddle
September 24, 2019
6th car bought from this dealership 6th car! Doesn't that say it all? I think this dealership is great! There is no high pressure sales tactics. Mark Atkinson is amazing. He took a lot o 6th car! Doesn't that say it all? I think this dealership is great! There is no high pressure sales tactics. Mark Atkinson is amazing. He took a lot of time showing me all the great gadgets my new car has. I refer people to this dealership whenever possible. I also love the service department. I go to them with all of my service needs. More
Other Employees Tagged: Michael Pinto, Collette Marceau , Marty Babineau, Scott Boudreau, Tom Liddle, Rob Newton

