Mark Laird
Mark Laird at Ferman Chevrolet Tarpon Springs
Refer Me

Mark Laird | Page 6

Guest Relations Manager

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.8
265 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

4.8

265 Reviews

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265 Reviews of Mark Laird

April 07, 2023

Dealership Rating
Employee Rating

Mark Laird is the best car salesperson! He understood that my time is precious and had as many things ready as possible, listened to what I wanted, actively reached out when he saw somethin More

by L. Roth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Steger, Tracy Buczkowski , Franco Otiniano

Apr 12, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 04, 2023

Dealership Rating
Employee Rating

My whole buying experience was wonderful! Everyone I worked with, Sales Mgr. Jessie, Salesman Mark, and Finance Mgr. Rick, were very friendly, professional, accommdating and efficient! I will More

by jscunningham9735
Recommend Dealer
Yes

Other Employees Tagged: Todd Ullestad , Rick Hicks, Jessie Dickenson

Apr 05, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 01, 2023

Dealership Rating
Employee Rating

Mark Laird is absolutely amazing- from the ordering process to driving my new SUV off the lot- He made it a seemless process and experience. More

by ali16lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chance Hatcher , Rick Hicks, Bill in the Collison department recommended Mark Laird!

Apr 05, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 01, 2023

Dealership Rating
Employee Rating

Great service, friendly staff , reasonable pricing, timely,billy monteverde and steve kikta are both very professional!! More

by Todd spenlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Hatcher, Billy Monteverde, Steve Kikta , Tom Meinhold, Franco Otiniano

Apr 05, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 31, 2023

Dealership Rating
Employee Rating

They were friendly but have a high in house fee for car purchases and was told not negotiable More

by lorriecaravagio
Recommend Dealer
Yes

Other Employees Tagged: Franco Otiniano

Apr 05, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 15, 2023

Dealership Rating
Employee Rating

There are not enough words to express what amazing customer service i get at this establishment and the work they do is always impeccable. If i could give 1000 stars to this survey i would. When purch More

by halieking22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coleton Reece, Bogi Enkh, Billy Monteverde , Franco Otiniano, Dominc from the body shop and the women who also works the front desk of the body shop

Mar 16, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 10, 2023

Dealership Rating
Employee Rating

From our first interaction with Mark to our last, we were impressed. Mark didn't use tacky sales techniques with us or want to know our "goals", etc. We simply test drove the two vehicles we were intereste More

by alexnjuleswest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 08, 2023

Dealership Rating
Employee Rating

They are professional, enjoyable, knowledgeable, caring, thoughtful, courteous, and all around nice guys. We drive past many dealerships to deal with them More

by phtheodoros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Ullestad , John. General manager

Mar 09, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 06, 2023

Dealership Rating
Employee Rating

Everyone on the sales side was great. The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He More

by skanis277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chance Hatcher, Steve Kikta , Robert Marchido, Franco Otiniano

Mar 08, 2023

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 28, 2023

Dealership Rating
Employee Rating

Everything was 5 star except for the dealer prep and cleaning prior to pickup. Had several grease fingerprints on the interior and stickey tape on the back of the seats that I needed to clean. More

by Jguzik6651
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chance Hatcher , Mike Wells

Feb 28, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your continued loyalty. Mark will be reaching out soon so that we can do something about those fingerprints and stickey tape. Many thanks, Chance

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