Mark Hester | Page 14

I came into the dealership per finding a truck on the website that I was interested in. The only issue, would the truck fit in my garage. I called Jason to get some measurements on the truck, which he website that I was interested in. The only issue, would the truck fit in my garage. I called Jason to get some measurements on the truck, which he was nice enough to get someone to help him and go out in the FREEZING weather and get for me. Per the measurements I was unsure if the truck would fit and if it did it would be very close. I called back and asked if I could come in, see the truck, try to make a decision based on the size of that truck compared to my current one and go from that point. Jason said absolutely however he was going to be unable to be there when I got there so Erin would help me. When I arrived, Erin was very pleasant and helpful. While taking down info on my possible trade in, she asked if I wanted to take the truck home to see if it actually would fit because I was unsure. I said that would be nice, and she talked to someone who gave the OK. I took the truck home, unfortunately it was just to big and this was not a purchase that I could justify. So, I returned the next day with the truck. Of course I knew that I was going to be asked questions so I went to Erin's desk and we chatted for a little while. I told her that I could not justify a purchase which she then asked if I would mind speaking to Mark. Mark came over and we chatted. I explained that I liked the RAMs very much and I would have to try to figure out my next steps. I left with a nice feeling about not only the dealership, but also about the staff that I had interacted with. I would recommend this dealership to anyone based on my experience. If in my decision, I find a RAM that suits my needs, I will hopefully deal with this dealership or a dealership that can give me the same experience. More

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I have been employed in sales positions for the last 35 years. My initial impression was formed within the first ten minutes in the showroom. These people are interested in you . The demonstrated to me years. My initial impression was formed within the first ten minutes in the showroom. These people are interested in you . The demonstrated to me that i was important and that they were going to do everything it took to satisfy my needs. They did and i was impressed with the entire process from sales to contract. I would also add that I am not easily impressed. More

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Buying a car has never been this easy, Craig, Mark and Al were excellent to work with delivering exactly what was promised with no games or pressure! were excellent to work with delivering exactly what was promised with no games or pressure! More

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We got a wonderful car for an even better price. They were all so very helpful and got right to the point of helping us get into the vehicle of our choice. Overall I will give this dealership a 5 star r were all so very helpful and got right to the point of helping us get into the vehicle of our choice. Overall I will give this dealership a 5 star rating! We are so very happy with the car, and will recommend this dealership to anyone that is looking for a new car. Thank you!! More

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Great cars! Great salesman! Great dealership! This dealership does not push you into something you aren't comfortable with. My avenger is wonderful, and I will definitely be referring people to South dealership does not push you into something you aren't comfortable with. My avenger is wonderful, and I will definitely be referring people to South Oak! Thank you everyone! More

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I'm a retired school business mgr who purchased several vehicles from Southoak Dodge. They were always the best to deal with so when I needed a new van I dug out my business cards and sent them ini several vehicles from Southoak Dodge. They were always the best to deal with so when I needed a new van I dug out my business cards and sent them initial emails followed up by telephone calls. They came through again with immediate responses and the best price/deal overall. I live in Oak Lawn but it was well worth the drive to purchase through Southoak Dodge! I would highly recommend this dealership and Rene Levy in particular. They know how to respond to needs and listen carefully to all requirements to find the perfect vehicle at the perfect price! More

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After shopping around and visiting quite a few Jeep dealerships, I decided to contact South Oak even though I live in the north suburbs and they were over an hour away. I initally worked with Shannon dealerships, I decided to contact South Oak even though I live in the north suburbs and they were over an hour away. I initally worked with Shannon Guest via the internet and Shannon quickly provided me a quote on a new 2014 Jeep Grand Cherokee Overland and was also able to give me an accurate estimate on my trade-in which most dealers will not do without you walking through their door. At no time did I feel any pressure to stop by and was not subject to any game playing that the Jeep dealership in Downers Grove tried to pull. I decided to make the trip to South Oak and it was well worth my time. I spoke with their sales manager Mark Hester who had me work with their sales consultant Ryan Ganser. Ryan clearly explained all of the features on the vehicle that I was interested in and he was very knowledgable about the product. Again I did not feel pressured whatsoever and felt very comfortable working with Ryan. After agreeing on the vehicle that I liked I gave him the pricing that Shannon and I agreed to over e-mail. Mark then approved that pricing, no questions asked. I then worked with Al in finance who got me a great rate and was a great guy as well. Again, no pressure to add extended warranty's or any other add-on's. This whole process took less than two hours and I headed home in my new Jeep. This was by far the best car buying experience that I ever had.The pricing and service that I received from Shannon, Ryan, Mark and Al where second to none and I would highly recommned them. I usually trade in my vehicle every couple of years and there is no doubt that I will be back to South Oak. More

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Again not surprised by the great service and friendly staff there needs to be a way to show every car dealer how you guys do it keep up the good work staff there needs to be a way to show every car dealer how you guys do it keep up the good work More

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Had a very positive buying experience this past Sturday. Have already recommended your salesperson and General Manager to a colleague who plans to purchase same vehicle for his family in the next couple of Have already recommended your salesperson and General Manager to a colleague who plans to purchase same vehicle for his family in the next couple of days. More

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walked in, walked out with a new chrysler 200 with no money down. i liked the car, my wife likes the color. all my questions were answered and we are extremely happy. money down. i liked the car, my wife likes the color. all my questions were answered and we are extremely happy. More

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