
Mark Matuszewski | Page 8
Service Advisor
Mercedes-Benz of St. Charles
225 N. Randall Road
St. Charles, IL 60174
91 Reviews
Write a Review91 Reviews of Mark Matuszewski
October 15, 2016
Oil Change Very helpful and friendly staff. They took care of everything needed and I even noticed an extra service taken care of when I returned home. Thanks Very helpful and friendly staff. They took care of everything needed and I even noticed an extra service taken care of when I returned home. Thanks guys! More
July 09, 2016
In for service Quick and courteous, knowledgable,a pleasant experience,Mark Matuszewski seemed to be very knowledgable in regards to model of vehicle I had service.O Quick and courteous, knowledgable,a pleasant experience,Mark Matuszewski seemed to be very knowledgable in regards to model of vehicle I had service.Over all pleased with the service. More
July 05, 2016
Excellent I would have to say that my experience, albeit for service repairs on my car, was exceptional. The service, the environment, the whole package. Not so I would have to say that my experience, albeit for service repairs on my car, was exceptional. The service, the environment, the whole package. Not sonething generally said about repairs at a car dealer. More
Other Employees Tagged: Dean Pontrelli , Steve Heinking
June 30, 2016
I couldn't be more satisfied Mark Matuszewski was fantastic. Positive, energetic, professional. Mercedes Benz of Chicago does a really nice job of ensuring customers are happy. Mark Matuszewski was fantastic. Positive, energetic, professional. Mercedes Benz of Chicago does a really nice job of ensuring customers are happy. I was totally satisfied. More
June 30, 2016
What more can you ask for! I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. I have purchased 4 vehicles from Saint Charles Mercedes Benz. The customer service is second to none, I have built a great relationship with the team. In fact I purchased the entire service team lunch to thank them for their relentless efforts to make me comfortable. I can not stress enough on how easy it is to work with a great team both Steve Heinking service manager is a gem and Mark Matuszewski wow what can I say he makes me feel as though we have been friends for ever. Mercedes Benz has two gems in both Steve and Mark. Keep up the great job team!! More
Other Employees Tagged: Steve Heinking, A gentleman who works the receiving when bringing in your vehicle he is excellent as well to work with.
June 21, 2016
40000 mile maintenance I received outstanding maintenance support scheduling the appointment, dropping off the vehicle, status updates, and notification that the vehicle was I received outstanding maintenance support scheduling the appointment, dropping off the vehicle, status updates, and notification that the vehicle was ready for pickup. When I dropped off the vehicle, service went over the standard maintenance items, the additional items I wanted checked and reviewed other potential maintenance items (all of which were determined not to be due at the 40k level.) More
Other Employees Tagged: Dean Pontrelli , Carol Bucaro
May 26, 2016
Service B Normal Service B. Also did a great job cleaning my GL 350 for summer time. Mercedes Benz of St Charles does a very good job. Normal Service B. Also did a great job cleaning my GL 350 for summer time. Mercedes Benz of St Charles does a very good job. More
Other Employees Tagged: Rob Neal,
May 25, 2016
Top notch Great service team. As always Mark in service is a pleasure to deal with. The entire dealership is there for you, to do anything in there power to mak Great service team. As always Mark in service is a pleasure to deal with. The entire dealership is there for you, to do anything in there power to make you happy More
October 14, 2015
Quick, efficient, friendly and helpful service! Mark and the service staff were friendly and helpful, the service performed was thorough, and the loaner car was a great help. Very good experience. Mark and the service staff were friendly and helpful, the service performed was thorough, and the loaner car was a great help. Very good experience. More
August 04, 2015
In and out repair Mark was a great help getting my vehicle fixed fast. Car looked better than ever with a great wash. Thanks again for all the good work. Jayson Mark was a great help getting my vehicle fixed fast. Car looked better than ever with a great wash. Thanks again for all the good work. Jayson More




