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Mark Baker

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Mark Baker

Mark Baker | Page 117

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

1,467 Reviews

Overview Reviews (1467) Inventory (535)

4.8

1,467 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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1467 Reviews of Mark Baker

November 03, 2022

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Employee Rating

Very quick service for such a busy day. Everything seems to be working just fine. Everything seems to be working just fine. More

by KWBAUGHMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2022

Dealership Rating

Employee Rating

Very timely care was given to me and the service dept did a great job when I picked up the car. a great job when I picked up the car. More

by skendrick67

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 01, 2022

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Employee Rating

Everybody there was friendly , makes you feel very comfortable while you wait , the service is great there ! comfortable while you wait , the service is great there ! More

by KATHYDOWNEY2017

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marsha Wirt, Bill Ferguson, Mike White , Mark Hardin, E.B. Padgett, Mark Straley, Brennon Viele, Harold Woody, Danielle (Service Dept

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Nov 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 01, 2022

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Employee Rating

Professional, great service team, knowledgeable staff, easy to make appointments. I am a repeat customer. easy to make appointments. I am a repeat customer. More

by jenny24153

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Wayne Lewis, Mike White

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Nov 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2022

Dealership Rating

Employee Rating

Outstanding service. Mark Baker consistently communicates and doe not try to oversell services. He has performed extremely well and earned by trust by his ethical and p Mark Baker consistently communicates and doe not try to oversell services. He has performed extremely well and earned by trust by his ethical and professional service. He is an asset to Southern Team Subaru. More

by TommyBVA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 31, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

October 28, 2022

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Employee Rating

Polite ontime helpful clean provide excellent service and explanation of what is needed and why explanation of what is needed and why More

by MERCAT48

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 28, 2022

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Employee Rating

they are suppose to wash my car, they did not and even when they do, it's aterrible job when they do, it's aterrible job More

by tml48

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Oct 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@SouthernTeam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 27, 2022

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Employee Rating

Staff professional, courteous and efficient. Work was completed within projected time frame and they even washed my car! Work was completed within projected time frame and they even washed my car! More

by LESLIKINDL

Verified Customer

Recommend Dealer

Yes

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Oct 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 27, 2022

Dealership Rating

Employee Rating

Very knowledgeable team and communicative as well in letting you as quickly as possible what is wrong with your vehicle letting you as quickly as possible what is wrong with your vehicle More

by HRHRENE

Verified Customer

Recommend Dealer

Yes

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Oct 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2022

Dealership Rating

Employee Rating

Great service, friendly staff and willing to work with you to get an answer to your problem. you to get an answer to your problem. More

by BAPOWELL53

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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