Mark Rodgers
Mark Rodgers at Concordville Subaru

Mark Rodgers | Page 21

Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
447 Reviews
4.9

447 Reviews

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447 Reviews of Mark Rodgers

January 09, 2022

Dealership Rating
Employee Rating

Seem like they were pushing overpriced tires to customers to meet a quota this day. Also wanted to charge labor but then removed charge? More

by williams_j1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 18, 2022

Concordville Subaru responded

williams_j1, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki, General Manager

January 06, 2022

Dealership Rating
Employee Rating

I always feel So well taken care of. The Service is excellent and there is a good quiet place to work while I wait.I appreciate being asked to be part of the process a when the troubleshooting and dec More

by douglas.w.myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee

Jan 07, 2022

Concordville Subaru responded

Hi, douglas.w.myers! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

January 05, 2022

Dealership Rating
Employee Rating

Hands down the best auto service department I’ve taken my car to. They are always aware of the service needed while also providing a detailed explanation about a particular repair or preventative maintenanc More

by DONELLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan

Jan 06, 2022

Concordville Subaru responded

Hi, DONELLETT! Thank you for the stellar rating. We're happy to hear that your positive experience have earned us your trust. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 31, 2021

Dealership Rating
Employee Rating

Concordville Subaru is a great place. I am amazed sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that y More

by jomortimer59jomort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Jan 04, 2022

Concordville Subaru responded

Hi, jomortimer59jomort! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope you have a lovely day! Sincerely, Moe Laraki, General Manager

December 31, 2021

Dealership Rating
Employee Rating

Clear communication, thoroughly Discuss the service, the cost, and the timeline…. Quickly! When I drop off my BMW for service I swear I spend 15 mins talking to someone… slowly… I much prefer to go to Subar More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Jan 04, 2022

Concordville Subaru responded

Hi, Erin! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 30, 2021

Dealership Rating
Employee Rating

Listened to; my concerns acknowledged; open discussion regarding solving problem. Excellent care; team very knowledgeable about their cars and course of action; attentive; explain problems and even showed More

by RNDEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Concordville Subaru responded

Hi, RNDEDE! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 30, 2021

Dealership Rating
Employee Rating

This is our favorite place to have work done on our 2014 Outback. Even though we live in Boston, we try to get what ever needs doing done while visiting family in PA because you all are so great. Helpful, More

by Cate Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan , Zach Catrambone

Jan 04, 2022

Concordville Subaru responded

Hi, Cate Arnold! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Dec 30, 2021

Cate Arnold responded

Thanks all! You fixed us up again! Much appreciated!

December 29, 2021

Dealership Rating
Employee Rating

What a great experience my first new car ever and they made me feel like a million bucks the owner the manager came to shake our hands our salesman was the best and finance manager made it all so easy and More

by Smcdowell687
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Khaled Malik, John Shields, Tim Raysor, Melissa McElwee, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Dec 30, 2021

Concordville Subaru responded

Hi, Smcdowell687! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

December 26, 2021

Dealership Rating
Employee Rating

Concordville Service Dept is the best service center I’ve ever had in the past seven years since moving to Penna. in 2015 with my 2009 Subaru 2.5i Outback. And I always ask for the same Service Advisor, Mar More

by JSAN.136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Concordville Subaru responded

Hi, JSAN.136! Thank you for the stellar review. We're happy to hear that working with mark elevated your experience with us. Your loyalty and trust mean the world to us. Take care! Sincerely, Moe Laraki, General Manager

December 24, 2021

Dealership Rating
Employee Rating

Was great work with salesman Anthony was super. Service outstanding. No pressure clean show room. Answer all my questions More

by Chas660
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilley, Anthony Cappello , Darren Brown

Dec 28, 2021

Concordville Subaru responded

Hi, Chas660! Thank you for the 5-star rating. We're happy to hear that working with Anthony led to such a positive experience. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

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