Mark Matuszewski | Page 7
Service Advisor
Mercedes-Benz of St. Charles
225 N. Randall Road
St. Charles, IL 60174
86 Reviews
Write a Review86 Reviews of Mark Matuszewski
June 16, 2017
Responsive, Profession, and Timely Mark was highly responsive to my call for to set up a service appointment. Upon arrival and throughout the service process Mark was professional, cour Mark was highly responsive to my call for to set up a service appointment. Upon arrival and throughout the service process Mark was professional, courteous, prompt, friendly, and accommodated all of my service requests. The car was delivered when promised...and super clean! Excellent job Mark, thank you!! More
April 19, 2017
Switch out tires and year maintenance The whole crew in the service department is top notch. Mark is incredible, I always feel comfortable leaving my truck in his hands. I actually look fo The whole crew in the service department is top notch. Mark is incredible, I always feel comfortable leaving my truck in his hands. I actually look forward to visiting the service department. Thank you st. Charles MB More
April 15, 2017
The best I have owned a number of used cars over the past few years. Every time I bring a car in for service I am treated as if I brought in the most expensive I have owned a number of used cars over the past few years. Every time I bring a car in for service I am treated as if I brought in the most expensive car and am the most important person to bring a car in. I can't say enough as to how well I am treated and how well my cars have been taken care of. Other places may (or may not) be cheaper for service, but I would never take my car anywhere else. Jack and Mark have taken care of my cars as if they were theirs. More
Other Employees Tagged: Jack - my "personal" mechanic
December 22, 2016
Fast service These guys are the best - excellent waiting area - clean rest rooms - always a very good experience - too bad when arriving from the south that there These guys are the best - excellent waiting area - clean rest rooms - always a very good experience - too bad when arriving from the south that there is no left turn unto the dealership. You must go to the next light and make a U turn More
November 03, 2016
Best of Class_Sales, Service, & Finance! From the time that I purchased my Mercedes six years ago to the present day, Mercedes-Benz of St. Charles Il has created an altogether new and refresh From the time that I purchased my Mercedes six years ago to the present day, Mercedes-Benz of St. Charles Il has created an altogether new and refreshing experience from Sales (Craig Falkenthal) to Service (Mark Matuszewski) to Finance (Gene Woods). Mark Matuszewski knows my car better than I do and he makes sure that it is always fully serviced. I look forward to getting my car washed and cleaned, just so say hello to my friends at Mercedes-Benz of St. Charles. Thank you for all that you do! Patricia Klein More
Other Employees Tagged: Gene Woods, Craig Falkenthal
October 15, 2016
Oil Change Very helpful and friendly staff. They took care of everything needed and I even noticed an extra service taken care of when I returned home. Thanks Very helpful and friendly staff. They took care of everything needed and I even noticed an extra service taken care of when I returned home. Thanks guys! More
July 09, 2016
In for service Quick and courteous, knowledgable,a pleasant experience,Mark Matuszewski seemed to be very knowledgable in regards to model of vehicle I had service.O Quick and courteous, knowledgable,a pleasant experience,Mark Matuszewski seemed to be very knowledgable in regards to model of vehicle I had service.Over all pleased with the service. More
July 05, 2016
Excellent I would have to say that my experience, albeit for service repairs on my car, was exceptional. The service, the environment, the whole package. Not so I would have to say that my experience, albeit for service repairs on my car, was exceptional. The service, the environment, the whole package. Not sonething generally said about repairs at a car dealer. More
Other Employees Tagged: Dean Pontrelli , Steve Heinking
June 30, 2016
What more can you ask for! I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. In fact I purchased the entire service team lunch to thank them for their relentless efforts to make me comfortable. I can not stress enough on how easy it is to work with a great team both Steve Heinking service manager is a gem and Mark Matuszewski wow what can I say he makes me feel as though we have been friends for ever. Mercedes Benz has two gems in both Steve and Mark. Keep up the great job team!! More
Other Employees Tagged: Steve Heinking, A gentleman who works the receiving when bringing in your vehicle he is excellent as well to work with.
June 30, 2016
I couldn't be more satisfied Mark Matuszewski was fantastic. Positive, energetic, professional. Mercedes Benz of Chicago does a really nice job of ensuring customers are happy. Mark Matuszewski was fantastic. Positive, energetic, professional. Mercedes Benz of Chicago does a really nice job of ensuring customers are happy. I was totally satisfied. More