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Mark Rodgers

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Mark Rodgers

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Mark Rodgers | Page 5

Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9

436 Reviews

Overview Reviews (436) Inventory (306)

4.9

436 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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436 Reviews of Mark Rodgers

July 25, 2022

Dealership Rating

Employee Rating

As always, the service team was excellent! They were on time, explained everything, and otherwise were very helpful. They even help me grab a coffee. Better, my car was really clean And the pr They were on time, explained everything, and otherwise were very helpful. They even help me grab a coffee. Better, my car was really clean And the price was right. More

by Satisfied Customer

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 26, 2022 -

Concordville Subaru responded

Hi Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 25, 2022

Dealership Rating

Employee Rating

They always treat their clients with the best service, if they ever find something wrong they are more than capable of fixing the problem. Great service! they ever find something wrong they are more than capable of fixing the problem. Great service! More

by Adam

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Craig Reichert, Melissa McElwee , Brian

Helpful 0

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Jul 25, 2022 -

Concordville Subaru responded

Hi Adam, Thank you for your 5-star review. We are delighted to hear working with the service team during your visit was excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 23, 2022

Dealership Rating

Employee Rating

A constant desire to make repairs fit your needs. Make aquiring appointment fit your schedule. Serve with a smile. Make aquiring appointment fit your schedule. Serve with a smile. More

by EALICEM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Moe Laraki, Tim Raysor, Melissa McElwee, John Brennan, Lauren Scannapieco, Keith Hawk , Darren Brown

Helpful 0

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Jul 25, 2022 -

Concordville Subaru responded

Hi EALICEM, Thank you for your 5-star review. We are delighted to hear that our team made your visit with us excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 22, 2022

Dealership Rating

Employee Rating

They go above and beyond! Great service and with integrity. I have bought two cars from this dealership and have taken both cars for all service needs. Great service and with integrity. I have bought two cars from this dealership and have taken both cars for all service needs. More

by MKOTAPKA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melissa McElwee, Lauren Scannapieco

Helpful 0

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Jul 25, 2022 -

Concordville Subaru responded

Hi MKOTAPKA, Thank you for your 5-star review. We are glad to hear that our team went above and beyond in getting you your dream vehicle. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 22, 2022

Dealership Rating

Employee Rating

Concordville Subaru is the best ! The customer service is beyond great !! They are awesome and great ! The customer service is beyond great !! They are awesome and great ! More

by MELONYTAYLOR

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 25, 2022 -

Concordville Subaru responded

Hi MELONYTAYLOR, Thank you for your 5-star review. We are glad to hear our team was great during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 21, 2022

Dealership Rating

Employee Rating

I trust your dealership to service my Forester. Your staff is polite, efficient and professional. Your staff is polite, efficient and professional. More

by COOKHANDYJONI

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 22, 2022 -

Concordville Subaru responded

Hi COOKHANDYJONI, Thank you for your 5-star review. We are glad to hear our team was professional and efficient in service your Forester with us. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 21, 2022

Dealership Rating

Employee Rating

Staff are awesome; professional and caring. Mark even called me on his day off. And ensured there was a follow up call when car was ready. Mark even called me on his day off. And ensured there was a follow up call when car was ready. More

by SARAWELLS0

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Bill service

Helpful 0

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Jul 22, 2022 -

Concordville Subaru responded

Hi SARAWELLS0, Thank you for your 5-star review. We are delighted to hear Mark and the team made your experience excellent with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 17, 2022

Dealership Rating

Employee Rating

Service was prompt. Agent polite and competent. Also helped with some settings that puzzled me. Agent polite and competent. Also helped with some settings that puzzled me. More

by shandonbrewer72

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 18, 2022 -

Concordville Subaru responded

Hi Shandonbrewer72, Thank you for your 5-star review. We are glad to hear that our service team was great in answering all of your questions. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 16, 2022

Dealership Rating

Employee Rating

Always very professional and helpful with our Subaru Outback. We trust this service department and always choose to have our car serviced here! Outback. We trust this service department and always choose to have our car serviced here! More

by KARRI1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melissa McElwee, John Brennan, Lauren Scannapieco

Helpful 0

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Jul 18, 2022 -

Concordville Subaru responded

Hi KARRI1, Thank you for your 5-star review. We are delighted to hear that our service team made your experience great with us. We hope to see you soon for your next service. Have a great day. Sincerely, Moe Laraki, General Manager

July 14, 2022

Dealership Rating

Employee Rating

I’m generally pleased with the service, but after my Visit on Wednesday (determined bad O2 sensor) I drove to grocery store and when I came out, the battery was dead. Had to have it towed back to dealer Visit on Wednesday (determined bad O2 sensor) I drove to grocery store and when I came out, the battery was dead. Had to have it towed back to dealership. I sincerely hope that the upcoming replacement of sensor and new battery(still under warrentee) remedies the situation. More

by SARAWELLS0

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Bill from service was particularly helpful when I called in on Saturday

Helpful 0

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Jul 15, 2022 -

Concordville Subaru responded

Hi SARAWELLS0, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

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