Tom Reilly
Tom Reilly at Santa Cruz Toyota

Tom Reilly

Sales Manager

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.6
16 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

4.6

16 Reviews

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16 Reviews of Tom Reilly

June 21, 2026

Dealership Rating
Employee Rating

Honest good people at Toyota SC! Thanks for a great experience! Fetty was great and responsive. More

by kelhemp22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2026

Santa Cruz Toyota responded

It’s great to hear our Toyota staff were honest and responsive. Congratulations on your new RAV4. We look forward to assisting you again in the future.

June 07, 2026

Dealership Rating
Employee Rating

I am a person of my word and would expect the same when making such a large purchase. More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2026

Santa Cruz Toyota responded

Please know here at Santa Cruz Toyota, we aim to provide a 5-star experience to every customer, and we are sorry if you left feeling otherwise. Please get in touch with me if you would like to discuss this further and address any issues. - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 02, 2026

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Employee Rating

First tim going to the service dept. Mark was straightforward with me and let me know what to expect. Thanks, Mark. More

by kevinpaulse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Santa Cruz Toyota responded

We appreciate your first visit to our service department and we’re glad Mark provided clear expectations for your Toyota Tacoma. It’s great to know our straightforward approach helped make the process smooth. We look forward to assisting you again.

April 15, 2026

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Employee Rating

Don’t know Pablo William helped me and was impeccable Knowledgeable Interesting Intelligent Personable Awesome More

by cypresscape
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Schultz , William

Apr 15, 2026

Santa Cruz Toyota responded

It’s great to hear our team provided exceptional, knowledgeable, and personable service on your Toyota Camry. We’re grateful for your five-star rating. We look forward to assisting you again.

April 07, 2026

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Employee Rating

This was the most satisfying car purchase I've had in 52 years - no high pressure sales, clear and concise communication (almost entirely over text messages!) and a focus on finding the right car not just c More

by toyota17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2026

Santa Cruz Toyota responded

What a milestone 52-year car buying journey to end on such a positive note! We’re pleased that clear text communication and a no pressure approach helped you find your Toyota Tacoma Hybrid. Thank you for trusting us and we look forward to helping again with Chris on your next Toyota purchase.

November 20, 2025

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Employee Rating

Everyone is very kind, knowledgeable, works with you to get you the best deal and I will go back again some day. More

by barbara_dipuma
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2025

Santa Cruz Toyota responded

Thank you so much for the great review! Our team wishes you many happy and safe miles with your new vehicle. We're here for any future needs and hope to see you again!

November 17, 2025

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Employee Rating

Great dealership! Friendly, fair and worked with us to find the right vehicle for our needs. More

by gary_d_marsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hurley, Chuck Deegan

Nov 18, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

October 21, 2025

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Employee Rating

I’ve been impressed with the patience, honesty and professionalism at SCT. John Said, successful upheld my previous experiences. More

by L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2025

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Working with you was a pleasure, and we wish you many happy miles in your new vehicle. Come back to see us!

October 17, 2025

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Employee Rating

True to their claim as Santa Cruz Community Toyota dealer. Everyone I spoke to or dealt with went out of their way to make buying a certified Toyota for the first time an easy process. They were deter More

by Ella B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding rating, Ella! Our team enjoyed having you here, and we look forward to your next visit.

October 07, 2025

Dealership Rating
Employee Rating

Smooth sales experience. Able was great. Manager from Chips tv show deserves a huge raise More

by anguskle
Recommend Dealer
Yes

Other Employees Tagged: Nathan Casillas, Pablo Garcia

Oct 08, 2025

Santa Cruz Toyota responded

Thank you so much for the great review and your business. Our team hopes to see you again.

1

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