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Mark Castleman
Mark Castleman at Larry H. Miller Hyundai Peoria
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Mark Castleman | Page 13

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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4.7
153 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

5 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English English

4.7

153 Reviews

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153 Reviews of Mark Castleman

May 24, 2022

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Employee Rating

Mark was my Advisor I explained that I needed to out of there by a certain time. I think I only waited maybe 30 minutes. I very much appreciated him taking my schedule into consideration. More

by Julie stath
Recommend Dealer
Yes
Helpful
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May 24, 2022

Larry H. Miller Hyundai Peoria responded

It's great to hear from you, Julie! Mark and our team were happy to provide a quick service experience for you. Please stop by again soon if there's anything else that we can do for you! - Rick Trinkl, General Manager

May 11, 2022

Dealership Rating
Employee Rating

Service advisor was very pleasant and efficient! He took care of my requests, and treated me well. More

by Jinx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for coming to our dealership. We really appreciate your great review! Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

May 05, 2022

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Employee Rating

Great team! And even with construction going on everyone was friendly Thank you for excellent service! More

by Pennybruns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 05, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review. Our team was happy to have given your vehicle the service it needed. We hope you will come back to our dealership soon if you need anything else. - Rick Trinkl, General Manager

April 29, 2022

Dealership Rating
Employee Rating

They took care of our problem quickly and efficiently. Would use them again. The end More

by Mlmolinaro101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Dirk Dunham, Ana Nadjalin

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Apr 30, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

April 23, 2022

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Employee Rating

Mark is always on top of my service requests. Prompt and professional He does a fantastic job! More

by IceDuck
Customer Service
Friendliness
Recommend Dealer
Yes
Helpful
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Apr 25, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a Prompt and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

April 13, 2022

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Employee Rating

Great service. Everything was on time. Good Communication. Highly recommend Fair, and explained warranty fully More

by Bingo lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dirk Dunham

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Apr 13, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

April 08, 2022

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Employee Rating

Larry H Miller of Peoria store customer service has gotten better for me over last few years. Mark is always so nice and kind when he greets me. I am excited to see the new remodeled Larry H Miller of More

by TyW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon! - Rick Trinkl, General Manager

April 07, 2022

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Employee Rating

Mark my Service Advisor is super great. He is so professional and kind when helping me with questions. More

by angelasting65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 08, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a knowledgeable and professional service experience. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

March 26, 2022

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Employee Rating

Mark Castleman makes getting car services easy. Very knowledgeable and friendly! Always has my best interest at heart. More

by Jaytho000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful 1
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Mar 26, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review, Jay! We are happy to have provided a knowledgeable and friendly service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

March 25, 2022

Dealership Rating
Employee Rating

My service advisor Mark was very helpful service was quick. Will return for service again More

by ljwilli1914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful 1
Report | Print
Mar 25, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

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