Mark Laird | Page 7

Everyone on the sales side was great. The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He was the most useless person working at Ferman. I believe the carwash workers had more intelligence then him. More

by skanis277 Verified Customer Verified Customer

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Everything was 5 star except for the dealer prep and cleaning prior to pickup. Had several grease fingerprints on the interior and stickey tape on the back of the seats that I needed to clean. cleaning prior to pickup. Had several grease fingerprints on the interior and stickey tape on the back of the seats that I needed to clean. More

by Jguzik6651 Verified Customer Verified Customer

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My experience with ferman of Tarpon was amazing. Kyle continuously checked on me to make sure I was happy. Mark was very knowledgeable about the vehicle. Charles in finance also did a great job an Kyle continuously checked on me to make sure I was happy. Mark was very knowledgeable about the vehicle. Charles in finance also did a great job and it appeared he did whatever he could do to help me. More

by mikekc1828 Verified Customer Verified Customer

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Everyone was extremely nice and understanding. They explained everything to me, especially at the time of signing paperwork - most places I have gone go extremely fast at this part. Thank you, M They explained everything to me, especially at the time of signing paperwork - most places I have gone go extremely fast at this part. Thank you, Mark, Todd && Ferman! More

by frances.guarraci Verified Customer Verified Customer

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Extremely professional, courteous and punctual . All staff highly knowledgeable and obviously well trained. Great Service all round. All staff highly knowledgeable and obviously well trained. Great Service all round. More

by sheilagatons Verified Customer Verified Customer

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Good service, good people, and an honest dealership. I always enjoy talking with the sales people. I always enjoy talking with the sales people. More

by X Verified Customer Verified Customer

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Great experience everybody was very helpful. Very happy with my choice. They answered all my questions and were accommodating to my phone calls. Very happy with my choice. They answered all my questions and were accommodating to my phone calls. More

by p22emmanuel Verified Customer Verified Customer

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Seems like every time I get a request to leave a review I get new info that makes me shake my head! I purchased a Truck from this dealership on 12.28.23 Took me about a month to get the jack and related eq get new info that makes me shake my head! I purchased a Truck from this dealership on 12.28.23 Took me about a month to get the jack and related equipment to change a tire, Shout out to Shannon for getting that issue resolved and shipping me the items needed. Most recent concern, I went to this dealer with my own finance in place! Still have the truck. Why am I getting a declined vehicle finance letter from this dealership? Dated 1/20/23 Why did you run my credit when I gave you a certified check draft from my credit union? More

by poncepr64 Verified Customer Verified Customer

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Very dissatisfied with the service department they screwed up my service appointment and then your vacuum my truck out or wash it screwed up my service appointment and then your vacuum my truck out or wash it More

by rjbrownlie60 Verified Customer Verified Customer

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Great team. Was very informative on our vehicle purchase. Have bought several vehicles from Ferman and would recommend this dealer for all your future purchase Was very informative on our vehicle purchase. Have bought several vehicles from Ferman and would recommend this dealer for all your future purchases. Thanks so much for your excellent service. . . More

by cmitchell3447 Verified Customer Verified Customer

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