Mark Mauricio | Page 12

You are greeted with a smile and how can I help you. Everyone was awesome. Everyone was awesome. More

by Verna16 Verified Customer Verified Customer

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Mark Mauricio was a huge help in my entire car buying process. anything I needed or asked for he went out his way to get it done and was helpful at all times. Kept a great attitude and never let up. I wa process. anything I needed or asked for he went out his way to get it done and was helpful at all times. Kept a great attitude and never let up. I was approved, taken care of and all went great. More

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Mark Mauricio was knowledgeable and provided great customer service and communication! Highly recommend! Great car buying experience and I love my new XT4 customer service and communication! Highly recommend! Great car buying experience and I love my new XT4 More

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Mark was very accommodating to me. I was trying to work from a regular chair. He took time out of his day and found me a table with electricity. This is where I could work while my car I was trying to work from a regular chair. He took time out of his day and found me a table with electricity. This is where I could work while my car was being service. More

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Very professional and an outstanding car salesman! Always strive to give the better deal! Outstanding Always strive to give the better deal! Outstanding More

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Fantastic service with personal care and support for our goals and plans. Mark was the most polite and helpful that we really appreciated. goals and plans. Mark was the most polite and helpful that we really appreciated. More

by janie.dostal Verified Customer Verified Customer

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Very great customer service keep up the good work, very glad I chose Cadillac Thanks Mauricio for your patience glad I chose Cadillac Thanks Mauricio for your patience More

by espinosavero3109 Verified Customer Verified Customer

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A+ service and help getting us into our new vehicle. Patient and pleasant experience. Thanks again Patient and pleasant experience. Thanks again More

by mwhite8866 Verified Customer Verified Customer

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I had a great experience working with Mark. He was very responsive during the whole process. He was very responsive during the whole process. More

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Big Star Cadillac and Mark Mauricio have gone above and beyond by assisting me with two car purchases within two months. Kelly, in the Finance Department, went over every detail before I signed any documen beyond by assisting me with two car purchases within two months. Kelly, in the Finance Department, went over every detail before I signed any documents. I had several issues with the second vehicle after taking possession. I spoke with Mr. Mauricio, who kept me informed as he arranged for a loaner vehicle to be brought to my place of employment. My car was taken to the service department, and all issues were addressed. Mr. Mauricio texted me with updates and kept me in the loop. He also located the second remote and attached it to the first remote. He arranged for my car to be delivered back to me upon completion of the service requests. I would highly recommend Big Star Cadillac, Mr. Mauricio, and all the fine folks at the dealership to anyone interested in purchasing and/or servicing a vehicle. Thank you, Mark Mauricio, for going above and beyond your sales position to assist me. More

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