Dealership Experience
18 yrs, 11 mos
Languages Spoken
English
697 Reviews
Write a Review697 Reviews of Mark Hendricks
March 12, 2014
The dealership was very friendly and knowledgeable regarding the vehicles purchased. We actually bought a 2014 Traverse and a 2014 Lifted 2500. We were treated fairly and respectfully and this is th regarding the vehicles purchased. We actually bought a 2014 Traverse and a 2014 Lifted 2500. We were treated fairly and respectfully and this is the 5th or 6th vehicle purchased from Bennett and have referred another 5 sales at the least. More
Other Employees Tagged: Matthew E Fabel
March 02, 2014
I have bought all of my cars from Bennett & used the service department also. On 2/19/2014, I took my car in for warranty work - I never liked my car (mainly due to previous salesman) who has since been service department also. On 2/19/2014, I took my car in for warranty work - I never liked my car (mainly due to previous salesman) who has since been fired - he did many things wrong including giving me the wrong color for Touch-up paint). I swore after this experience I would never buy a car from Bennett again. Well, I knew when I took my car in I was going to check out the new cars because I was so unhappy with mine. I was completely shocked at the change in the Sales Staff; Tony DiSalvio, Salesperson, listened to me to get a complete picture of what I'd like to see. He showed me all the different cars and I liked the size, price, etc. of the Chevy Cruze LT (what a Kool car white with black interior). It was the 1st and only car we took a ride in. After Tony showed me everything this car had (it was loaded with everything I wanted we went back inside and Tony estimated trade-in value, 3,000 points from my GM Card, etc. I than met with Mark Hendricks, Customer Satisfaction Manager (think I gave him a run for the money). He was gracious, understanding, and went out of his way to come to an agreement with me. I went back the next day, all went well thanks to Tony, Mark & Yasmin - I walked away with a Kool, safe, sturdy & beautiful car that I could afford Thanks to everyone involved - can't Thank them enough - YEH! MY BENNETT IS BACK AND BETTER THAN EVER!! ps. I have to mention Donna Lewis and Rob in Service both are professional, friendly, nice and helpful! More
Other Employees Tagged: Yasmin - Finance, Rob in Service & Donna Lewis
February 26, 2014
I was totally amazed how they work as a team and didn't attack you like other dealers Things were explained in detail which I really appreciated Mark Hendricks worked hard to help me and I will sh didn't attack you like other dealers Things were explained in detail which I really appreciated Mark Hendricks worked hard to help me and I will share what he did for me to my family, co-workers, and friends. This was the BEST customer service I received when buying a car After my purchase Andrew Long explained very well how different things worked. Glen Strafella originally greeted me, what a warm greeting, and his help in my purchase was outstanding! Bennett Chevrolet exudes GREAT CuSTOMER SERVICE I'm glad I chose them More
Other Employees Tagged: Andrew Long
February 08, 2014
Wonderful experience these guys are the best!! I'm extremely satisfy with my purchase the staff was very friendly and upfront with me the whole time i have to say this was the best car purchase experi extremely satisfy with my purchase the staff was very friendly and upfront with me the whole time i have to say this was the best car purchase experience I've ever had Durwood Pinkett was very knowledgeable down to earth well experienced salesmen and very professional. More
Other Employees Tagged: Durwood Pinkett, Durwood
February 07, 2014
Bennetts sales associates were very friendly and I felt they were working for me. Any issues which cropped up were promptly and fairly resolved. There were no hidden or bait and switch tactics. they were working for me. Any issues which cropped up were promptly and fairly resolved. There were no hidden or bait and switch tactics. More
Other Employees Tagged: Durwood Pinkett
January 09, 2014
I was completely impressed with the courteously, knowledge and professionalism with all the staff members I encountered with my experience at Bennett Chevrolet. I will return for future car purchase knowledge and professionalism with all the staff members I encountered with my experience at Bennett Chevrolet. I will return for future car purchases. More
December 31, 2013
Andy and Mark made buying a vehicle so easy. The experience at the dealership was exceptional. Andy explained how all of the functions in the truck works and walked me personally through the entire experience at the dealership was exceptional. Andy explained how all of the functions in the truck works and walked me personally through the entire transaction. Thanks Again for an A+++++ dealership More
Other Employees Tagged: Andy Strijker
December 21, 2013
My brother brought a truck from Bennett Chevrolet from Andy and recommended him to me. I went there on a day that Andy was not there and Lisa was very helpful in helping me get the process started. I late Andy and recommended him to me. I went there on a day that Andy was not there and Lisa was very helpful in helping me get the process started. I later talked to Mark who was also very helpful, I met with Andy who is great just like my brother said. It was a display of AWESOME Team work!! I was very fortunate to have such a good team helping me buy a car because I was searching since June I am glad that I ended up at the right place with the right people.!!!! Thank you Kim F More
Other Employees Tagged: Andy Strijker
December 07, 2013
I went into Bennett to get some idea's on a new vehicle seeing as mine needed a lot of work to be done. I ended up buying a vehicle the next day. Lisa was extremely helpful and considerate. She kne vehicle seeing as mine needed a lot of work to be done. I ended up buying a vehicle the next day. Lisa was extremely helpful and considerate. She knew her lot well and was prepared to answer all my questions. The finance team was quick and efficient and got me in and out as quickly as possible, all the way sticking to their promises and providing incredible customer service. Highly recommended!!!! More
Other Employees Tagged: Lisa Della Terza
October 28, 2013
I was very please with our sale representative Jim. He was very friendly, understanding and knowledgeable out the car that we were looking to buy. He was very easy going and did not put any pressure on u was very friendly, understanding and knowledgeable out the car that we were looking to buy. He was very easy going and did not put any pressure on us to buy, which made us feel very comfortable through out the car buying experience. More
Other Employees Tagged: Jim Bryant, Yasmin
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