Mark Forcucci | Page 56

Above and beyond! Mark Forcucci demonstrated professionalism in a complicated situation. While I was trapped in the crossfire of miscommunication and misinformation, M Mark Forcucci demonstrated professionalism in a complicated situation. While I was trapped in the crossfire of miscommunication and misinformation, Mark's calm demeanor and exceptional experience led to a successful outcome. "You need the right people in the trenches with you" that is great leadership! Thank you. More

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Excellent Service; Excellent People I have purchased two hybrid SUV s, (RX 400h; RX 450h) both from Rob Williams. I went back to Rob for the second purchase because I was treated so wel I have purchased two hybrid SUV s, (RX 400h; RX 450h) both from Rob Williams. I went back to Rob for the second purchase because I was treated so well the first time around. Rob is experienced, customer friendly and very attentive to the customer's needs. Rob takes the time to teach (not just show) how things works on the vehicle. He is especially good at demonstrating and teaching the technology the vehicle has to offer. I took my first vehicle to Service Manager Mark Forcucci. I always dealt with Mark because he is very up front about what maintenance was needed on the vehicle and made sure that the appointments were set up, a loaner was available and the service was completed on time. I will continue to work with Mark with the second vehicle as well. I have had nothing but good results from both the sales and service people. This is why Herb Chambers continues to get my business. Good people; good results. More

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Service with a smile I’m typically not a fan of going to the dealership but Mark makes the experience a great one, always greet you with a smile, no nonsense and gets the I’m typically not a fan of going to the dealership but Mark makes the experience a great one, always greet you with a smile, no nonsense and gets the work done quickly. He is without a doubt the main reason I take our car to Lexus of Sharon More

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12/31 Service Can't get better than Mark Forcucci His attention to detail was outstanding!!!! Always goes above and beyond to make experience easy. Great cust Can't get better than Mark Forcucci His attention to detail was outstanding!!!! Always goes above and beyond to make experience easy. Great customer service!! More

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pride and excellence Mark aways ensures that all the service needed on my vehicle is completed thoroughly and in a timely fashion. He always is accommodating in getting m Mark aways ensures that all the service needed on my vehicle is completed thoroughly and in a timely fashion. He always is accommodating in getting my vehicle in when I need it and providing service with a smile. Mark makes the whole experience enjoyable. More

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Plus One! Mark Forcucci is THE best service advisor. He has handled all of my service inquiries and needs for the past 25 years and never disappoints. Mark is Mark Forcucci is THE best service advisor. He has handled all of my service inquiries and needs for the past 25 years and never disappoints. Mark is the reason that I have been a loyal customer of Herb Chambers Lexus. Thank you Mark!! More

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Working with Mark Forcucci was great Mark was great to work with. His attention to detail was outstanding My car was suppose to take a day to repair and they had it all set with in 2 hou Mark was great to work with. His attention to detail was outstanding My car was suppose to take a day to repair and they had it all set with in 2 hours. Great customer service. Great communication. Great attitude. I would highly recommend him for all your service needs. More

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Continued Excellence I've owned two Lexus vehicles for nearly 15 years. I have only had them serviced at this dealership and only through Mark Forcucci. I wouldn't bring t I've owned two Lexus vehicles for nearly 15 years. I have only had them serviced at this dealership and only through Mark Forcucci. I wouldn't bring them anywhere else. I never have an issue that was not fixed right the first time. Mark gets back to me right away and tries to get the most mileage out of tires, brakes, etc... without compromising safety. He's the best. Thanks Mark. More

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Fast and courteous service I have found Mark to be very honest and truly has the customers best interest in mind. VERY rare these days. He’s a keeper Mr. Chambers ! I have found Mark to be very honest and truly has the customers best interest in mind. VERY rare these days. He’s a keeper Mr. Chambers ! More

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Greate service Eric was my service advisor. Prompt courtegeous service. He is vary patient and professional and very helpful. I have awesome experience with this de Eric was my service advisor. Prompt courtegeous service. He is vary patient and professional and very helpful. I have awesome experience with this dealership, will recommend eric to all my friends. More

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