Mark Matuszewski
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski | Page 6

Service Advisor

Mercedes-Benz of St. Charles

225 N. Randall Road
St. Charles, IL 60174

4.9
86 Reviews
4.9

86 Reviews

Write a Review

86 Reviews of Mark Matuszewski

July 03, 2018

Dealership Rating
Employee Rating

Pick up and loaner for routine service Courteous at all times. Pick up of my vehicle made at a convenient time. A loaner left for my use. Perfect experience in every way.! More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron, Tony

Jul 09, 2018

Mercedes-Benz of St. Charles responded

Thanks for sharing your experience, Andy! We are here to accommodate your needs!

June 21, 2018

Dealership Rating
Employee Rating

Generous service received. Had a problem with my Air Conditioner, and was just out of warranty, but they covered the service. I am again driving in cool comfort and luxury agai More

by buster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Smith, Dean Pontrelli

Jun 22, 2018

Mercedes-Benz of St. Charles responded

Glad we were able to help with the warranty! Thanks for sharing and for being our customer!

June 14, 2018

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Employee Rating

Always pleased with service Mark is always professional, Listens to my questions and gives good advice. I am glad I have a Sprinter service center close to me. I have called More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2018

Mercedes-Benz of St. Charles responded

We are hear to help! Thanks for sharing, Happy Camper!

April 13, 2018

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Employee Rating

Sprinter Sevice I have had the best service on my Sprinter at St Charles Mercedes. I’ve visited other locations when I travel, but none have matched the customer serv More

by Maal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2018

Mercedes-Benz of St. Charles responded

Thanks for the great review! We look forward to seeing you next time!!!

March 09, 2018

Dealership Rating
Employee Rating

oil change the service department was very helpful . they were very kind to my needs. there is only one thing wrong with my sprinter and I hope someone from Merc More

by mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2018

Mercedes-Benz of St. Charles responded

I will have Mark look in to this for you and get back to you. Thanks for sharing, Mickey!

March 01, 2018

Dealership Rating
Employee Rating

Thank you Mark I brought our Mercedes/Winnebago van in for its first annual service. Mark took care of everything and had me out in less than an hour. Thank you al More

by Steel303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2018

Mercedes-Benz of St. Charles responded

Thank you for being our customer, John and Janis!!!

January 19, 2018

Dealership Rating
Employee Rating

Trusted Advisor I have been buying cars from Craig for 20 years. This is my third Mercedes from him and the dealership. What a phenomenal team he has built! From fina More

by Careylew18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gene Woods, Craig Falkenthal, Dean Pontrelli , Steve Heinking

Jan 26, 2018

Mercedes-Benz of St. Charles responded

Thanks for being a part of the Mercedes-Benz family and for sharing your thoughts, Carey! Happy driving!

August 31, 2017

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Employee Rating

they have a wonderful dealership and every one is very nice! I purchased the car from a different dealership only cause I used true car and this time St Charles dealership was not list and the dealership I purch More

by bb4joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2017

Mercedes-Benz of St. Charles responded

Glad we could help. Thanks for sharing!

August 01, 2017

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Employee Rating

Great service, fast and very friendly people They were sharp on time and no major hassle. Mark did a great job by keeping me posted on the status of my vehicle. Great service More

by Mauro P Trevisani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2017

Mercedes-Benz of St. Charles responded

Thanks for sharing, Mauro!

July 05, 2017

Dealership Rating
Employee Rating

professional service very professional service team! I love Mark's comunication! They worked hard to turn our truck around in the shortest time possible! I would highly More

by Brad Vanderheyden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2017

Mercedes-Benz of St. Charles responded

We are pleased Mark got you done quickly, Brad. Thanks for being our customer and sharing your experience!

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