Mark Matuszewski
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski | Page 6

Service Advisor

Mercedes-Benz of St. Charles

225 N. Randall Road
St. Charles, IL 60174

4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Mark Matuszewski

January 18, 2020

Dealership Rating
Employee Rating

Great service Dept. Quick and accommodating! Mark in service is always friendly quick and helpful! They are on top of things like recalls and future service needs! More

by ehaneberg
Recommend Dealer
Yes
Jan 20, 2020

Mercedes-Benz of St. Charles responded

Thanks for sharing your thoughts on working with us! We appreciate the support!

December 20, 2019

Dealership Rating
Employee Rating

All good Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julianne Salomon

Dec 26, 2019

Mercedes-Benz of St. Charles responded

Thanks again for servicing with us, Jim! We apologize you were not completely happy with the service performed. We follow Mercedes-Benz recommendations for model, year, age and mileage.

November 14, 2019

Dealership Rating
Employee Rating

They always take care of all my automotive needs anytime my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great More

by David Hochberg
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Nov 14, 2019

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our customer and look forward to assisting you with your auto needs for many years to come!

November 06, 2019

Dealership Rating
Employee Rating

The dealership is only as good as the people in it, if you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectat More

by Michael
Recommend Dealer
Yes

Other Employees Tagged: Ron Neal

Nov 06, 2019

Mercedes-Benz of St. Charles responded

Thank you for being our customer and for sharing your thoughts, Michael! We will continue to do our best in assisting you with all your auto needs.

September 21, 2019

Dealership Rating

Professional and productive as always. I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recomm More

by Steichen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our customer! Thanks for sharing!

September 16, 2019

Dealership Rating
Employee Rating

Class C sprinter service When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all d More

by slh66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2019

Mercedes-Benz of St. Charles responded

We are happy to have you as our customer! Thanks for the 5 star review!

March 30, 2019

Dealership Rating
Employee Rating

Great service and friendly peole They are always on time, return your car clean and neat, the service is great and lovely and friendly people. Mark Matuszewski does an extra mile all More

by Mauro P Trevisani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2019

Mercedes-Benz of St. Charles responded

Thanks for being our customer, Mauro!

March 15, 2019

Dealership Rating
Employee Rating

Check engine light came on Everyone is very customer focused. I am consistently impressed with quality interactions! They always take great care of me and my car. Great experien More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Mar 19, 2019

Mercedes-Benz of St. Charles responded

Thanks for sharing your thoughts and for being our customer, Suzy!

March 06, 2019

Dealership Rating
Employee Rating

Sprinter oil change Awesome job and no delays . Mark is great. The work was done professionally . It is hard to find a dealership that works on our navion rv. More

by Gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2019

Mercedes-Benz of St. Charles responded

Glad we are able to help! Thanks for sharing!

January 26, 2019

Dealership Rating
Employee Rating

The best! St. Charles Mercedes service center is the best out there! The greatest people who provide personalized, caring professional service in a fabulous en More

by Str888oop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli , Craig Falkenthal, Julianne Salomon, Dave and all the other people o. Service sept.

Jan 29, 2019

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our loyal customer! Thanks for sharing!

...
6
...

Dealership Inventory (180 Vehicles)

used 2023 Hyundai Palisade car, priced at $35,912
2023 Hyundai Palisade
used
Hyper White exterior
Automatic
All-wheel Drive
used 2025 INFINITI QX80 car, priced at $78,904
2025 INFINITI QX80
used
Radiant White/Black Obsidian exterior
Automanual
All-wheel Drive
used 2022 Land Rover Range Rover Sport car, priced at $48,412
2022 Land Rover Range Rover Sport
used
Gray exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz Sprinter 2500 car, priced at $45,412
2024 Mercedes-Benz Sprinter 2500
used
White exterior
Automanual
Rear-wheel Drive
used 2021 Mercedes-Benz AMG G 63 car, priced at $165,412
2021 Mercedes-Benz AMG G 63
used
Black exterior
Automanual
All-wheel Drive
used 2026 Mercedes-Benz GLE 350 car, priced at $68,404
2026 Mercedes-Benz GLE 350
used
Black exterior
Automanual
All-wheel Drive