Mark Preston
Mark Preston at INFINITI of Gwinnett

Mark Preston | Page 45

Sales & Leasing Consultant

INFINITI of Gwinnett

3090 Satellite Blvd
Duluth, GA 30096

Contact Me
5.0
586 Reviews

To all potential and current Infiniti customers, I'd like to introduce myself to you as a highly energetic asset to the Infinit of Gwinnett dealership! I'm a retired service member that served 22 yrs of active duty service in our beloved US Army Infantry and immediately after deployed to Baghdad to work alongside our Ambassador at the New Embassy Compound in Iraq. In addition, 9 years of high level security contracting throughout the US! Originally from upstate New York (Syracuse area) but here to provide service and be the best that I can be. I'll end this short bio with my hobbies for all who love a particular discipline. Mine happens to be boxing, boxing and oh yes...more boxing!!! Please come by and ask for me! With our team I'll assure you that you will receive the greatest customer service that you could possibly imagine and 100% of my undivided attention to YOU as the customer. You will not be disappointed and I hope to hear from you all soon.

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

5.0

586 Reviews

Write a Review

586 Reviews of Mark Preston

December 20, 2019

Dealership Rating
Employee Rating

Great experience! 95% of our deal was done via phone/email. Highly recommend Mark as he made the experience easy, fast & efficient. I know he will take care of me regardless if it’s sales or servi More

by jrfelice
Recommend Dealer
Yes
Jan 06, 2020

INFINITI of Gwinnett responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

December 19, 2019

Dealership Rating
Employee Rating

"I was there on 12/18/2019 to purchase a new 2020 QX50. " I was there on 12/18/2019 to purchase a new 2020 QX50. I realized that instead of them selling a car to me I have to sell my self to them as a legi More

by Nizar Nooruddin
Recommend Dealer
No

Other Employees Tagged: Dragan Cvorovic

Dec 19, 2019

INFINITI of Gwinnett responded

Thank you for opportunity to earn your business. We provided customer with extensive demo of the vehicle and test drive. Customer was presented with buyers order for purchase price. Customer told us they have their own financing preapproved. We are not a financial institution and in order to provide customer with accurate interest rate, we have to submit their information to the bank. Thank you for your understanding

Dec 23, 2019

INFINITI of Gwinnett responded

Mr. Nooruddin, The policy that you have requested to see in writing has been a long-lasting verbal policy since I became Executive General Manager of INFINITI of Gwinnett over 15 years ago. In fact, it is also a verbal policy (that I established at the same time) that a personal check taken for the full payment of a vehicle must be accompanied by a credit application to establishment viability to accept that check. Having “Pre Approval” from a lender and then asking INFINITI of Gwinnett to see if our lender (which included your pre-approval lender) could possibly provide you with a lower interest rate requires us to provide a signed application for submission prior to INFINITI of Gwinnett being able to quote that rate. We apologize for any misunderstanding. Our team was following the proper finance guidelines. Respectfully, Steve K. Kendrick Executive General Manager INFINITI of Gwinnett

Dec 19, 2019

Nizar Nooruddin responded

It wasn’t about financing or interest rates. I know the rates and I didn’t wanted to finance with you then why you need my social security. I was told by your salesperson that it is your company policy to verify a customer even before making a deal. I would like to see your company policy in writing.

Dec 23, 2019

Nizar Nooruddin responded

Thank you for your reply. If this is a verbal policy then I would suggest you to either stop using it or put it in writing so no one can misinterpret just the way it was done when I was there. Now about the financing rates of the car since you have been working there for 15 years then you should know that no one will ask for financing until the final price is negotiated and buyer agreeing in buying a car from you regardless of financing or paying it upfront. I didn’t mind giving my personal information if I had shook hands on the final price of the car but in order to negotiate you do not need to have credit application. No other dealership of Infiniti that I visited practicing that verbal policy what you’re dealership is practicing. I doesn’t make sense to have a credit application for even on negotiation of price. It means that you will not even talk to people about a car who walks in your dealership and doesn’t fill an application. Wow!!

December 18, 2019

Dealership Rating
Employee Rating

Very Efficient Mark and his team made my experience easy and fast! This team gave me options and walked me through everything so I understood the deal. More

by YOLANDA4426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jana Tahirovic , Goran Cisic

Jan 06, 2020

INFINITI of Gwinnett responded

Thank you so much for your review and recommendation. We are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

December 17, 2019

Dealership Rating

Great service by a great sale consultant, Mr. Mark Preston. I was in and out in under 3 hours. I’m very satisfied with my purchase. Will definitely recommend to my family and friends. More

by Mafmaf22002
Recommend Dealer
Yes

Other Employees Tagged: Goran Cisic

Jan 06, 2020

INFINITI of Gwinnett responded

On behalf of all of us at INFINITI of Gwinnett, thank you for a beautiful review! We are thrilled that you enjoyed your experience at our dealership. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you from the INFINITI of Gwinnett Team!

December 12, 2019

Dealership Rating
Employee Rating

Great experience, highly recommend! My husband and I worked with Mark to purchase our Q50 and we couldn't have asked for a more positive experience. Mark was knowledgeable, friendly and More

by MichelleZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2020

INFINITI of Gwinnett responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

December 12, 2019

Dealership Rating
Employee Rating

Mark was amazing! He was patient and didn’t force me to buy a car I didn’t want and he took the time to explain all the details of my new purchase thoroughly. He even stayed a little after closing to help More

by ctaylor2105
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Mendoza

Jan 06, 2020

INFINITI of Gwinnett responded

On behalf of all of us at INFINITI of Gwinnett, thank you for a beautiful review! We are thrilled that you enjoyed your experience at our dealership. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you from the INFINITI of Gwinnett Team!

December 08, 2019

Dealership Rating
Employee Rating

We had the pleasure of working with Mark Preston to find the perfect vehicle. He provided top notch communication as we went back and forth on our decision. He was patient as we took our time making our d More

by Zac
Recommend Dealer
Yes

Other Employees Tagged: Goran Cisic

Jan 06, 2020

INFINITI of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We are honored to have your recommendation! We hope to see you again for all of your INFINITI needs.

December 03, 2019

Dealership Rating
Employee Rating

It was awesome and Mark was amazing! The process went by very smoothly and everyone was very nice and worked with me. I had a great experience. More

by erial.alexis.person
Recommend Dealer
Yes
Jan 06, 2020

INFINITI of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We hope you are enjoying your new car. Please come back to see us for all of your vehicle needs.

November 27, 2019

Dealership Rating
Employee Rating

Mark was extremely professional and ensured that I get the right Vehicle based on my needs at the right price. He made the entire leasing process a breeze and I walked out of the dealership as a happy cus More

by Suraj.58243
Recommend Dealer
Yes

Other Employees Tagged: Sam Ghazal

Jan 06, 2020

INFINITI of Gwinnett responded

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at INFINITI of Gwinnett. We hope to see you again for all of your INFINITI needs.

November 27, 2019

Dealership Rating
Employee Rating

Overall Great Experience! My wife and I had a great experience with the dealership and found a great vehicle within our budget. Mark Preston was a pleasure to deal with and ver More

by Pleased Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Ghazal

Jan 06, 2020

INFINITI of Gwinnett responded

Thank you so much for your review and recommendation. We are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

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