Mark Interlicchia | Page 15

Great customer service Mark was super helpful. When the first time the problem was not fixed, a different solution was offered and the car was brought in immediately. Mark was super helpful. When the first time the problem was not fixed, a different solution was offered and the car was brought in immediately. More

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excellent service Mark Interlicchia does a terrific job of taking care of us. He managed to figure out the issue of intermittent vibration from the transmission and ge Mark Interlicchia does a terrific job of taking care of us. He managed to figure out the issue of intermittent vibration from the transmission and get the job done by the time we needed. And, he went to bat for us with Mercedes for this out of warranty repair. Thanks Mark. Richard Shuldiner More

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My car was taken care of My service rep is very professional and very detailed, he told me it would be approx. a hour and ahalf and it sure was the time he said. The car was My service rep is very professional and very detailed, he told me it would be approx. a hour and ahalf and it sure was the time he said. The car was returned cleaner when I brought it in. More

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Exceptional customer service! I knew i was going to buy a Mercedes-Benz, but i didn't realize how outstanding the experience was going to be. Rick Akigbe in sales, Mark Interlicchi I knew i was going to buy a Mercedes-Benz, but i didn't realize how outstanding the experience was going to be. Rick Akigbe in sales, Mark Interlicchia in service, and Ari Abdolhosseini in finance all went the extra mile. I would recommend Walters to anyone looking for an exceptional experience in buying a Mercedes-Benz Lawrence Cain More

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Refreshingly pleased! Brought in my Sprinter van with clicking sounds in both front wheels. Diagnosing the problem became an issue. But with persistence and some creative Brought in my Sprinter van with clicking sounds in both front wheels. Diagnosing the problem became an issue. But with persistence and some creative problem solving it was determined my recently installed Alcoa wheels needed torquing beyond what would normally be expected.. Problem solved! I am inplessed with. Walter’s service and keeping me informed as they went along. Unfortunately I do not live in the area because I would like to have my Sprinter serviced at Walter’s every time. Dave H Alberta Canada More

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Great service and great staff This dealership will give you a great experience. I purchased my C300 from Rashad Witlow and he made the process very easy. He was respectful and fair This dealership will give you a great experience. I purchased my C300 from Rashad Witlow and he made the process very easy. He was respectful and fair. The vehicles here are competitively priced so there wasn’t room for haggling which is nice. I had to bring the vehicle back for two items they promised to fix. Mark the service manager was excellent and took care of them right away. Andy in fact finance was also fantastic and made the paperwork side a breeze. I would highly recommend this location. I live an hour away but the drive is well worth it. Thank you Rashad, Mark, and Andy. More

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Great service Walters Service dept had great customer service and great timely service done to my vehicle As well loaner car service was immdiate. Service Manager Walters Service dept had great customer service and great timely service done to my vehicle As well loaner car service was immdiate. Service Manager does a great job to make sure everything is done correct More

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Recent Service R63 Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and th Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and the rest of the Walter's team for another stellar performance while performing the rebuild/repair of my compromised AMG R63 braking system which has resulted in a perfectly operating system, with the job done on time for a more than reasonable price. My personal experience over the past year with Walter's Service Department has clearly confirmed to me that the team at Walter's are the unchallenged leaders in S. Cal in performing honest, competitively priced, factory trained diagnosis, repair and service coupled with excellent customer communication and accommodation regarding any unknown deviation or additional work that may arise beyond the initial estimate quote issued that might be required to effect completing the required work to bring everything on the vehicle back proper original factory operating condition. RF. CEO Fossil Motorsports Inc. More

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Incredible help when I needed it the most! A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down t A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down to the car wash just to get our car started. Mark Interlicchia was instrumental in a speedy replacement and preparing the paperwork to prove to the car wash I had replaced the key so as to get reimbursed by them. I truly can’t thank Mark enough for all his help and support. More

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Very professional and over the top service!! I have been going to Walters since 1971 and the service now is the best!!! Dr. Feldkamp DDS I have been going to Walters since 1971 and the service now is the best!!! Dr. Feldkamp DDS More

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