Excellent service, no surprises.
Service rep. is very knowledgeable and explains everything. Customer satisfaction is prime importance.
Service rep. is very knowledgeable and explains everything. Customer satisfaction is prime importance.
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by Dickg1968
Apr 16, 2022 -
Herb Chambers Lexus of Sharon responded
Our team is always happy to help you out, Dick! Thanks for supporting Herb Chambers Lexus of Sharon and we'll see you next time!
My car has had almost no problems over a nine year period
so I would certainly buy another Lexus.They have been quickly responsive to my issues.
so I would certainly buy another Lexus.They have been quickly responsive to my issues.
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by ritaresha
Apr 16, 2022 -
Herb Chambers Lexus of Sharon responded
It's fantastic to hear how satisfied you are with your Lexus and with the care we've provided! Thank you for your kind words about the Herb Chambers Lexus of Sharon team, and we look forward to taking care of your car for many miles to come!
Awesome customer service and the car is always nice and
clean when I get it back!
clean when I get it back!
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by Kevin
Apr 11, 2022 -
Herb Chambers Lexus of Sharon responded
We're glad you always receive excellent customer service and satisfying care, Kevin! Thank you for the incredible review and for being a valued Herb Chambers Lexus of Sharon client!
Excellent service from beginning to end.
Service done in timely manner and my service advisor was able to even apply a coupon to my service. Very thorough with my vehicle and explanation of
Service done in timely manner and my service advisor was able to even apply a coupon to my service. Very thorough with my vehicle and explanation of work done.
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by Deptran
Apr 11, 2022 -
Herb Chambers Lexus of Sharon responded
We couldn't be happier to hear you're satisfied with your recent service! Thank you so much for sharing and for trusting Herb Chambers Lexus of Sharon with the job! We hope to see you again.
Car wash was ok - but vacuum service was less than usual
quality. Repairs were done as expected
quality. Repairs were done as expected
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by mulch-06-forager
Apr 15, 2022 -
Herb Chambers Lexus of Sharon responded
Thank you for your business and feedback. Please bring your concern up next time you are in for service so we can make sure we meet your expectations. Thanks again, Johnny Dang - General Manager - jdang@herbchambers.com
A great place to buy a vehicle from sales to service.
I have been a customer for years at Herb Chambers Lexus and have never been disappointed.
I have been a customer for years at Herb Chambers Lexus and have never been disappointed.
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by jodasu1
Apr 06, 2022 -
Herb Chambers Lexus of Sharon responded
We are so grateful to have such loyal customers like you! Our sales and service teams are always happy to help with your automotive needs, and we look forward to our next chance to do so for you at Herb Chambers Lexus of Sharon!
Excellent service.
Everything was quick and everyone was friendly. My car was returned to me in perfect condition and the staff answered any additional questions I had.
Everything was quick and everyone was friendly. My car was returned to me in perfect condition and the staff answered any additional questions I had.
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by shomari.abramson
Apr 03, 2022 -
Herb Chambers Lexus of Sharon responded
What a phenomenal review, Shomari! It's truly our pleasure to go the extra mile to keep your vehicle in outstanding shape, and we're so happy to hear how much that means to you. Many thanks for sharing what you enjoy about working with Herb Chambers Lexus of Sharon, and we hope to see you back again down the road!
The dealership was clean, comfortable and accommodating.
The business area was great as I was able to use my laptop while waiting for my car to be serviced.
The business area was great as I was able to use my laptop while waiting for my car to be serviced.
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by wesmei
Apr 02, 2022 -
Herb Chambers Lexus of Sharon responded
What a fantastic review! Thank you for sharing what you enjoyed about visiting Herb Chambers Lexus of Sharon for service, and we hope you'll continue to rely on us for all your future automotive needs!
Excellent service and very satisfied.
Everyone personable and friendly and helpful! We would recommend Herb Chambers to anyone
Everyone personable and friendly and helpful! We would recommend Herb Chambers to anyone
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by Bob
Mar 31, 2022 -
Herb Chambers Lexus of Sharon responded
"Personable and friendly" are two words we love seeing in our customer's feedback! Thanks so much for giving Herb Chambers Lexus of Sharon your shoutout, Bob!
I have been a long-standing customer of Herb Chambers
Lexus, since Lexus first appeared on the auto scene, the early 1990’s, well before the Sharon building, etc…At that time, there was a nucleus of help
Lexus, since Lexus first appeared on the auto scene, the early 1990’s, well before the Sharon building, etc…At that time, there was a nucleus of helpful sales personnel whose style encouraged return sales and I had the good fortune to meet a young gentleman who represented the Service Dept., Mark Forcucci, who provided most easy access to Chambers’ Service Dept., despite the distance from my home to H. Chambers in Norwood and subsequently Sharon.
Over the years, the sales personnel have become less aware as my new car needs have reduced notably, since my retirement. As a result, my contact with the dealership has been chiefly for service, which has been orchestrated magnificently by my good friend Mark Forcucci!!! Whenever I have a problem with.either of my Lexus’s, Mark is the “Answer Man,” as well as manager for routine services…with ease!!!
As a result, my chief contact at Chambers Lexus is Mark F., always with very positive results
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by djclcoh1
Mar 21, 2022 -
Herb Chambers Lexus of Sharon responded
Thank you for the kind words about our hardworking team. We are glad that Mark stood out for you as a wonderful employee. He will be happy to hear these compliments, and we appreciate your trust in him to get the job done right. --The Herb Chambers Lexus of Sharon Team
Mar 20, 2022 -
djclcoh1 responded
As I indicated above, my chief contact at Chambers' Lexus, Sharon in recent years is via the Service Dept., managed in outstanding fashion by Mark Forcucci!! Mark understands the true meaning of service, so that each visit has been a positive experience, with the result being that I have maintained this relationship with Chambers' Lexus (Sharon) over these many years!!