Mark Baker | Page 66

Look forward to my service visits; enjoy the customer waiting area with the internet access and coffee waiting area with the internet access and coffee More

by AAR0NL3V1N3 Verified Customer Verified Customer

Helpful 0

Report | Print

I was comfortable,talking with the staff friendly attitude ,took care of the problem in a timely manner attitude ,took care of the problem in a timely manner More

by TAYLOR4X Verified Customer Verified Customer

Helpful 0

Report | Print

Well organized, informative, polite, quick and speedy service. It’s easy to make an appointment service. It’s easy to make an appointment More

by BROOKE.GILL Verified Customer Verified Customer

Helpful 0

Report | Print

great job ever time I come in for service, would recommend service work to any one recommend service work to any one More

by QUICKTA2000 Verified Customer Verified Customer

Helpful 0

Report | Print

I brought my Subaru in for a recall on the exhaust manifold. The recall states if the bolts are found loose the dealer will replace the pipe and bolts along with gaskets required. I received a call st manifold. The recall states if the bolts are found loose the dealer will replace the pipe and bolts along with gaskets required. I received a call stating my car was ready. Upon arrival at the dealer I received a receipt for $44 that was I’m assuming billed to Subaru for the recall. I was told that there were some other issues with the car but never was it mentioned the recall wasn’t performed. The intake bolts were found to be loose as well as an exhaust leak at the turbo. I asked for an estimate to repair these things and was told it would be the following Monday before it could be estimated by the technician. I received a call stating it would be $600+ for the repairs. I asked if they could go ahead and repair it. I later then received another call stating that it would be $1600+ to repair it because the exhaust manifold was where it was leaking. (I thought this was repaired?? someone was charged $44) The turbo leak wasn’t mentioned again so $1600 for the exhaust manifold leak that was supposed to had already been repaired under the recall, tightening the intake and a sensor that is “broken”. When I asked about the recall should have covered the exhaust manifold leak I was told “I can’t do nothing for you on the manifold because it had been removed before”. This was never mentioned when I picked the car up the first time also who was charged $44?? And for what?? To my knowledge the exhaust manifold hasn’t been removed. I’m very disappointed at the service I received here and the lack of information/communication I received from the advisor. More

Helpful 0

Report | Print

I did not have any problems during my visit. Pleased with the service i received. the service i received. More

by GET2HARRIS Verified Customer Verified Customer

Helpful 0

Report | Print

Great service and mechanics. They always listen to my concerns and explain what needs to be done concerns and explain what needs to be done More

by STULLGOLDENPOND Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and efficient service. Polite and welcoming each and every time I come in. Thank you Team!! every time I come in. Thank you Team!! More

by HONEYBEE69US Verified Customer Verified Customer

Helpful 0

Report | Print

Brought car in for recall service, they got me in as soon as I arrived and finished the work sooner than expected. soon as I arrived and finished the work sooner than expected. More

by thomasw9 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service. Nice waiting room. Friendly staff. Happy to recommend the sales and service department. to recommend the sales and service department. More

by jtjames55 Verified Customer Verified Customer

Helpful 0

Report | Print