Jason is always courteous.
Attentive and is always very helpful to work with my schedule gets things done in a timely manner.
Attentive and is always very helpful to work with my schedule gets things done in a timely manner.
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by RKISSNER0
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2023 -
Burnsville Toyota responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care!
Sincerely,
Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com
Seems to have gone down hill not as nice as it used to
be . Probably too spendy.
be . Probably too spendy.
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by squires3
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2023 -
Burnsville Toyota responded
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely,
Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com
They have been reliable and helpful and thorough, and
gave me the information I needed.
gave me the information I needed.
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by CAPEK
Verified Customer
Verified Customer
Jun 28, 2023 -
Burnsville Toyota responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com
Professional, courteous, knowledgeable service.
The wait time was much less than I expected. Highly recommend.
The wait time was much less than I expected. Highly recommend.
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by hulsure
Verified Customer
Verified Customer
Jun 28, 2023 -
Burnsville Toyota responded
I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Mark and all the people there are great to work with.
The shuttle guys were very nice and helpful too!
The shuttle guys were very nice and helpful too!
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by Juliejj
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2023 -
Burnsville Toyota responded
Thank you for this amazing review! We really appreciate your business.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Burnsville Toyota Sales and Service Departments exceed in
providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerber
providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerberding (2006) and Rick Kissner (2023), were friendly, professional, and easy to work with during the sale process. Past and present Service Department personnel, Jeremie Harding and Dave Grosulak, have always been genuinely kind and trustworthy in ensuring my vehicle will be handled with care.
And recently, Jason Colby and Mark Stibal were both wonderful in assisting me with getting my running boards and license plates put on.
Customer service still matters.
Thank you for continuing to prioritize great customer service!
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by BEANE.BARBARA
Verified Customer
Verified Customer
Jun 22, 2023 -
Burnsville Toyota responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com
Fast and efficient service.
Service advisor was very friendly, helpful and informative. Would recommend Burnsville Toyota to friends and family
Service advisor was very friendly, helpful and informative. Would recommend Burnsville Toyota to friends and family
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by WEISOM2001
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2023 -
Burnsville Toyota responded
I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Top service as always.
The only complaint is the steep price which would make me price shop in the future.
The only complaint is the steep price which would make me price shop in the future.
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by MICHALNOVOSAD
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2023 -
Burnsville Toyota responded
I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
Took my prius in for a new battery.
. they got in done a day early! Great service!
. they got in done a day early! Great service!
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by ROBTSN
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2023 -
Burnsville Toyota responded
Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com
I know they were short staffed for mechanics.
I had an appt for 7:30, work completed after 3 hours. It was a bit of a wait.
I had an appt for 7:30, work completed after 3 hours. It was a bit of a wait.
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by BRADYIMAGES
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2023 -
Burnsville Toyota responded
I appreciate you sharing the feedback regarding your recent appointment. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue.
Sincerely,
Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com