Mark Lidano | Page 29

Great Dealership This is the second car I have leased from Cityside Subaru. Each time has been an easy, great experience. The salesmen are knowledgable, patient, and f This is the second car I have leased from Cityside Subaru. Each time has been an easy, great experience. The salesmen are knowledgable, patient, and friendly. I worked with Mark Lidano for my recent lease of a 2020 Subaru Outback. He is terrific. More

Report | Print

Mark L was very knowledgeable and a really good guy - he was responsive, listened, and yet didn’t push too hard to turn us away. We didn’t interact with anyone else really. was responsive, listened, and yet didn’t push too hard to turn us away. We didn’t interact with anyone else really. More

by KJGRAVES Verified Customer Verified Customer

Report | Print

Positive Experience Mark Lidano was great. He was patient, laid-back, respectful and professional. He accommodated my requests during the COVID-19 shutdown and he got rig Mark Lidano was great. He was patient, laid-back, respectful and professional. He accommodated my requests during the COVID-19 shutdown and he got right back to me when I had questions. His sense of humor was appreciated too. Tom D'Allessandro also granted me some accommodations when it came time to pass papers. It was a positive experience all around and I'm happy with my new Crosstrek. More

Report | Print

Very good experience with minimal pressure Had a very good experience choosing Cityside over other dealers that were closer to where we live--we decided to try Cityside first on reputation as p Had a very good experience choosing Cityside over other dealers that were closer to where we live--we decided to try Cityside first on reputation as possibly being more easy to deal with and more transparent on arriving at a price. We went earlier on in the timeline than we needed to just to test drive and after level-setting expectations, thankfully were not repeatedly contacted over and over again after our visit, so we returned to continue the process. The sales rep was very reasonable to deal with and communicative throughout and that continued with the finance rep. There will always be typical things to have to endure by nature of new cars having to be sold through dealerships... the scurrying back to the 'manager' to re-tune a price, the pressure to take a car with different options that's already on the lot, the extra protection add-ons... but having to go through these was bearable because of the attentiveness and our ability to arrive at a very fair/reasonable pricing for the vehicle we ultimately wanted that they would obtain from another Subaru New England dealer. We plan on returning for a second purchase soon. Choosing Cityside although a bit farther to get to for us over the other Subaru dealers in the area seemed to be the right call and we're happy we did it. More

by baileydog Verified Customer Verified Customer

Report | Print

Awesome.. I dread buying a new car.. easiest purchase ever, fair, no games, highly recommended Mark was fantastic informative,no pressure many thanks for your kindness and getting it all done before the ever, fair, no games, highly recommended Mark was fantastic informative,no pressure many thanks for your kindness and getting it all done before the shelter in place order started More

by DLH1130 Verified Customer Verified Customer

Report | Print

Mark and Nathan were very open, transparent and helpful. And they worked hard to get me my new car before businesses were asked to close. And they worked hard to get me my new car before businesses were asked to close. More

by TINE.CHRISTENSEN Verified Customer Verified Customer

Report | Print

CitySide has my back Mark Ledano (Sales) is a wise, steady hand, always responsive to our concerns, always ensuring they are addressed well. Matt Lynch (Service) has been Mark Ledano (Sales) is a wise, steady hand, always responsive to our concerns, always ensuring they are addressed well. Matt Lynch (Service) has been exemplary in supporting us while sorting out a difficult to diagnose problem with our earlier Subaru, always patient, always making us feel that CitySide will set things right, and always doing so. We are especially grateful for this combination of sales and service support. More

Report | Print

My BMW X1 died and I wanted it gone. They got me into my new 2020 Outback the same day. They were laid-back and very helpful. new 2020 Outback the same day. They were laid-back and very helpful. More

by SubaruConvert Verified Customer Verified Customer

Report | Print

Not a great handoff from sales rep to Mark. We got there and wandered around for a while before anyone greeted us. But good all around. and wandered around for a while before anyone greeted us. But good all around. More

by KRISTINA.PHILIPSON Verified Customer Verified Customer

Report | Print

Best service dept and outstanding sales staff. Friendly helpful and extremely knowledgeable. When it comes to putting the best deal together they will work within the budget. helpful and extremely knowledgeable. When it comes to putting the best deal together they will work within the budget. More

by giobo Verified Customer Verified Customer

Report | Print