Mark Miller | Page 35

Left with safety concerns & uneasiness in trusting dealers. I am thankful to have found a great second hand car but was overall disappointed with the follow up and found myself taken at several turns. With blan I am thankful to have found a great second hand car but was overall disappointed with the follow up and found myself taken at several turns. With blanket statements like, "It will be fixed," or "it will be taken care of," I quickly saw that this dealership was no different than the next. If things were not in concrete writing, they did not honor their word. They also did not follow up with emails to confirm what was agreed upon. I had to chase after them for follow up and was passed from person to person. After supposedly passing inspection at the dealership we were sold a car that's driver door does not lock properly. A quick and simple fix from what I understand. It was most likely an honest mistake, one any one could have easily have overlooked, unfortunately when brought to Peter's attention, he boldly and unsympathetically told me the car was in perfect working order when driven off the lot. He couldn't have known that personally, but he choose not take responsibility or do what was right by us. The mechanics tried to help us but were shot down by the sales managers. On the day of purchase Mark was helpful and for that I am thankful, unfortunately he did not have it in writing what he promised he would get fixed and for that we lost out and had to pay out of pocket for repairs he insisted were simple and covered. I found the communication lacking at this facility, as promises were being made and told would be fulfilled by others and then they were not communicated to. We were even hung up on by Ricardo, because he was upset about the poor communication with his team. I believe that all customers should be treated the same, but I believe that we were treated differently and not honored well. I really wanted to believe they wanted to do us right, but learned the hard way kindness and honor don't make money and that is what is prioritized here. More

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my experience was incredible! Tyler is incredible, David is awesome, their entire team is outstanding! I would recommend anyone of my family members or friends to these kind hearted and fair people. Truly a is awesome, their entire team is outstanding! I would recommend anyone of my family members or friends to these kind hearted and fair people. Truly a different experience than I’ve ever had before, in the best way possible. More

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Very professional and willing to work with 1st time buyers. Will buy from again! A Friend recommended this dealership and the employees exceeded my expectations! buyers. Will buy from again! A Friend recommended this dealership and the employees exceeded my expectations! More

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Best experience bar non! Frome the salesman Ricardo, to the sales managers Peter and Mark, the experience was quick and painless. I knew the preowned vehicle I wanted, they got the price down to what I ne the sales managers Peter and Mark, the experience was quick and painless. I knew the preowned vehicle I wanted, they got the price down to what I needed, and 1 hr. Later we are out the door with a great vehicle! Thank you all at Scottsdale B&B More

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My salesperson Jose Bello was low pressure, totally accommodating and easy to work with throughout the entire process. I'm glad to recommend him to anyone. Dealership itself is very low pressure and th accommodating and easy to work with throughout the entire process. I'm glad to recommend him to anyone. Dealership itself is very low pressure and they seem to genuinely enjoy their work. More

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Our Salesman Jesus was very patient and did not push us in any way. We were able to make our choice on our time. Your Sales Manager Mark was also helpful in meeting our needs to make sure we were happy wi in any way. We were able to make our choice on our time. Your Sales Manager Mark was also helpful in meeting our needs to make sure we were happy with our purchase. Excellent customer satisfaction and highly recommend this Dealership! More

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Amazing Service Chris Williams was amazing. He very professional and truly knew what was need. He took great care of me and my vehicle. Fast friendly Service. Chris Williams was amazing. He very professional and truly knew what was need. He took great care of me and my vehicle. Fast friendly Service. More

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Superior customer service If you are looking for a great vehicle look no more. Certified Benz&Beemer will take care of all your needs and make your buying experience unforgetta If you are looking for a great vehicle look no more. Certified Benz&Beemer will take care of all your needs and make your buying experience unforgettable. It was my first time buying a car over the phone without ever seeing the car in person, as a matter of fact there was no pictures of it on the side as the car was one of the new arrivals. I was a bit skeptical about buying a car over the phone, but decided to give it a try. Alexander and Mark were a pleasure to work with. They made sure the car was inspected and everything was up to a high standards. When my car arrived everything was as they said it would be. Thanks for all your help guys. The dealership lives up to its reputation. More

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Jesus, Mark and Paul made my entire buying process easy and hassle free. No games, no tricks just a great overall experience for me and my family. Dealership inventory is amazing, showroom is clean and t and hassle free. No games, no tricks just a great overall experience for me and my family. Dealership inventory is amazing, showroom is clean and the people are all friendly, personable and take pride in their work. Amazing experience, I would very highly recommend CB&B. More

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Excellent, no pressure experience. John was straight up, explained everything clearly and made the process easy. Ricky, in Finance, had everything prepared quickly, and I was out of there in no time. explained everything clearly and made the process easy. Ricky, in Finance, had everything prepared quickly, and I was out of there in no time. More

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