Mark Lyon | Page 2

Excellent advice and willingness to work at a winning arrangement. Gets useful answers to tough questions. I’d be comfortable recommending him to anybody interested in a BMW arrangement. Gets useful answers to tough questions. I’d be comfortable recommending him to anybody interested in a BMW More

by TRREVIS Verified Customer Verified Customer

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So pleased with this dealer - working with Michelle in sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great wor sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great work done on the vehicles. Thank you! More

by cmackert Verified Customer Verified Customer

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Service department was great. The process of getting the loaner was a little patronizing where I felt boardeline criminal but I get it. The communication however with the rest of The process of getting the loaner was a little patronizing where I felt boardeline criminal but I get it. The communication however with the rest of the dealership has been very poor, weeks to get responses to emails and no call backs. More

by Wineoclock921 Verified Customer Verified Customer

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Tanner was great! The process was smooth and easy and he answered all the questions I had with clarity. The process was smooth and easy and he answered all the questions I had with clarity. More

by KATECALLA6 Verified Customer Verified Customer

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Love working with these guys! They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. More

by CSAUDER Verified Customer Verified Customer

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A good friend recommended BMW of Akron and specifically Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through o Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through our build list, took us on a road test, and made the final decision to purchase our X5 a simple choice. It would take approximately one months for the vehicle to arrive. After we left, they were able to find our exact vehicle at a dealership outside Ohio. Had it not been for the snow storm of the century, it would’ve gotten here sooner. The car is amazing….well done BMW. All personnel at the Akron store are top shelf. We look forward to a lasting relationship. Once again, major kudos to Eric Eisenhart and thank you. More

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Tanner was very helpful and understanding. The dealership unfortunately has not been the same. I bought a $160,000 vehicle and paid $4,000 for Paint protection film to be installed on the fron The dealership unfortunately has not been the same. I bought a $160,000 vehicle and paid $4,000 for Paint protection film to be installed on the front half of the car. The car is delivered to me covered in salt which is understandable with the weather, but it made it impossible to see that the film job was horrible until it could be cleaned up. I took it to a local reputable shop who showed me over 40 instances of imperfections, it lifting in areas, and basically was told it needs to be removed and redone correctly, the dealership unfortunately offered some of my money back from the original job, but I’m expected to pay for a large portion of the reinstall to make it right. Unfortunate incident but not handled the best, just a bad feeling when the vehicle you traded in that they have listed for $16,000 more than they gave on it is in better shape then the new vehicle purchased. More

by markc.tn Verified Customer Verified Customer

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Have bought 4 x series from this dealer over 15 years. Always professional and responsive. Services. Have always been top notch. Always professional and responsive. Services. Have always been top notch. More

by dthomas.1 Verified Customer Verified Customer

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This is my third vehicle with Akron BMW and my favorite two men Mark and Mario. ALWAYS top notch service with class. THANK YOU as always for a wonderful experience!!! two men Mark and Mario. ALWAYS top notch service with class. THANK YOU as always for a wonderful experience!!! More

by SMOTON.COGIC Verified Customer Verified Customer

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Easy to work with. No games involved, and the service has been good with easy scheduling and competent techs. No games involved, and the service has been good with easy scheduling and competent techs. More

by LL Verified Customer Verified Customer

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