Mark Preston | Page 52

Wonderful Sales Experience First of all, thanks to Mark Preston for making this car buying experience non stressful and easy. I was already nervous because I was buying a used First of all, thanks to Mark Preston for making this car buying experience non stressful and easy. I was already nervous because I was buying a used car and I live in another state, and I only saw the car on the Internet. I trusted Mark to provide me the details on the vehicle (down to the last scratch) and be completely honest because I couldn't see it for myself other than the pictures on the Internet. I didn't want to buy a one way ticket there and find out something was wrong with it. He told me he would look at it and inspect the car as if he was buying it for himself; well he did just that. Mark let me know every detail about the car and I appreciate him for that. He made me feel he was very trustworthy. So when I flew and came to actually buy the car, there weren't any surprises as I felt I knew everything about it. By the way...the car (Infiniti Q70L) was absolutely gorgeous. I called Mark quite often with questions and he always seemed happy to answer or get me answers. He really made this a great experience and I would definitely buy from Mark again. Thanks!!! More

Report | Print

Dealership integrity? Working with Mark Preston was great! Mark is an outstanding sales professional. My purchase was made from a long distance and Mark followed through on Working with Mark Preston was great! Mark is an outstanding sales professional. My purchase was made from a long distance and Mark followed through on everything he said he was going to do and always went the extra mile to make sure I had all my questions answered and taken care of. If You have a choice of selecting Your sales professional ask for Mark Preston and you will be well taken care of. As for the dealership I was not happy with their decisions in making sure my vehicle was ready for travel as I flew in and had planned on driving it 1,000 miles home. When I picked up the vehicle the key battery was very low in power I was not comfortable driving my car until that was resolved and had to spend the morning of my departure taking care of what was an $8.00 problem . Keep in mind when your key battery is low or dies you may not be able to open or start your car! I didn’t want to take the risk of driving 1,000 miles home to have the key not work during my travel and leave me the inability to start the car or open it on the road. The leadership knew of the problem but did not take car of it in advance of my arrival. The dealership chose to leave a small issue which could have had big impacts unresolved to save $8.00 to replace a battery. That choice on the part of leadership of this dealership left me questioning their integrity. As I said earlier Mark Preston is a great sales professional and great to work with as he followed through on everything he said he was going to do and always went the extra mile to make sure I had a great customer service experience. My disappointment is in the dealership’s decision to be penny wise ... and their choice in not making sure my car was in pristine travel readiness. More

Report | Print

Great experience Was very professional and assisted me with everything I needed. Great accommodations and work with my schedule to provide me great service. Any issues Was very professional and assisted me with everything I needed. Great accommodations and work with my schedule to provide me great service. Any issues I had was quickly resolved and convenient. More

Report | Print

Outstanding experience! He is very knowledgeable and courteous. He takes the time to work with you and show you different avenues of approach to get the car you experience! He is very knowledgeable and courteous. He takes the time to work with you and show you different avenues of approach to get the car you want. More

Report | Print

Mark Preston is the BEST salesman we've ever dealt with Infiniti of Gwinnett was a very nice, professional place, but what impressed my wife and I ever more was the level of professionalism and service that Infiniti of Gwinnett was a very nice, professional place, but what impressed my wife and I ever more was the level of professionalism and service that Mark Preston had. We were LUCKY enough to have Mark walk up and greet us when looking for a used GMC Yukon and we hit it off from there. I would recommend Mark to anyone looking for a refreshingly unconventional car salesman that will be honest with you and shoot you straight. I felt like I could be honest with Mark about where I needed to be payment wise and we went from there. More important than anything, Mark served our country in the military for 20+ years - THANK YOU FOR YOUR SERVICE! More

Report | Print

Great customer service! I started shopping for my QX60 Nov 2018. My sales rep Mark Preston was diligent in making sure I got the right deal. This is my 3rd Infiniti and each I started shopping for my QX60 Nov 2018. My sales rep Mark Preston was diligent in making sure I got the right deal. This is my 3rd Infiniti and each time my experience at Infiniti of Gwinnett has been awesome! More

by KG Verified Customer Verified Customer

Report | Print

Mark is the truth First of all I walked around when I first came looking for a car and three salesmen looked at me and said nothing. So then I run into Mark Preston an First of all I walked around when I first came looking for a car and three salesmen looked at me and said nothing. So then I run into Mark Preston and he’s been my guy since then. Not only does he know the product (and he’s not an Infiniti owner), but he very much understands the financing process. His quotes have been spot on and his service has been top notch. And I just found out he’s only been in sales for less than a year. He’s a very seasoned salesman, even though his on-paper experience might not say the same. More

Report | Print

Mark Preston was great! Mark was so helpful in helping us find the right car for us. We bought a beautiful Maserati from him! We loved the service we got from him! Mark was so helpful in helping us find the right car for us. We bought a beautiful Maserati from him! We loved the service we got from him! More

Report | Print

Excellent Customer Seevice From start to finish the purchase of my new vehicle was a very easy process and the salesperson was prepared and organized. I would highly recommend From start to finish the purchase of my new vehicle was a very easy process and the salesperson was prepared and organized. I would highly recommend this dealership to anyone. More

by meredith_burkett Verified Customer Verified Customer

Report | Print

Great Customer Service! Mr. Preston was diligent is getting me a deal I was happy with. He walked me through the entire process. The financing was quick and I was in and out. Mr. Preston was diligent is getting me a deal I was happy with. He walked me through the entire process. The financing was quick and I was in and out. I enjoyed working with Jana and Goran. This is my 3rd Infiniti and I will certainly be coming back in the future. More

Report | Print