Mark Interlicchia
Mark Interlicchia at Walter's Mercedes-Benz of Riverside

Mark Interlicchia | Page 3

Assistant Service Manager

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.8
219 Reviews

Next time you need service advise or information or just to schedule a service appointment give mark a call. Mark can walk you though the service process and make sure your car is serviced correctly and is done right the first time. Mark is also a car guy and he has a passion for the SL63 AMG and could see himself driving the roads and highways in Italy on a future vacation. He is also in to sports and follows the Eagles, Lakers and Yankees and enjoys playing sports as well. Be sure to stop by his desk and say hello on your next visit.

4.8

219 Reviews

Write a Review

219 Reviews of Mark Interlicchia

March 06, 2023

Dealership Rating
Employee Rating

Mark Interlicchia is an exceptional service advisor who always goes the extra mile. He is informative and extremely personable. The process is always seem less when I work with him. I would recommend Walte More

by SPIVEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, Irvin Solis

Mar 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are so glad that Mark could consistently provide you with quality and efficient service. He will be delighted to know that you deeply value his assistance. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 18, 2023

Dealership Rating
Employee Rating

Great costumer service. Mark Interlicchia, the service manager, is the best! On another note I had to bring the car back the following day since the steering wheel pump flui More

by Bassukdoc
Recommend Dealer
Yes
Feb 22, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this 5-star rating! We are glad that Mark and the team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 26, 2023

Dealership Rating
Employee Rating

I am a HUGE fan of the new features of the Quote that include videos displaying the issue with your vehicle. Helps me to understand visually what is being done to my vehicle. And as always the profession More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Jan 27, 2023

Walter's Mercedes-Benz of Riverside responded

Aaron, Thank you so much for your excellent review! We are delighted that Mark and Alex took great care of you and your Mercedes-Benz throughout your visit. Providing thorough and efficient service is so important to us and we are honored by your willingness to refer us to others. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 19, 2023

Dealership Rating
Employee Rating

I am always treated with attention and friendliness from all staff! Service is so seamless! I am a loyal 15 year customer as a result! A++++ More

by Jennifer M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Loera

Jan 20, 2023

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are delighted that our team could consistently provide you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 03, 2023

Dealership Rating
Employee Rating

Mr. Mark I. the service manager is very professional and pleasant. He took care of my daughter's issues in a timely manner. The front desks ladies were also helpful and pleasant. My daughter and I are More

by matt.niake
Recommend Dealer
Yes
Jan 04, 2023

Walter's Mercedes-Benz of Riverside responded

Matt, We greatly appreciate you taking the time to leave us this wonderful review! Providing quality and efficient service is so important to us, and we are glad that Mark's efforts could meet yours and your daughter's satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2023

Dealership Rating
Employee Rating

Always making my service visit well worth it. My service advisor, JR Rodriguez. Is very straightforward and laid out the things that my car needed. He answered my questions honestly. Definitely I More

by Sharon_rosaupan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, JR Rodriguez, Joseph Loera, Brennan Ruiz, Michael Ramos , Cody Burt, Adam Garcia, Brandon Monaco, Austin Schneider

Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Sharon, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that JR and the team consistently provide you with nothing less. We look forward to continue providing you and your Mercedes-Benz with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 23, 2022

Dealership Rating
Employee Rating

The staff at the dealership are very friendly professional and knowledgeable. The dealership is always very clean. More

by diane8a
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Dec 28, 2022

Walter's Mercedes-Benz of Riverside responded

Diane, Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 20, 2022

Dealership Rating
Employee Rating

Great service with good price and nice people to work with accommodations with loaner car and timely service More

by Josephgurgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Schneider

Dec 21, 2022

Walter's Mercedes-Benz of Riverside responded

Joseph, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 14, 2022

Dealership Rating
Employee Rating

Mark Interliccha in the Service Department is exemplary. He is the primary reason I am a loyal and dedicated client to Walter’s MB More

by jqhammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Mark this excellent review! It is an honor to have your confidence and loyalty, and we are so glad that he could provide you with the quality service that you deserve. He will be delighted to hear of your kind words. We look forward to continue serving you and your Mercedes-Benz needs in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 12, 2022

Dealership Rating
Employee Rating

Always a pleasure to work with the Team at Walter's. This time my 17 year old G Class was in dire need of a new Key. They were able to update me to a brand new styled key so I can still utilize remote K More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Dec 13, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are happy to hear that our team could get you a new key during your most recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

Dealership Inventory (466 Vehicles)

used 2022 Mercedes-Benz GLB 250 car, priced at $33,500
2022 Mercedes-Benz GLB 250
used
Denim Blue exterior
Automatic
Front-wheel Drive
used 2021 Mercedes-Benz GLC 300 car, priced at $33,714
2021 Mercedes-Benz GLC 300
used
Black exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz EQE 350 car, priced at $87,525
2024 Mercedes-Benz EQE 350
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $49,620
2024 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
Rear-wheel Drive
used 2021 Mercedes-Benz GLA 250 car, priced at $27,991
2021 Mercedes-Benz GLA 250
used
Polar White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz C-Class car, priced at $43,900
2023 Mercedes-Benz C-Class
used
Polar White exterior
Automatic
Rear-wheel Drive