Mark Schultz
Mark Schultz at Santa Cruz Toyota

Mark Schultz | Page 4

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Mark Schultz

July 04, 2026

Dealership Rating
Employee Rating

Service was prompt, professional and pleasant. Requested to replace mirror assemblies. That was quoted at $3000, even though a 10 minute youtube video shows how to install $300 in parts. More

by jwfbean
Recommend Dealer
Yes

Other Employees Tagged: Mark Schultz

Jul 06, 2026

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us! Our team is here for any future needs, and we hope to have the opportunity to earn your business!

July 04, 2026

Dealership Rating
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This Dealership is easy to work with. They are very supportive and help to get the car maintenance done. They also came to my home to transport me to the dealership to pickup my car. I wo More

by smmenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2026

Santa Cruz Toyota responded

Thank you for choosing our team to service your Toyota RAV4 Plug-In Hybrid. Mark and the team were pleased to make maintenance hassle-free and provide home transportation for your pickup. We look forward to working with you again.

July 03, 2026

Dealership Rating
Employee Rating

It’s the employees who make the difference, I’d like to thank Mark for being completely honest with me about the maintenance of my car without trying to upsell me or charge me for unnecessary services like More

by zocalo3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us! Our team enjoyed having you here, and we wish you all the best. See you next time!

July 03, 2026

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They are efficient, considerate, accommodating, and willing to work with you and your budget to stay safe. More

by catsiejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Santa Cruz Toyota responded

It’s wonderful to know our team was efficient, considerate, and accommodating during your Prius service. Mark is glad we could work within your budget to help keep you safe on the road. We appreciate you choosing us for your Toyota Prius maintenance.

June 26, 2026

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Employee Rating

Took my car in for an alignment and the problem wasn't fixed. It came out worse than what it went in. More

by Antoniobecerramata85
Recommend Dealer
No

Other Employees Tagged: Mark Schultz

Jun 29, 2026

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to contact me. - Simon Bachir, General Manager, simonb@santacruztoyota.com

June 25, 2026

Dealership Rating
Employee Rating

Mark was so helpful, courteous, and professional. Just a pleasure. Benjamin greeted me since I was there so early, very kind. More

by nataka55
Recommend Dealer
Yes

Other Employees Tagged: Mark Schultz

Jun 25, 2026

Santa Cruz Toyota responded

It’s wonderful to hear Mark’s helpful, courteous, and professional service made your visit a pleasure. We’re also glad you felt warmly welcomed during your early arrival and that your Toyota 4Runner received excellent care. Thank you for sharing your feedback.

June 25, 2026

Dealership Rating
Employee Rating

Knowledgeable, kind, caring, good communication and not pushy. Check-in was quick and love the service shuttle. More

by w_baltazar
Recommend Dealer
Yes

Other Employees Tagged: Mark Schultz

Jun 25, 2026

Santa Cruz Toyota responded

Thanks for sharing your experience with our team. We’re glad check-in was quick and that you enjoyed the shuttle service while we cared for your Toyota Highlander. Mark appreciates hearing that our approach felt knowledgeable and unpushy. Please let us know if we can assist again.

June 19, 2026

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Employee Rating

We have found that SANTA CRUZ Toyota does not just replace parts trying to solve any problems, but actually fixes them. More

by bobkampa
Recommend Dealer
Yes

Other Employees Tagged: Mark Schultz

Jun 19, 2026

Santa Cruz Toyota responded

Thank you for trusting us with your Toyota Highlander. We’re glad our team went beyond simply swapping parts to ensure the real issue was resolved. Mark appreciates your feedback and looks forward to assisting you again.

June 18, 2026

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Employee Rating

Professional, courteous and excellent service. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. More

by Nboram
Recommend Dealer
Yes

Other Employees Tagged: Mark Schultz

Jun 18, 2026

Santa Cruz Toyota responded

It’s wonderful to hear our team has provided courteous and professional service for your Toyota Avalon since day one. Mark and the service staff appreciate your loyalty and look forward to keeping your Avalon in top shape. Thank you for trusting us with your vehicle.

June 18, 2026

Dealership Rating
Employee Rating

Professional, courteous and excellent service. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. More

by Nboram
Recommend Dealer
Yes

Other Employees Tagged: Mark Schultz

Jun 18, 2026

Santa Cruz Toyota responded

Thank you for highlighting our team’s professional approach and exceptional support. We’re delighted your Toyota Avalon has been in for service with us since you purchased it. We appreciate your loyalty and look forward to serving you on future visits.

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