56 Reviews
Write a Review56 Reviews of Mark Bultje
March 08, 2023
I was able to get my truck in, have 2 different issues looked at and repaired in just a couple days. Good service and quality work. looked at and repaired in just a couple days. Good service and quality work. More
Other Employees Tagged: Jay Lazaro
February 24, 2023
Sales process was professional, pleasant and quick. Uriel was knowledgeable, upbeat and answered all of my questions. No pressure to buy. Very enjoyable experience. Uriel was knowledgeable, upbeat and answered all of my questions. No pressure to buy. Very enjoyable experience. More
Other Employees Tagged: Chris Mata, Roger Condon , Uriel Flores
February 17, 2023
Omeara Ford is a five Star Service department and Dealership was very professional and prompt to us. And Jair was extremely nice and helpful to us The Sturgeons Dealership was very professional and prompt to us. And Jair was extremely nice and helpful to us The Sturgeons More
Other Employees Tagged: Dan Craft, Nick Trujillo, Mike Scullion, Jay Lazaro, Earl Golos, Roger Condon , Joshua Dellemonache, Joey Doyle, Miranda McDermott
February 12, 2023
My car was in for a recall. for 3 days. My key was lost my car was still in the garage. Non of the managers helped locate my car. for 3 days. My key was lost my car was still in the garage. Non of the managers helped locate my car. More
Other Employees Tagged: Mike Scullion
February 01, 2023
Jair and Mark were so patient and amazing! I will definitely be doing business there again! I will definitely be doing business there again! More
Other Employees Tagged: Mike Scullion, Jay Lazaro , Miranda McDermott
January 12, 2023
Ford as a brand and this Ford dealership specifically have HORRIBLE customer service. My 2018 Ford Focus (still under warranty) broke down 3 times between August-November. The first time was engine failu have HORRIBLE customer service. My 2018 Ford Focus (still under warranty) broke down 3 times between August-November. The first time was engine failure after only 3 years of owning my car. It took the dealership a whole month to even be able to look at the car and diagnose it. The car wasn't driveable and I was told there were no rental options available. After the car was diagnosed I fought with Ford for yet another month to get them to honor their warranty and had to provide documentation of oil changes, etc. They ended up covering the replacement and I had my car back within about two weeks (this was late September). After having my car back a couple weeks, it broke down again at the beginning of October. I had no other option but to rent a car from the dealership. I was assured multiple times by my rep Jair that the rental would be reimbursed by Ford, I just had to pay out of pocket and then they would process a refund. I had the rental about a month and then my car was ready for pick up again right after Thanksgiving. I paid about $1305 out of pocket for my rental on 11/28 and the waiting game began for reimbursement (or so I thought). December 8th, my check engine light came on AGAIN and I had my car towed back to O'Meara after less than two weeks of having it back. This time the catalytic converter failed and I was without a car again for a few days. My car is finally back to me after months of issues. This dealership/Ford has given me the runaround for months with little to no communicaton!! They are not understanding at all nor do they care about inconveniencing their customers. I am still waiting on reimbursement for my rental and am only receiving $175 of the $1305 back. Moral of the story, do not buy a Ford unless you want to deal with MAJOR repairs/replacements within a couple of years. You will have to deal with unhonest reps and long wait times and they may even somehow get you to pay out of pocket!! More
Other Employees Tagged: Jay Lazaro
January 11, 2023
Great customer service. They take very good care of my vehicle. Staffing is always very courteous. They take very good care of my vehicle. Staffing is always very courteous. More
Other Employees Tagged: Jeff Johnson, Mike Scullion, Jay Lazaro , Miranda McDermott
January 10, 2023
Greatest dealership ever. The staff is so accommodating. Very happy with the service I received. We take all our vehicles there for service. The staff is so accommodating. Very happy with the service I received. We take all our vehicles there for service. More
Other Employees Tagged: Jeff Johnson, Mike Scullion, Jay Lazaro , Miranda McDermott
January 02, 2023
Nice and friendly staff,very informative. Great communication and was accurate with the timing of my vehicle. They inspect other parts of my vehicle and found something I did know was a probl Great communication and was accurate with the timing of my vehicle. They inspect other parts of my vehicle and found something I did know was a problem but prevented a bigger issue. Thanks for the extra effort. More
Other Employees Tagged: Don't remember names