Mark Burbach
Mark Burbach at Advantage Chevrolet of Bolingbrook
Refer Me

Mark Burbach | Page 2

Service Director

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

Contact Me
4.8
139 Reviews

I am the Service Manager for Advantage Chevrolet of Bolingbrook. I am a GM certified Service Manager and a General Motors Mark of Excellence award winner. I have a Bachelor's Degree in Auto and Heavy Equipment from Ferris State University in Michigan. I have 2 grown kids, a boy and a girl and currently reside in Braidwood. I have been working in the Auto Industry since I started washing cars at a local Chevy dealership as a kid. I have been in the auto industry for over 40 years, all with Chevrolet, and have been with Advantage Chevrolet for five years.

4.8

139 Reviews

Write a Review

139 Reviews of Mark Burbach

February 08, 2024

Dealership Rating
Employee Rating

Friendly service, prompt and professional. Nice and clean, waiting area! Very accommodating and courteous to customers More

by rudeuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan

Feb 09, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, John Fischer | General Manager | 630-226-3905

January 20, 2024

Dealership Rating
Employee Rating

I trust Advantage Chevrolet for my car repairs. They do a good job in keeping my car running good. More

by Maley401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Jan 23, 2024

Advantage Chevrolet of Bolingbrook responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, John Fischer | General Manager | 630-226-3905

January 16, 2024

Dealership Rating
Employee Rating

They were very helpful, and quick. Sent me a video on the status of my vehicle and even received a text with updates. Very satisfied. More

by jfelix94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , Jimmy

Jan 21, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Fischer | General Manager | 630-226-3905

January 16, 2024

Dealership Rating
Employee Rating

Your Service Department has really fallen apart since RJ left. He was the best!! I loved going to Advantage, it was like family and now that Mark has retired it’s so sad. It’s not the same. Gary Summers is More

by estherhonda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Pieper, Khaalis Alexander

Jan 19, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, John Fischer | General Manager | 630-226-3905

December 29, 2023

Dealership Rating
Employee Rating

The dealership was great the service area was on time professional and did a great job. More

by linda_follett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Jan 02, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your outstanding rating about our service department, Linda. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, John Fischer | General Manager | 630-226-3905

December 28, 2023

Dealership Rating
Employee Rating

Great bunch of service people. Always very helpful in answering any questions about repairs and informing you of up coming maintenance requirements needed to keep your vehicle runn More

by rush1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak, Dylan

Dec 29, 2023

Advantage Chevrolet of Bolingbrook responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, John Fischer | General Manager | 630-226-3905

December 28, 2023

Dealership Rating
Employee Rating

GREAT SERVICE AND GREAT WORK KEPT THE LINES OF COMMUNICATION OPEN AND EXPLAINED THINGS TO ME More

by KPH132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Dec 29, 2023

Advantage Chevrolet of Bolingbrook responded

Thank you for writing this amazing review for our team! At Advantage Chevrolet of Bolingbrook, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, John Fischer | General Manager | 630-226-3905

December 15, 2023

Dealership Rating
Employee Rating

I had arrived early for my appointment and service was done right away and I was surprised at how quickly it was done. Thank you for the efficient service. More

by g.cruzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Dec 18, 2023

Advantage Chevrolet of Bolingbrook responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, John Fischer | General Manager | 630-226-3905

December 04, 2023

Dealership Rating
Employee Rating

As always I’m treated well and service is done well and very fast would recommend More

by KITTCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper , RJ Banaszak

Dec 05, 2023

Advantage Chevrolet of Bolingbrook responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, John Fischer | General Manager | 630-226-3905

November 28, 2023

Dealership Rating
Employee Rating

well they had my car for a while, but failed to find a steering issue. had to take it back. More

by srhprcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak, Joseph "Rocky" Striska

Nov 30, 2023

Advantage Chevrolet of Bolingbrook responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, John Fischer | General Manager | 630-226-3905

2
...

Dealership Inventory (142 Vehicles)

new 2024 Chevrolet Colorado car, priced at $42,505
2024 Chevrolet Colorado
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2019 Ram 1500 Classic car, priced at $26,772
2019 Ram 1500 Classic
used
Bright Silver Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2021 Buick Encore GX car, priced at $19,972
2021 Buick Encore GX
used
Satin Steel Metallic exterior
CVT
Front-wheel Drive
used 2020 Chevrolet Equinox car, priced at $21,472
2020 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Chevrolet Tahoe car, priced at $68,867
2024 Chevrolet Tahoe
new
Black exterior
Automatic
Four-wheel Drive
used 2022 GMC Sierra 1500 car, priced at $49,972
2022 GMC Sierra 1500
used
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive