"Staff responsive, accommodating, and aims to please!"
Our dealer Mark Hansen was extremely helpful and worked to make the purchase a smooth process. The Mercedes Dealership had an IT representative go through the functions of all their features after the sale and this was very helpful. We have purchased several Mercedes @ Mercedes Benz of Laguna Niguel and have been very happy with the service. The financial division was very helpful as well we worked with Dino M.
- Satisfied Customer
When it was time to trade in my BMW, I went to a BMW dealership first and they really didn't seem to care about trying to make a deal. My experience with MBLN was the exact opposite; they did everything possible to make me feel welcomed, including a generous sales offer. My thanks to my salesman Mark Hansen, and a special thanks to MBLN's sales manager, Michael Ball; a man who treated me with absolutely the highest levels of fairness and honesty.
Other Employees Tagged:
, Michael Ball
"MBLN & Mark Hansen made my year!"
Laguna Niguel is a Stunning dealership and Mark Hansen really showed his concern for me, his customer all through the ordering process. It took me 5 years to pick the make & model of my new car. Mark was great, explaining every detail of the technology aboard my new GLC300. I would not change a thing!!! Now after 2 weeks I’m delighted with my choice and without question, would buy again from Mark.
"New Car Purchase"
Mark Hansen and the entire staff created a first class, comfortable and smooth buying experience. I would recommend this dealership to anyone that is interested in purchasing a new vehicle.
"Great Customer Service"
Mark Hansen provided amazing customer service to us. I will highly recommend to family and friends! We had a great experience with the dealership as well!!
"2017 E class"
Mark is knowledgable prompt and straightforward. We reached a deal and I got my car. I'll definitely see him again for my next purchase.
This is my fourth car from Laguna Niguel Mercedes and my salesman Mark Hansen. Mark makes buying a car a pleasure. I wouldn't go anywhere else.
"Purchase lease of c300"
Mark Hansen did an absolutely great job!!
This is our 3rd lease from mark & as always it was a pleasure to work with him.his follow-up and diligent to detail were 2nd to none
It was a pleasure doing business
"Efficient and friendly"
Mark Hansen was our contact; he lead us patiently through the various choices and several test drives. We were in no rush, and so ordered exactly the car we wanted. He kept in touch throughout, but not too much. No pressure and fairly painless.
"Mark Hanson MB of Laguna "
I have bought a few Mercedes in my day and I'm not one to praise salesman but Mark Hanson was not your average salesperson. He really took care of business and will earn my next purchase!
I would recommend him to anyone looking for a new or used Benz!