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Mark Brookins
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Mark Brookins | Page 3
Parts Advisor
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
38 Reviews
Dealership Experience
11 yrs, 6 mos
Industry Experience
11 yrs, 6 mos
38 Reviews
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38 Reviews of Mark Brookins
August 13, 2022
Staff was very polite and price was very fair. I appreciated my salesman and I’m very happy with my car. I appreciated my salesman and I’m very happy with my car. More
by KALEBDEMIENTIEFF
Verified CustomerOther Employees Tagged: Blayke Mccarthy, Ian Chase, Kevins Mercedes , Layne Gunter, Schrie Hill, Jeremy Tou
Helpful 
July 15, 2022
Best service I've ever had! Love my Sonata and the customer service. The guys are knowledgeable and very helpful. Love my Sonata and the customer service. The guys are knowledgeable and very helpful. More
by d.e.osterhaus
Other Employees Tagged: Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Jeremy Tou
April 28, 2022
The service people are good at their job and they are friendly while being professional.They are willing to work with you to fix the problems you have or answer any questions you have about your car. friendly while being professional.They are willing to work with you to fix the problems you have or answer any questions you have about your car. More
by MARBIL2
Other Employees Tagged: Kevins Mercedes , Kevin Garza
April 08, 2022
Service was prompt and courteous. They answered all my questions. Very good service and very timely. They answered all my questions. Very good service and very timely. More
by CINGEAN
Other Employees Tagged: Jessica Konstantynowicz, Kevins Mercedes
March 22, 2022
I was able to get an appointment for an oil change in a timely way, timely way, More
by Lkm
Other Employees Tagged: Kevins Mercedes , Other Mark in parts as well
March 08, 2022
Amazing service and friendly staff. Thank you for always getting an appt when it’s convenient and for being so on top of the reminders to get my daughters car serviced. Thank you Thank you for always getting an appt when it’s convenient and for being so on top of the reminders to get my daughters car serviced. Thank you More
by LJN_SAVAGE
Other Employees Tagged: Blayke Mccarthy, Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Layne Gunter, Schrie Hill, Philip Reeve
March 04, 2022
Excellent service every time. Jeremy, Kevin, and Chris are so very kind and helpful. Thanks Jeremy, Kevin, and Chris are so very kind and helpful. Thanks More
by Mitome
Other Employees Tagged: Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Philip Reeve
February 23, 2022
Helpful staff. Mark in the parts department helped me get tires and then went out of his way to make sure I was called back to schedule an appointment. Mark in the parts department helped me get tires and then went out of his way to make sure I was called back to schedule an appointment. More
by KDSantaFe
February 02, 2022
Frustrating to call and not have someone answer the phone, no way to leave a message. Texted and they didn’t call back either. Took an entire day for a quote to come back. Gentleman who helped me was phone, no way to leave a message. Texted and they didn’t call back either. Took an entire day for a quote to come back. Gentleman who helped me was sassy and rude, offered more problems than solutions. Did not seem emphatic to my car issue. Was not willing to go above and beyond or even meet the bare minimum of niceties for customer service work. Cm More
by hannah frost
Other Employees Tagged: Kevins Mercedes , Kevin Garza
January 17, 2022
Extremely helpful and caring I brought my car in for the appointment to see if I had any recall concerns to be addressed. This was at no cost to me. I mentioned that I had a few questions about some thing appointment to see if I had any recall concerns to be addressed. This was at no cost to me. I mentioned that I had a few questions about some things that my son had done with the car while installing a sound system. I also asked about my Passenger seat not adjusting properly. They looked things over and advised me. I was afraid my wiring had been totally messed and very expensive to fix. It was a fuse issue. No big deal. What a great experience for me! These guys have Integrity and are courteous, responsible people who really care about customer service. I recommend THEM as TOP of the line! More
by IAMCINDY907
Other Employees Tagged: Ian Chase, Kevins Mercedes , Justin Adams, Kevin Garza, Philip Reeve
