Mark Interlicchia
Mark Interlicchia at Walter's Mercedes-Benz of Riverside

Mark Interlicchia | Page 2

Assistant Service Manager

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
219 Reviews

Next time you need service advise or information or just to schedule a service appointment give mark a call. Mark can walk you though the service process and make sure your car is serviced correctly and is done right the first time. Mark is also a car guy and he has a passion for the SL63 AMG and could see himself driving the roads and highways in Italy on a future vacation. He is also in to sports and follows the Eagles, Lakers and Yankees and enjoys playing sports as well. Be sure to stop by his desk and say hello on your next visit.

4.9

219 Reviews

Write a Review

219 Reviews of Mark Interlicchia

August 12, 2023

Dealership Rating
Employee Rating

Pleasure to come in for service. Always help me repair and keep my older car running smooth. I was very appreciative when they introduced me to Dignifi. That has helped me handle the More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Aug 14, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 21, 2023

Dealership Rating
Employee Rating

MARK INTERLICCHIA helped me with my service at Walter's. As always he is the best! More

by ROBERT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you for leaving Mark this positive review! We are thrilled that he could consistently provide you with top-notch service and that he could make your recent experience with us here at Walter's Mercedes-Benz of Riverside no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 13, 2023

Dealership Rating
Employee Rating

Mark Interlicchia is a wonderful service manager. He is professional, knowledgeable, excellent to work with, has great customer service skills and is friendly. My husband and I have worked with Mark More

by Rosey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Walter's Mercedes-Benz of Riverside responded

Rosey, Thank you for leaving Mark this excellent review! We are honored by your continued business over the past 9 years, and we are so glad that he consistently provides you and your husband with top-notch service. He will be delighted to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that he and the rest of the team here at Walter's Mercedes-Benz of Riverside may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 08, 2023

Dealership Rating
Employee Rating

Jr Rodriguez is efficient, knowledgeable with a very pleasant disposition. Always the consummate professional. Makes the visit to the dealership a pleasant experience. More

by rikam1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

Jul 10, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that JR's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 29, 2023

Dealership Rating
Employee Rating

Walter’s MBZ of Riverside is the only dealer I willll and have always taken my car for service for the past 12 years. Extremely centered on in quality customer care and car service. More

by Deon1854
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera

Jun 30, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are honored that you have continuously confided in us here at Walter's Mercedes-Benz of Riverside for the past 12 years, and we are so glad that our team could consistently provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 26, 2023

Dealership Rating
Employee Rating

Alex Ramirez is outstanding. I live in Ontario California not too far away from the Mercedes dealership. I go all the way to Riverside, Walter’s Mercedes, because of the service More

by Dragon007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, JR Rodriguez

May 30, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are delighted that you continuously make the drive from Ontario, California to us here at Walter's Mercedes-Benz of Riverside, and we are so glad that Alex and the team consistently provide you with the A+ service that you deserve. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your Mercedes-Benz needs with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 16, 2023

Dealership Rating
Employee Rating

Mark Interlicchia was great! very professional, curteous, and respectful. He communicated effectively throughout the service time-frame, and took good care of my car. Highly r More

by SHAHNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Mark this positive review and recommendation! We are so glad that he took great care of you and kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 10, 2023

Dealership Rating
Employee Rating

This is the worst dealership I’ve ever dealt with. Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were More

by bretallan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Usary, Alex Ramirez, JR Rodriguez, Joseph Loera, Michael Ramos , Adam Garcia, Emil Iltchi, Jason Kontopedes, Brandon Monaco, Phil Macias & Brandon Barello

May 17, 2023

Walter's Mercedes-Benz of Riverside responded

Hi I have spoken with the team at great length and we don’t have any record of any circumstance like what you are describing here. I think you have the wrong store. Do you mind giving me a call? Sean Davisson General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

April 12, 2023

Dealership Rating
Employee Rating

Joe Loera really hooked us up with a great service experience. Our 2014 e350 which was bought and serviced its entire life at Walter’s was due for some major maintenance and repair. Joe worked to secu More

by GOHAWKS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera

Apr 13, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Joe took great care of you and your Mercedes-Benz e350. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you and your family with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 06, 2023

Dealership Rating
Employee Rating

Parts wear out. It always good to know that my car will be serviced correctly. JR Rodriguez is knowledgeble and helpful. He is busy, but I get an update when there More

by tradersean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

Mar 06, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! We are so glad that JR consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities and JR will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

2
...

Dealership Inventory (439 Vehicles)

used 2022 Mercedes-Benz GLB 250 car, priced at $33,700
2022 Mercedes-Benz GLB 250
used
Denim Blue exterior
Automatic
Front-wheel Drive
new 2024 Mercedes-Benz AMG GLE 53 car, priced at $99,365
2024 Mercedes-Benz AMG GLE 53
new
Black exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz Sprinter 2500 car, priced at $67,752
2024 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz S-Class car, priced at $149,185
2024 Mercedes-Benz S-Class
new
SGNTRE KLHRI GL exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz Sprinter 2500 car, priced at $63,698
2024 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz AMG GLE 53 car, priced at $99,555
2024 Mercedes-Benz AMG GLE 53
new
Alpine Gray exterior
Automatic
All-wheel Drive