Mark Forcucci
Mark Forcucci at Herb Chambers Lexus of Sharon

Mark Forcucci | Page 48

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

4.9
636 Reviews
4.9

636 Reviews

Write a Review

636 Reviews of Mark Forcucci

September 22, 2021

Dealership Rating
Employee Rating

Been using this dealership for the last ten years. I have never had a single problem and have always been treated exceptionally well More

by Dsirota06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Herb Chambers Lexus of Sharon responded

Thank you for your confidence in the Herb Chambers Lexus of Sharon team over the years! We appreciate your continued support and will be sure to pass on the kind words. Have a great day, and we are looking forward to seeing you back next time!

Dec 14, 2022

Dsirota06 responded

You're welcome

September 22, 2021

Dealership Rating
Employee Rating

As usual, the service is sterling at Herb Chambers Lexus of Sharon. I've been using this dealership for over 20 years. More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina

Sep 22, 2021

Herb Chambers Lexus of Sharon responded

Tommy, this review is amazing. We really appreciate your loyal business, thank you! See you when you need us next.

September 16, 2021

Dealership Rating
Employee Rating

This dealership has always been a class act… the people are competent professional and friendly. More

by jfmartin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to earn your business again down the road!

September 14, 2021

Dealership Rating
Employee Rating

Always a pleasure to get your vehicle serviced at Herb Chambers Lexus in Sharon. The staff are professional and make sure your visit is as quick as possible and that you are treated with respect. More

by terrancedoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo

Sep 14, 2021

Herb Chambers Lexus of Sharon responded

Thank you for the kind words about our team, Terrance! It's validating to hear we're doing such a great job. Take care, and come back again next time! - your friends at Herb Chambers Lexus of Sharon

September 13, 2021

Dealership Rating
Employee Rating

I have yet to see anyone smile at your dealership. People that obviously work there don’t even acknowledge your existence as they walk by you. Staff that I spoke with are well scripted but are robotic at b More

by mmsdds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 28, 2021

Herb Chambers Lexus of Sharon responded

I am sorry for the way you were treated during your visit. I expect the highest level of service from my team, and it is concerning that this was not better reflected in your time working with us. I apologize for the inconvenience regarding your car wash and assure you that we will use this feedback to improve our practices moving forward. Lastly, I understand that we have let you down and I would appreciate the chance to speak with you to see if there is anything more I can do to better your visit. If you are willing to discuss this, please reach out to me a call at your earliest convenience. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

September 11, 2021

Dealership Rating
Employee Rating

I brought my car into Lexus Sharon and was very impressed with their work identifying problems that could of caused a bigger issue. I also had my car detailed and Lexus Sharon, Herb Chambers, are the best. I More

by Bken0253
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers, Bryan Lopez , Eric Castillo, Tina Holden, Nicole Thomas, Ryan Valadao, Randy Vicente

Sep 13, 2021

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Eric and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you again down the road!

Aug 29, 2022

Bken0253 responded

The team at Lexus Sharon is the best. Rene Lapaz, Bill Kessler, Giovanni Gautier, Robert Williams, Nick Pacheco are incredible. All so helpful.

September 10, 2021

Dealership Rating
Employee Rating

Mark F in service is phenomenal!Over 15 yrs of Mark F in service is phenomenal! Over 15 yrs of exceptional service. He is kind, respectful of my time and just a nice guy. A plus for this dealershi More

by Lexus Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 10, 2021

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that Mark went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

September 09, 2021

Dealership Rating
Employee Rating

The service was excellent and the customer service was wonderful. My service specialist was very professional and helpful. The job was also done in timely fashion. More

by RX26!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark forcucci

Sep 10, 2021

Herb Chambers Lexus of Sharon responded

We love hearing how satisfied you are with your service visit! At Herb Chambers Lexus of Sharon providing professional care in a timely fashion is one of our top priorities. Thank you for taking the time to leave us a positive review and we hope we'll see you next time your Lexus needs service!

September 09, 2021

Dealership Rating
Employee Rating

Always professional. Accurate about time it will take to complete service. Waiting area pleasant with good refreshments. Free car wash is a bonus. Rest rooms are kept in impeccable condition. More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Herb Chambers Lexus of Sharon responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. Thanks again and we look forward to seeing you next time, Ginny! - Herb Chambers Lexus of Sharon

September 05, 2021

Dealership Rating
Employee Rating

Excellent!! The entire experience!!Very good job with Excellent!! The entire experience!! Very good job with my vehicle, maintenance and the crew that vacuums it, as well Mark was very kind and profess More

by Dbakas91268
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Williams, Eric Graf, Amy Frederick , Randy Vicente, Julio from Lexus of Sharon. He works with the vehicles that enter the garage door for service. He checks vehicles in runs around doing things to pre pop vehicle for the maintenance boys

Sep 07, 2021

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share this lovely feedback, Donna! We're delighted our team has taken such incredible care of you - if there's anything else we can assist with down the road, you know where to find us! Safe travels! - the Herb Chambers Lexus of Sharon staff

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