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Mark Rezzano
234 Reviews
Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.
Read moreDealership Experience
12 yrs, 2 mos
Industry Experience
25 yrs, 2 mos
Languages Spoken
Spanish
234 Reviews
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234 Reviews of Mark Rezzano
August 19, 2026
Mark was patient and let me take time to check ALL the features of the vehicle. I wanted to take it for a pre-purchase inspection for my own peace of mind, even though the van was Ford Blue Certified, and features of the vehicle. I wanted to take it for a pre-purchase inspection for my own peace of mind, even though the van was Ford Blue Certified, and they let me do that; some dealers I had shopped at said they wouldn't permit me to do that. And also, when it came time to sign all the paperwork, the numbers matched our verbal agreement (at some dealerships they throw in "surprises"; I was glad not to see that here). More
by Wayne F.
Other Employees Tagged: Nick Feruito, Tiffany Gonzalez
Verified CustomerJuly 26, 2026
Friendly, efficient, great communication They were very friendly, stayed in constant communication on the progress, and were very efficient when it came time to pick up the mustang. friendly, stayed in constant communication on the progress, and were very efficient when it came time to pick up the mustang. More
by alayton0714
Other Employees Tagged: Mark Rezzano
June 23, 2026
I purchased a new 2026 Ford Escape. The sale went exceptionly well. I had an appointment with Mr. Mark Rezzano, Sales Consultant. Mr.Rezzano showed me several new Ford Escapes in the de The sale went exceptionly well. I had an appointment with Mr. Mark Rezzano, Sales Consultant. Mr.Rezzano showed me several new Ford Escapes in the dealer's back lot. I liked one of the Escape's exterior and interior colors. Mr. Rezzano allowed a small test drive of the Escape. The Escape drove and handled nicely. I felt comfortable driving the Escape and said I would buy the Escape. Back in Mr Rezzano's office, he calculated the price of the Escape and included the cash value estimate of my old car which was a trade-in. The new Escape was being prep'd, cleaned and made ready for the customer. Mr. Rezzano accepted my down payment for a portion of the sales price of the Escape. He contacted Tracy Sapienza in Finance who prepared financial/purchase/regulatory papers for signing. Mr Rezzano introduced me to my new Escape reviewing the internal features. Pam Koglman, Sales Associate assisted with linking my cell phone to the dashboard option. Mr. Bob Scheatzle, Sales Associate assisted with setting up customer's account on Ford.com . A lot of work was completed in one afternoon. I was able to drive my new Ford Escape home that same afternoon. That was fantastic!!! Thank you very much for making this purchase very enjoyable!!! Ann Novak (Parma Heights, OH) More
by AN_NOVAK
Other Employees Tagged: Mark Rezzano
June 13, 2026
Quick service, friendly and efficient. Would prefer a little more transparency in the future with contract agreements, either that or more time to review everything. Would prefer a little more transparency in the future with contract agreements, either that or more time to review everything. More
by cristian2014443
Other Employees Tagged: Pam Koglman, John Ruper, Nick Feruito
May 06, 2026
Great service-very kind people. an excellent dealership.we are happy and grateful for the way we are treated. Thank you. an excellent dealership.we are happy and grateful for the way we are treated. Thank you. More
by williamgaray81
Other Employees Tagged: Tracy Sapienza
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