Mark Colvin | Page 2

Good experience Mark Colvin made our experience a good one. We never felt the pressure one often feels In this situation but instead he seemed to genuinely. CAre abo Mark Colvin made our experience a good one. We never felt the pressure one often feels In this situation but instead he seemed to genuinely. CAre about our needs and desires. The dealership as a whole was very accommodating and overall we are very pleased. More

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Awesome dealership experience! I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in hel I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in helping me pick out the right car. I wasnt sure of which one I wanted and Mark was extremely patient in listening and then answering all of my questions. The dealership management were also very helpful! Customer service is very important to me and the dealership personel hit it out of the ballpark on taking care of me. I would recommend Mark Colvin and this dealership to everyone looking for world class service and customer care! More

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Mark is Great Mark Colvin did a great job with our recent purchase. We visited several weeks prior and met him at the dealership. We did not make a decision that Mark Colvin did a great job with our recent purchase. We visited several weeks prior and met him at the dealership. We did not make a decision that day, but he left a great impression on us. When we finally decided to come in and make a trade/purchase, we made sure Mark was going to be there. He treated us with professionalism and was very attentive. During the purchase process, Mark sensed that we were under some time constraints, so he went out of his way to orchestrate getting the Mercedes team mobilized to finish everything up with an efficient, sense of urgency. Mark made this purchase for my wife very enjoyable. Thank you All! More

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Excellent customer service I have purchased my second vehicle from the Birmingham Mercedes-Benz. I love the personal customer service and felt they always explain everything to I have purchased my second vehicle from the Birmingham Mercedes-Benz. I love the personal customer service and felt they always explain everything to me. I highly recommend Mercedes-Benz of Birmingham. More

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Best customer care from first visit to driving my new car Everyone at Mercedes-Benz of Birmingham-starting with.the wonderful Mark Colvin - was gracious, helpful, easy to work with and helpful. I can't think Everyone at Mercedes-Benz of Birmingham-starting with.the wonderful Mark Colvin - was gracious, helpful, easy to work with and helpful. I can't think of a single negative. An easy-going but attentive group of folks made buying my new Mercedes a pleasant experience. I can't say enough good things. Thanks Mark, Joel and Kim. More

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Nice Buying Experience At MBBHM Our visit to the dealership to lease the new GLC 300 Coupe was a nice experience. Mark Colvin did an excellent job in reviewing the car and terms so w Our visit to the dealership to lease the new GLC 300 Coupe was a nice experience. Mark Colvin did an excellent job in reviewing the car and terms so we could make an informed decision. I would highly recommend this dealership. Well run, implementing "the process"! More

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Easy car buying Mark made the car buying experience a pleasure. He was easy to work with and made sure all our needs were met. I would recommend Mark and the dealersh Mark made the car buying experience a pleasure. He was easy to work with and made sure all our needs were met. I would recommend Mark and the dealership to anyone who wants a good car buying experience. More

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Great Experience & Outstanding Sales Consultant Mark Colvin I strongly suggest that you ask for Mark as he went the extra mile in making my first internet car purchase a flawless and easy event! As the son of I strongly suggest that you ask for Mark as he went the extra mile in making my first internet car purchase a flawless and easy event! As the son of a mechanic I know my way around cars and how to weed the good from the bad. I was a little more than concerned about the idea of buying a car that I personally had never driven and shared this concern with Mark. Mark has an easy way about himself by not being pushy and being more of a consultant than a sales rep. He became my eyes and ears by gathering information, test driving the car himself and by having one of their certified Mercedes Technicians also drive and share with me his thoughts on the car. I live in Florida and flew in the night before so I could get an early start on the drive home. Mark picked me up at the hotel and had everything ready when we arrived at the dealership. A quick signature, a full tank of gas and I was on my way south in a car that met or exceeded all of my expectations. All in all, an excellent experience and one that I can easily recommend to others. Thanks Mark and the entire MB Birmingham team! More

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Wonderful Experience Mark Colvin was most helpful as well as kind; I appreciate him so much for making it a seamless experience and also leaving a lasting impression. The Mark Colvin was most helpful as well as kind; I appreciate him so much for making it a seamless experience and also leaving a lasting impression. The whole team was remarkable...Mark, Sy, Trey, and I forgot the guy's name that gave me the lesson to operate the vehicle's amenities, but he was great too. Thanks guys! More

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Exceeds all expectations Over the top customer service. They make it a pleasure doing business. Top quality from sales to service Dept! Mark was very accessible and followed t Over the top customer service. They make it a pleasure doing business. Top quality from sales to service Dept! Mark was very accessible and followed through with every promise. I mean get not own another brand car. Hard to beat! More

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