Mark Duncan | Page 37
Service Advisor
Honda of Cleveland
2701 South Lee Highway
Cleveland , TN 37311
FAMILY MAN, WITH 4 CHILDREN AND GREAT WIFE, LOVE TO FISH AND HUNT AND TO BE IN THE OUTDOORS. LOVE TO WORK WITH GREAT PEOPLE!
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
service
381 Reviews
Write a Review381 Reviews of Mark Duncan
May 29, 2016
Great experience I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry abou I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry about having a way to work 😀 The work was done in a timely manner and he was very patient and friendly throughout all my questions and concerns! More
May 25, 2016
"Friendly Dealership" Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a fr Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a friendly environment this is the place. As always Mark was able to get my vehicle in and out with no problems. Thanks to everyone at Honda of Cleveland. More
May 24, 2016
EXCELLENT SERVICE DEPARTMENT Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and bu Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and buy my cars there. I have been their customer for at least 16 years. They are friendly, knowledgeable and I trust them completely. Special thanks to Mark Duncan who is outstanding and always goes the extra mile.!!! Actually, I have never encountered any employee there who was not friendly and helpful. Great service department!! More
May 21, 2016
Wonderful Service, As Always, Saw Mark Duncan today, and, as always, he was on top of what needed to be done and how to get it done well. The service people there have been great Saw Mark Duncan today, and, as always, he was on top of what needed to be done and how to get it done well. The service people there have been great in the little over three years ago that I bought my new Honda from this dealership. Highly recommend them to others! More
May 21, 2016
Best experience at a Dealership Service Center I have been going to Honda of Cleveland for the past year. I love dealing with everyone there. Very friendly environment. The service department is th I have been going to Honda of Cleveland for the past year. I love dealing with everyone there. Very friendly environment. The service department is the best. They have always taken care of me when go in for service. They are very knowledgeable and friendly people. I can leave my car with them for service and can expect the work to be finished in a timely manner. More
Other Employees Tagged: William Oltz
May 20, 2016
Great experience The staff as a whole is always friendly and Mark keeps me updated on the process durning my visits. Keep up the good work and I will always bring my c The staff as a whole is always friendly and Mark keeps me updated on the process durning my visits. Keep up the good work and I will always bring my car to Honda of Cleveland. More
May 19, 2016
great customer service My service advisor was Mark Duncan. Always gives great advice. Very helpful in ordering a new set of tires and scheduling appointment for installation My service advisor was Mark Duncan. Always gives great advice. Very helpful in ordering a new set of tires and scheduling appointment for installation. Looking forward to more services. More
May 13, 2016
Fast and friendly service! I left my car for service and Mark promptly called with what they found and what it would cost. The service was completed in a timely manner. Excell I left my car for service and Mark promptly called with what they found and what it would cost. The service was completed in a timely manner. Excellent customer service. More
May 11, 2016
Quick, Friendly, Professional Service I went in for an airbag recall and added on a 4 wheel alignment. All of the staff were friendly and eager to help. Mark Duncan friendly, and very ef I went in for an airbag recall and added on a 4 wheel alignment. All of the staff were friendly and eager to help. Mark Duncan friendly, and very efficiently processed all of my paperwork. The work was completed in a reasonable amount of time. When the work on my van was complete I inquired about doing an alignment on my other vehicle. They were able to do the alignment and have the car back to me in about 30 minutes. I typically do a lot of my own work on my vehicles. If I need to take them to professionals, this is where I will go. The prices reasonable, all of the staff, especially Mark, was friendly and eager to help, and the work was done quickly. More
May 11, 2016
Service and Sales I have been working with Hinda for 9 years. Mark Duncan in the Service Dept really takes care of me and my vehicle! James Matthew just helped me trade I have been working with Hinda for 9 years. Mark Duncan in the Service Dept really takes care of me and my vehicle! James Matthew just helped me trade for newer car and took all of the stress out if this stressful process! Will always shop and use Service Dept at Honda!!! More
Other Employees Tagged: James Matthews