Mark Hoover | Page 11

Mark Hoover is AMAZING! My experience at Rizza was probably the best car buying experience I've ever had. In my life, I've purchased 3 cars on my own and this is the only tim My experience at Rizza was probably the best car buying experience I've ever had. In my life, I've purchased 3 cars on my own and this is the only time I didn't feel pressured to buy something I didn't want or question the ethics of the person selling me the car. Mark was super nice and accommodating. He worked hard to get me the car I wanted for a monthly price I could afford even with my average credit. The icing on the cake was that I had a work meeting I had to get to and Mark literally ran from building to building of the dealership to get me out of there in my brand new car on time. He was visibly dripping sweat to meet my needs - talk about working hard! If you want a fair price, great customer service and the best car buying experience you've ever had - go to Rizza and ask for Mark Hoover, you won't regret it! More

by ashleyfinley929 Verified Customer Verified Customer

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Excellent I like it I waited shorter than I thoughtI like I like I like I likeI recommend it for my friends thank you so much for your businessI appreciate what I like it I waited shorter than I thoughtI like I like I like I likeI recommend it for my friends thank you so much for your businessI appreciate what you do today for my car like dealing with you guys thank you so much More

by Acadia hanan1069 Verified Customer Verified Customer

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Mark Hoover was great and moved quickly. Mark Hoover came through for us! We would recommend him very day of the week. Stayed late on NYE to make sure everything came through smoothly! Mark Hoover came through for us! We would recommend him very day of the week. Stayed late on NYE to make sure everything came through smoothly! More

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My first dealership purchase was a sucess! I choose this particular dealership because my parents have purchased two Cadillacs there. I had looked on the website a little bit a couple of days b I choose this particular dealership because my parents have purchased two Cadillacs there. I had looked on the website a little bit a couple of days before, and saw a few vehicles that I was interested in based on the descriptions and the many photos that were provided. When we walked in the dealership we were greeted immediately and matched with Mark (we had not called ahead with an appointment, and that was not a problem). He asked great questions to find out what kind of car I was looking for and the price range that I wanted to stay in. He did show me one of the vehicles that I saw on their site, I took it out for a test drive, and really liked the car. My one draw back for that particular vehicle was the number of miles that it had, and the warranty was limited based on that. Mark kept in mind all the features that I was wanting and suggested two additional vehicles that were in the price range with lower mileage with more time on the warranties and were pre-certified. He was so keen on what I said that I was looking for he pointed out a feature that I wanted (heated steering wheel) which was not on the first vehicle I looked at, was available on this vehicle. I knew that he was really paying attention to me and not just trying to sell me a car. I really appreciated his ease in working with me. It was clear that I was buying a car that day, and he was most concerned with getting me a car that I was really going to enjoy. I also appreciated how knowledgeable he was about the vehicles, and willing to find out information about my questions instead of blowing me off if he didn't have the answer off the top of his head. He was patient with me while I was indecisive and it allowed me to make the best choice for myself. THANK YOU! More

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Reveiw Mark Hoover is a knowledgeable, no nonsense salesperson. I would recommend him to anyone. Mark Hoover is a knowledgeable, no nonsense Mark Hoover is a knowledgeable, no nonsense salesperson. I would recommend him to anyone. Mark Hoover is a knowledgeable, no nonsense salesperson. I would recommend him to anyone. More

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Best new car purchase EVER! I had been looking for a new car for sometime when l walked into Rizza Buick. When l explained to Dave (Beutler) what l wanted, he showed me exactly I had been looking for a new car for sometime when l walked into Rizza Buick. When l explained to Dave (Beutler) what l wanted, he showed me exactly what l was looking for. He was never pushy, but genuinely interested in getting me into the car l wanted. When we came back for the purchase, it couldn't have gone more smoothly! Not only am l happy with the new car, but the entire experience! l'd recommend Dave and Rizza Buick to anyone in the market for a new car. Thanks! More

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Fantastic Just want to say that Danielle is a fantastic service advisor. She always takes the time to explain to you what’s going on with your car. Just want to say that Danielle is a fantastic service advisor. She always takes the time to explain to you what’s going on with your car. More

by Sarahg1981 Verified Customer Verified Customer

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Great customer service I went in knowing what I wanted and then changed my mind, Mark Hoover was a great help with helping me towards the vehicle that would better suit my n I went in knowing what I wanted and then changed my mind, Mark Hoover was a great help with helping me towards the vehicle that would better suit my needs. More

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The processes went smooth I took the car in for service, and was surprised how fast the matter was resolved.Some what disappointing that the car was not washed.but overall I wa I took the car in for service, and was surprised how fast the matter was resolved.Some what disappointing that the car was not washed.but overall I was satisfied . More

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Salesperson made Car Buying an A+ All Staff Friendly Mark Hoover: Good listener; promptly researched prior to my next appointment. Since the color was new with a different color interior, he found 1 of 2 Mark Hoover: Good listener; promptly researched prior to my next appointment. Since the color was new with a different color interior, he found 1 of 2 in a 500 mi radius. It had everything I requested and a little more too -- very pleased with my choice. Mark made the entire purchasing experience as enjoyable as it could be. He was personable, knowledgeable, and very helpful -- even after the sale. He spent the time to show the basics of setting up the vehicle. I would recommend him highly to my friends. Mike Lorenzo made the lengthy paperwork go by faster by explaining the process and enjoyable "car talk" conversation too. More

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