Mark Burbach
Mark Burbach at Advantage Chevrolet of Bolingbrook
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Mark Burbach | Page 3

Service Director

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

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4.8
139 Reviews

I am the Service Manager for Advantage Chevrolet of Bolingbrook. I am a GM certified Service Manager and a General Motors Mark of Excellence award winner. I have a Bachelor's Degree in Auto and Heavy Equipment from Ferris State University in Michigan. I have 2 grown kids, a boy and a girl and currently reside in Braidwood. I have been working in the Auto Industry since I started washing cars at a local Chevy dealership as a kid. I have been in the auto industry for over 40 years, all with Chevrolet, and have been with Advantage Chevrolet for five years.

4.8

139 Reviews

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139 Reviews of Mark Burbach

November 23, 2023

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Employee Rating

This dealership goes above and beyond in the work they do thank you so much More

by dougie2time
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper, Tim Hosek, Jim Galbraith , RJ Banaszak, Joseph "Rocky" Striska

Nov 25, 2023

Advantage Chevrolet of Bolingbrook responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, John Fischer | General Manager | 630-226-3905

November 20, 2023

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Knowledgeable staff easy to communicate with. Easy to set up appointment and work was done in a timely fashion. The complimentary snack bar is a nice touch and the waiting area is open and not co More

by 60ch
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Nov 22, 2023

Advantage Chevrolet of Bolingbrook responded

Thank you for writing this amazing review for our team! At Advantage Chevrolet of Bolingbrook, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, John Fischer | General Manager | 630-226-3905

November 08, 2023

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I have always been happy with the service. Workmanship is excellent . I would recommend the service department More

by 2019 Camaro
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Nov 08, 2023

Advantage Chevrolet of Bolingbrook responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Advantage Chevrolet of Bolingbrook. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, John Fischer | General Manager | 630-226-3905

October 24, 2023

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Every time we are there they do an amazing job and the customer service couldn’t be better! More

by SHELBY.DOW95
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Oct 25, 2023

Advantage Chevrolet of Bolingbrook responded

Shelby, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, John Fischer | General Manager | 630-226-3905

October 14, 2023

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Quick and professional service and excellent customer service staff that made me confident that a good job was being done on my car. More

by SEVENSTEIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Oct 17, 2023

Advantage Chevrolet of Bolingbrook responded

I appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Bolingbrook for your vehicle needs. Sincerely, John Fischer | General Manager | 630-226-3905

October 09, 2023

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I’ve been with Advantage Bolingbrook since I bought my first new car in 2008! Always fast, friendly service. More

by LFERFECKI
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2023

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, John Fischer | General Manager | 630-226-3905

October 02, 2023

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To the Advantage Chevrolet of Bolingbrook Team I wanted to take a moment to express my sincere gratitude for the outstanding service you provided for both my 2011 Chevrolet Cruse and my 2018 Chevrolet Equi More

by JIMMYMAC85
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak, Any, Bryan, Jimmy, Ray.

Oct 05, 2023

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your excellent input, Jimmy! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, John Fischer | General Manager | 630-226-3905

September 26, 2023

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Very Accommodating Very Courteous I would recommend to all my family and friends!! Snack bar was very nice and bathrooms very clean!! More

by GRFULONE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak

Sep 27, 2023

Advantage Chevrolet of Bolingbrook responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, John Fischer | General Manager | 630-226-3905

August 31, 2023

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Customer satisfaction is not a priority. My bill was half the value of the vehicle and the car didn't get a half mile from the dealership and the check engine light came on and the car died. More

by Disappointed Again.....
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Recommend Dealer
No

Other Employees Tagged: Samantha Jordan, Erik Pieper , RJ Banaszak, Dylan

Sep 01, 2023

Advantage Chevrolet of Bolingbrook responded

I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, John Fischer | General Manager | 630-226-3905

August 29, 2023

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Employee Rating

Nice services and good job and I recommend for bringing your car to the this dealer 👌 More

by mannyp0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper, Juan Jacome , RJ Banaszak

Aug 30, 2023

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your review! Happy customers are our goal and our mission at Advantage Chevrolet of Bolingbrook, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, John Fischer | General Manager | 630-226-3905

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