Mark Brookins
Mark Brookins at Lithia Hyundai of Anchorage

Mark Brookins | Page 4

Parts Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.9
48 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

13 yrs, 4 mos

4.9

48 Reviews

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48 Reviews of Mark Brookins

August 24, 2022

Dealership Rating
Employee Rating

It took many months to get my vehicle done. The service manager did a very bad job for me. However Josh did a good job More

by Bish
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nathan Carter, Layne Gunter, Jeremy Tou

Aug 25, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about your vehicle and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

August 13, 2022

Dealership Rating
Employee Rating

Staff was very polite and price was very fair. I appreciated my salesman and I’m very happy with my car. More

by KALEBDEMIENTIEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Ian Chase, Kevins Mercedes , Layne Gunter, Schrie Hill, Jeremy Tou

Aug 15, 2022

Lithia Hyundai of Anchorage responded

Thanks for visiting us at Lithia Hyundai of Anchorage for your automobile purchase. We are glad to know we provided you with such a polite experience and that you are happy with your vehicle. We greatly value your business, and we appreciate your 5-star review.

July 15, 2022

Dealership Rating
Employee Rating

Best service I've ever had! Love my Sonata and the customer service. The guys are knowledgeable and very helpful. More

by d.e.osterhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Jeremy Tou

Jul 15, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great time working with us. We can't wait to see you again!

Jul 16, 2022

d.e.osterhaus responded

As I said, great service! Thanks guys!!

April 28, 2022

Dealership Rating
Employee Rating

The service people are good at their job and they are friendly while being professional.They are willing to work with you to fix the problems you have or answer any questions you have about your car. More

by MARBIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes , Kevin Garza

Apr 28, 2022

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this 5-star review! We hope you will consider us again for future services.

April 08, 2022

Dealership Rating
Employee Rating

Service was prompt and courteous. They answered all my questions. Very good service and very timely. More

by CINGEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes , Jessica Konstantynowicz

Apr 11, 2022

Lithia Hyundai of Anchorage responded

Thank you for this 5-star review! We hope you will consider us again for future services.

March 22, 2022

Dealership Rating
Employee Rating

I was able to get an appointment for an oil change in a timely way, More

by Lkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes , Other Mark in parts as well

Mar 23, 2022

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback! We hope you will consider us again for future services.

March 09, 2022

Dealership Rating
Employee Rating

Amazing service and friendly staff. Thank you for always getting an appt when it’s convenient and for being so on top of the reminders to get my daughters car serviced. Thank you More

by LJN_SAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Layne Gunter, Schrie Hill, Philip Reeve

Mar 09, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for having both yours and your daughters vehicles serviced here at Lithia Hyundai of Anchorage. Your business is greatly appreciated by our team and we look forward to your next visit with us.

March 04, 2022

Dealership Rating
Employee Rating

Excellent service every time. Jeremy, Kevin, and Chris are so very kind and helpful. Thanks More

by Mitome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Philip Reeve

Mar 08, 2022

Lithia Hyundai of Anchorage responded

Hi Mitome, I'm pleased to see that our team members, Jeremy, Kevin, and Chris have all provided you with excellent service during your visits here at Lithia Hyundai of Anchorage. On behalf of our team, I'd like to thank you for sharing this kind feedback.

Mar 08, 2022

Lithia Hyundai of Anchorage responded

Hi Mitome, I'm pleased to see that our team members, Jeremy, Kevin, and Chris have all provided you with excellent service during your visits here at Lithia Hyundai of Anchorage. On behalf of our team, I'd like to thank you for sharing this kind feedback.

Mar 08, 2022

Lithia Hyundai of Anchorage responded

Hi Mitome, I'm pleased to see that our team members, Jeremy, Kevin, and Chris have all provided you with excellent service during your visits here at Lithia Hyundai of Anchorage. On behalf of our team, I'd like to thank you for sharing this kind feedback.

February 23, 2022

Dealership Rating
Employee Rating

Helpful staff. Mark in the parts department helped me get tires and then went out of his way to make sure I was called back to schedule an appointment. More

by KDSantaFe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Lithia Hyundai of Anchorage responded

Hello, thank you for purchasing your ties and scheduling service with our team here at Lithia Hyundai of Anchorage. We are pleased to know Mark ensured you were well taken care of. Until next time, drive safe.

February 02, 2022

Dealership Rating
Employee Rating

Frustrating to call and not have someone answer the phone, no way to leave a message. Texted and they didn’t call back either. Took an entire day for a quote to come back. Gentleman who helped me was More

by hannah frost
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevins Mercedes , Kevin Garza

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