Mark Preston | Page 52

Unusual policies I advised the sales person that I had my own financing. He advised me that it was the dealership's policy that I complete a credit application. This i I advised the sales person that I had my own financing. He advised me that it was the dealership's policy that I complete a credit application. This is not true! A credit application is never manditory to make a cash purchase. More

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Purchase a Infiniti QX50 It was a real pleasure working with Mark. Preston. He was up-front, helpful, excellent follow-up skills and without a doubt, made this process of buyi It was a real pleasure working with Mark. Preston. He was up-front, helpful, excellent follow-up skills and without a doubt, made this process of buying a car much easier. He seems to be dedicated to, not only his job but his customer. I only worked with Sam Ghazal for a short period of time, but he too was very helpful, efficient and made some good suggestions. No doubt, when I'm look for my next car, I'll return to Infiniti of Gwinnett and specifically ask for Mark Preston. More

by JERRY.HUSKEY44 Verified Customer Verified Customer

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Top Seller - Mark Preston I recently bought a Q50 from Infiniti of Gwinnett. I want to commend/recommend Mr. Mark Preston. He displayed superior customer service during my enti I recently bought a Q50 from Infiniti of Gwinnett. I want to commend/recommend Mr. Mark Preston. He displayed superior customer service during my entire car buying experience. It’s a pleasure to always speak with when I come in for service. Mark leads the way in red carpet treatment. He sacrifices his time so that each customer feels truly apart of the Infiniti family/brand. Also would like to note that I am Active Duty Army and Mark just recently retired - so we immediately connected. Everything I expect from a former Army Senior Noncommissioned Officer- "No One is More Professional Than I" SFC Alford More

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Wonderful Experience I had the pleasure of working with Mark Preston while shopping for a new car. Mark was very professional and was able to help me find that perfect car I had the pleasure of working with Mark Preston while shopping for a new car. Mark was very professional and was able to help me find that perfect car, with all the features I desired and more! I arrived a little late in the evening and the process went to near close however; Mark and Sam were both patient and professional. I was able to drive off with my new car the same day. I would definitely recommend this dealership as I received Topnotch service from beginning to end! More

by renchambe6 Verified Customer Verified Customer

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GREAT MARK Preston is and was amazing. He has great customer service. THIS DEALER is luck to have him as he is the best thing they have happening. MARK Preston is and was amazing. He has great customer service. THIS DEALER is luck to have him as he is the best thing they have happening. More

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Wonderful Sales Experience First of all, thanks to Mark Preston for making this car buying experience non stressful and easy. I was already nervous because I was buying a used First of all, thanks to Mark Preston for making this car buying experience non stressful and easy. I was already nervous because I was buying a used car and I live in another state, and I only saw the car on the Internet. I trusted Mark to provide me the details on the vehicle (down to the last scratch) and be completely honest because I couldn't see it for myself other than the pictures on the Internet. I didn't want to buy a one way ticket there and find out something was wrong with it. He told me he would look at it and inspect the car as if he was buying it for himself; well he did just that. Mark let me know every detail about the car and I appreciate him for that. He made me feel he was very trustworthy. So when I flew and came to actually buy the car, there weren't any surprises as I felt I knew everything about it. By the way...the car (Infiniti Q70L) was absolutely gorgeous. I called Mark quite often with questions and he always seemed happy to answer or get me answers. He really made this a great experience and I would definitely buy from Mark again. Thanks!!! More

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Dealership integrity? Working with Mark Preston was great! Mark is an outstanding sales professional. My purchase was made from a long distance and Mark followed through on Working with Mark Preston was great! Mark is an outstanding sales professional. My purchase was made from a long distance and Mark followed through on everything he said he was going to do and always went the extra mile to make sure I had all my questions answered and taken care of. If You have a choice of selecting Your sales professional ask for Mark Preston and you will be well taken care of. As for the dealership I was not happy with their decisions in making sure my vehicle was ready for travel as I flew in and had planned on driving it 1,000 miles home. When I picked up the vehicle the key battery was very low in power I was not comfortable driving my car until that was resolved and had to spend the morning of my departure taking care of what was an $8.00 problem . Keep in mind when your key battery is low or dies you may not be able to open or start your car! I didn’t want to take the risk of driving 1,000 miles home to have the key not work during my travel and leave me the inability to start the car or open it on the road. The leadership knew of the problem but did not take car of it in advance of my arrival. The dealership chose to leave a small issue which could have had big impacts unresolved to save $8.00 to replace a battery. That choice on the part of leadership of this dealership left me questioning their integrity. As I said earlier Mark Preston is a great sales professional and great to work with as he followed through on everything he said he was going to do and always went the extra mile to make sure I had a great customer service experience. My disappointment is in the dealership’s decision to be penny wise ... and their choice in not making sure my car was in pristine travel readiness. More

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Great experience Was very professional and assisted me with everything I needed. Great accommodations and work with my schedule to provide me great service. Any issues Was very professional and assisted me with everything I needed. Great accommodations and work with my schedule to provide me great service. Any issues I had was quickly resolved and convenient. More

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Outstanding experience! He is very knowledgeable and courteous. He takes the time to work with you and show you different avenues of approach to get the car you experience! He is very knowledgeable and courteous. He takes the time to work with you and show you different avenues of approach to get the car you want. More

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Mark Preston is the BEST salesman we've ever dealt with Infiniti of Gwinnett was a very nice, professional place, but what impressed my wife and I ever more was the level of professionalism and service that Infiniti of Gwinnett was a very nice, professional place, but what impressed my wife and I ever more was the level of professionalism and service that Mark Preston had. We were LUCKY enough to have Mark walk up and greet us when looking for a used GMC Yukon and we hit it off from there. I would recommend Mark to anyone looking for a refreshingly unconventional car salesman that will be honest with you and shoot you straight. I felt like I could be honest with Mark about where I needed to be payment wise and we went from there. More important than anything, Mark served our country in the military for 20+ years - THANK YOU FOR YOUR SERVICE! More

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