Mark Maciel | Page 6

It was fine. We have been coming for years. I do think I was sold maintenance package but really I was prepaying for just oil changes. It's fine. We have been coming for years. I do think I was sold maintenance package but really I was prepaying for just oil changes. It's fine. More

by mlpinkerton Verified Customer Verified Customer

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Mark was very nice and reasonable with me when I chose what services I would accept and which ones I did not want. He did not pressure me. what services I would accept and which ones I did not want. He did not pressure me. More

by kristingustavsonfineart Verified Customer Verified Customer

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Informative, friendly, professional He was informative, friendly and professional. This is why I don't do surveys friendly and professional. This is why I don't do surveys More

by rfashboyle Verified Customer Verified Customer

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My indoor lights won't go off automatically. This happened the night I picked up the truck This happened the night I picked up the truck More

by Mandre67 Verified Customer Verified Customer

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The other Mark was more helpful and I would rate him a 4. The Courtesy Driver Marco was also a 4. Overall I am quite satisfied with the dealership. The Courtesy Driver Marco was also a 4. Overall I am quite satisfied with the dealership. More

by mjk7440 Verified Customer Verified Customer

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Mostly it's OK but I hate the experience of picking up my car after service. I stand there waiting for the assigned technician to finish helping someone else or just show up. No one else offers to help, offe car after service. I stand there waiting for the assigned technician to finish helping someone else or just show up. No one else offers to help, offers a seat or acknowledges that I exist. Basically, I am completely ignored. More

by cruzplannr Verified Customer Verified Customer

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Great customer service, efficient and delivered as promised in a timely fashion. The shuttle is also a handy service. promised in a timely fashion. The shuttle is also a handy service. More

by amethyst1 Verified Customer Verified Customer

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The service staff is professional and friendly. When I go for service, I always like to work with Mikell Johnson. He takes great care of me and my car. When I go for service, I always like to work with Mikell Johnson. He takes great care of me and my car. More

by rachel.zanjanicarvallo Verified Customer Verified Customer

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Management did great job handling any concern that I had. They spent a lot of time with me until I felt comfortable and confident that I was in good hands bringing my vehicles to them for service. I will con They spent a lot of time with me until I felt comfortable and confident that I was in good hands bringing my vehicles to them for service. I will continue to be a customer. I did not leave a review after my last service visit, but want to mention that I had a great experience working with Hunter. He gave me solid advice on my 1998 Tacoma that needed a long list of work, some of which was pretty unusual compared to typical service. This was no problem and I felt confident I came to right place. More

by Jordan.tuck Verified Customer Verified Customer

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I have purchased several cars from this dealership. I service all of my vehicles there. Lately I feel the service has declined. You try to oversell, offer me things I don't need, and get snarky when I I service all of my vehicles there. Lately I feel the service has declined. You try to oversell, offer me things I don't need, and get snarky when I don't buy them. Mark told me I needed $2000 worth of service when I said no he looked through all of the recommendations, deleted half of them and then said I only needed $1000 worth of service. This is extremely shady to me and makes me lose trust in your dealership. It's unfortunate. More

by juls917 Verified Customer Verified Customer

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