Mark Matuszewski
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski | Page 6

Service Advisor

Mercedes-Benz of St. Charles

225 N. Randall Road
St. Charles, IL 60174

5.0
101 Reviews
5.0

101 Reviews

Write a Review

101 Reviews of Mark Matuszewski

April 24, 2020

Dealership Rating
Employee Rating

Service was fast, professional and complete. Service team practiced social distancing making my visit more comfortable. Mark kept in communication, keeping me More

by garth.wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2020

Mercedes-Benz of St. Charles responded

We are happy to assist with your auto needs during this unchartered time. Thanks for sharing, we appreciate your support!

March 22, 2020

Dealership Rating
Employee Rating

Always excellent service Very good service. The work is always done quickly and well and it's a nice place to wait for the service to complete. Very good job. More

by mph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2020

Mercedes-Benz of St. Charles responded

Thanks for the great review. We appreciate your support!

January 18, 2020

Dealership Rating
Employee Rating

Great service Dept. Quick and accommodating! Mark in service is always friendly quick and helpful! They are on top of things like recalls and future service needs! More

by ehaneberg
Recommend Dealer
Yes
Jan 20, 2020

Mercedes-Benz of St. Charles responded

Thanks for sharing your thoughts on working with us! We appreciate the support!

December 20, 2019

Dealership Rating
Employee Rating

All good Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julianne Salomon

Dec 26, 2019

Mercedes-Benz of St. Charles responded

Thanks again for servicing with us, Jim! We apologize you were not completely happy with the service performed. We follow Mercedes-Benz recommendations for model, year, age and mileage.

November 14, 2019

Dealership Rating
Employee Rating

They always take care of all my automotive needs anytime my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great More

by David Hochberg
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Nov 14, 2019

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our customer and look forward to assisting you with your auto needs for many years to come!

November 06, 2019

Dealership Rating
Employee Rating

The dealership is only as good as the people in it, if you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectat More

by Michael
Recommend Dealer
Yes

Other Employees Tagged: Ron Neal

Nov 06, 2019

Mercedes-Benz of St. Charles responded

Thank you for being our customer and for sharing your thoughts, Michael! We will continue to do our best in assisting you with all your auto needs.

September 21, 2019

Dealership Rating

Professional and productive as always. I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recomm More

by Steichen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our customer! Thanks for sharing!

September 16, 2019

Dealership Rating
Employee Rating

Class C sprinter service When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all d More

by slh66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2019

Mercedes-Benz of St. Charles responded

We are happy to have you as our customer! Thanks for the 5 star review!

March 30, 2019

Dealership Rating
Employee Rating

Great service and friendly peole They are always on time, return your car clean and neat, the service is great and lovely and friendly people. Mark Matuszewski does an extra mile all More

by Mauro P Trevisani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2019

Mercedes-Benz of St. Charles responded

Thanks for being our customer, Mauro!

March 15, 2019

Dealership Rating
Employee Rating

Check engine light came on Everyone is very customer focused. I am consistently impressed with quality interactions! They always take great care of me and my car. Great experien More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Mar 19, 2019

Mercedes-Benz of St. Charles responded

Thanks for sharing your thoughts and for being our customer, Suzy!

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