Mark Interlicchia | Page 15

Service call Mark Interlecchia is always helpful and takes care of my needs. He is an outstanding service rep. He has managed to keep my car in top shape all the t Mark Interlecchia is always helpful and takes care of my needs. He is an outstanding service rep. He has managed to keep my car in top shape all the time. More

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Glad I am dealing with Professionals! Great job Mark! I bought a new S550 cabriolet and the trim had spots, Mark Interlicchia, service manager, has worked with me to try to remove them and now is asking M I bought a new S550 cabriolet and the trim had spots, Mark Interlicchia, service manager, has worked with me to try to remove them and now is asking Mercedes to replace them. He has been great at keeping me in formed and has even gone out of his way to accommodate me to flat bed my car to Riverside from OC. Great job Mark! More

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Best experience at Walter’s Mercedes of Riverside Thank You Brandon Monoco for giving me A+ service!!! People like you give me the reason to always have my car serviced at Walter’s Thank You Brandon Monoco for giving me A+ service!!! People like you give me the reason to always have my car serviced at Walter’s More

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AWESOME CUSTOMER SERVICE - MARK INTERLICCHIA I purchased my first MB (E350 Coupe) from Walter's in 2011. Great experience. Super customer service. I have known Mark Interlicchia for about 7 I purchased my first MB (E350 Coupe) from Walter's in 2011. Great experience. Super customer service. I have known Mark Interlicchia for about 7 years and consider him a friend now. I moved back to LA from Riverside last year. Last week my husband misplaced the key to his 1984 MB 380SL. He went to to one of the MB dealerships in our area to see if they could get him a replacement key. He told them the year and make but they asked him for the VIN number. He went back the following day only to be informed that they could not get him a replacement key because his vehicle was too old. They also seemed to be more interested in the customers who had vehicles there. I had a similar experience at the same dealership when i took my car in for a scheduled maintenance. I was not impressed with their customer service at all. I guess I had been spoiled by Walter's level of customer service across the board. I then decided to take my car to an authorized MB repair shop and had my car serviced in less than an hour at a very reasonable price. So I contacted them and asked if they could help us with a replacement key. They said they did not provide key replacement service but referred us to a locksmith specialist. We contacted the locksmith who wanted $500 for a key! For real. No kidding!!!!!! hello? My husband then suggested we contact Mark Interlicchia at Walter's. I did and without any further ado, Mark had a replacement key made and Federal Expressed to us the very next day for a nominal price. I now know that if we EVER have any issues whatsoever with our MB vehicles, Mark at Walter's is our #1 go to guy. I am thinking of maybe getting a newer MB in the not so distant future. I will for sure travel the 60 miles to get the excellent service Walter's provides. Mark has always provided expedient service with a smile. He is pleasant, friendly and more importantly, he is knowledgeable about every aspect of the MB vehicles. He should, he used to work on them, He is also keenly aware of the value of our time and does not waste it. I recommend MARK INTERLICCHIA and WALTER'S MERCEDES BENZ in Riverside 100%!!!!! i hope this review helps. Thank you for the opportunity to provide it. Sandy S. More

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Above par customer service Walter’s will spoil you. We’ve taken our vehicle there for 7 years. Purchased it there too. Recently moved back to LA. Customer service here is no Walter’s will spoil you. We’ve taken our vehicle there for 7 years. Purchased it there too. Recently moved back to LA. Customer service here is no where near Walter’s level of service. Mark Interlicchia is an AWESOME customer rep! No kidding. Hands down. More

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Top notch service from top notch dealer! Mercedes Benz slogan “the best or nothing” applies to both the cars and the service. Mark Interlechia from service always makes sure to promote a pro Mercedes Benz slogan “the best or nothing” applies to both the cars and the service. Mark Interlechia from service always makes sure to promote a professional and Ellite business model. It’s Mercedes professionals like him that keeps buyers like myself hooked on the brand. More

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Concerned, Caring, Considerate!! Customer Service at this Dealership is awesome from the time you pull in until you pull out! All faces are smiles! I needed some help with something S Customer Service at this Dealership is awesome from the time you pull in until you pull out! All faces are smiles! I needed some help with something Special and Questions on my Car...Mark was an outstanding help with helping me understanding the issue. He has an outstanding concern for the customer and their Car. He went far and beyond what I could imagine! Always keeping me informed on the work just outstanding!! Care and Concern is Key! Thank you Mark! I More

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Mark I. Is the best If you need to have your car serviced, I highly recommend Walters Mercedes in Riverside. Mark Interlicchia, one of the service managers is just outst If you need to have your car serviced, I highly recommend Walters Mercedes in Riverside. Mark Interlicchia, one of the service managers is just outstanding. He is professional, responsible, patient, and very knowledgeable. More

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service and maintence Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known you wanted to be more expansive I wouldn't have started this. More

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Great Services To whom it may concern, Walters Mercedes of Riverside. I would like to take the time to personally thank Mark Interlicchia Service Manager at Wa To whom it may concern, Walters Mercedes of Riverside. I would like to take the time to personally thank Mark Interlicchia Service Manager at Walter’s Mercedes of Riverside for doing a fantastic job on my 2014 E 350 Mercedes. He has always taken the time to take care of my vehicle and its service needs. He is very punctual in returning my calls and addressing my concerns. Mark is precise in completing any tasks regarding my vehicle and achieves it with great efficiency and quality resulting in superb service complimenting the values and integrity of Walter’s Mercedes. In addition, I would without doubt recommend anyone looking to service or purchase a vehicle from Walter’s due to the great service that has been provided to me by Mark and his associates. Greatly Appreciated Customer, Wisam Kotb. More

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