Mark Rodgers | Page 13
Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
447 Reviews
Write a Review447 Reviews of Mark Rodgers
May 07, 2022
Concordville Subaru has an ideal and inviting vehicle drop off. Driving into the service area keeps you out of the weather. After exiting your car you’re greeted by a service rep. I had pre registered a drop off. Driving into the service area keeps you out of the weather. After exiting your car you’re greeted by a service rep. I had pre registered and checked off my required service items. I was informed it would take about an hour. I was directed to the waiting lounge which I found clean and very comfy. In about an hour the service rep went over my invoice and then escorted me to my vehicle. Job well done! More
May 05, 2022
Friendly and helpful staff that made the whole service appointment very efficient and easy for the customer. appointment very efficient and easy for the customer. More
Other Employees Tagged: Melissa McElwee, John Brennan , Zach Catrambone, Lauren Scannapieco
May 01, 2022
Excellent sales and service with the dealer. We have been using concordville dealer since 2010 We have been using concordville dealer since 2010 More
Other Employees Tagged: Melissa McElwee, John Brennan , Zach Catrambone, Lauren Scannapieco
May 01, 2022
Always courteous, professional and excellent service. They go out of there way to help customers. They go out of there way to help customers. More
Other Employees Tagged: Melissa McElwee, John Brennan , Zach Catrambone, Lauren Scannapieco
April 30, 2022
All I did was buy a used truck. Probably a trade but that didn’t matter, the sales people were great and service was fantastic. Had to be the best experience buying by anything. We Probably a trade but that didn’t matter, the sales people were great and service was fantastic. Had to be the best experience buying by anything. We will be back for my wife’s car no question. More
Other Employees Tagged: Ty Jones, Anthony Cappello, Melissa McElwee , The contractor used to dents is the best!!
April 29, 2022
On Wednesday of this week I brought my 2002 Forester to your dealership to have an evaluation done of its condition, being that it has 112,900 miles on it and is 21 years old! I had taken the vehicle to R your dealership to have an evaluation done of its condition, being that it has 112,900 miles on it and is 21 years old! I had taken the vehicle to Rafferty the previous week and they told me to: (1) replace the entire exhaust system; (2) replace the clutch; (3) replace the front axle seals (inner); (4) replace the serpentine and AC belts; (5) replace the gaskets on both the heads and valve covers. Mark Rogers was the adviser at Concordville. He told me the only thing I should do was replace the gaskets! I've scheduled an appointment for 11 May to have the gaskets replaced and to get a PA state inspection. I'm also going to have your people replace the belts since they're the original equipment ... unless Mark tells me that he thinks that isn't necessary. My only criticism is that I would have liked to have had a written estimate (parts and labor) for the replacement of the gaskets for the heads and valve covers. The one thing that Rafferty did properly was provide me with a very detailed estimate listing every part and the times required to do each repair. I know that with a vehicle of this age there may be unforeseen problems with repairs, but a written estimate would have given me some peace of mind. I would appreciate it if you could provide me with a basic written estimate. Just email it to me. More
April 28, 2022
Met by the service person and everything done within the timeframe indicated by the service person. timeframe indicated by the service person. More
Other Employees Tagged: Melissa McElwee
April 27, 2022
Prompt, courteous personnel and excellent service professionals. Always makes me feel welcome and provides on-time completion of work on my Forester. professionals. Always makes me feel welcome and provides on-time completion of work on my Forester. More
Other Employees Tagged: Melissa McElwee, John Brennan , Zach Catrambone, Lauren Scannapieco
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