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Mark Tower
Mark Tower at Mercedes-Benz of Portland
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Mark Tower | Page 19

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of Mark Tower

September 09, 2022

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Employee Rating

When I call for appointment I didn’t wait for long time. People in MercedesBz are friendly that’s what I like. More

by EDDIEVENIEGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 13, 2022

Mercedes-Benz of Portland responded

Hi Eddie, I'm pleased to see your questions are always addressed promptly via phone call. We enjoy having you as a customer here at Mercedes-Benz of Portland and hope to see you again soon.

September 07, 2022

Dealership Rating
Employee Rating

The service department was very thorough and patient with me as a articulated my needs. They put my mind at ease and made me a believer in Mercedes-Benz! More

by ppb28653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 09, 2022

Mercedes-Benz of Portland responded

Our team is happy to have brought you some peace of mind! We would like to thank you for trusting us with your vehicle and encourage you to return for any future needs.

August 31, 2022

Dealership Rating
Employee Rating

Absolutely NO communication from representatives and/or supervisors. Mercedes Benz customer service is the exact same, silence. Customer service is lacking HUGE. Will never recommend! More

by khauser1331
Customer Service
Recommend Dealer
No

Other Employees Tagged: Brandon Godbey

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August 30, 2022

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Was able to get 2 cars repaired same day. Very prompt and courteous. Thank you More

by WOLFSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 30, 2022

Mercedes-Benz of Portland responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help at Mercedes-Benz of Portland.

August 30, 2022

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Employee Rating

Professional . Courteous... and always efficient . Even when they are super backed up they find the time to help their customers and get them back on the road in no More

by MPOWERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 31, 2022

Mercedes-Benz of Portland responded

Hello. We truly appreciate your highly-rated review and are thrilled to learn that our courteous Service Department provided you with professional customer care and quickly got you back on the road. Thank you so much for your patience and for being a valued guest of Mercedes-Benz of Portland.

August 30, 2022

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Employee Rating

The people who work here are so nice to me, I like the service, thank you! More

by LIXIONGCHEN
Recommend Dealer
Yes
Helpful 1
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Aug 30, 2022

Mercedes-Benz of Portland responded

We are always happy to offer you nice interactions here at Mercedes-Benz of Portland. We look forward to seeing you again.

August 26, 2022

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Employee Rating

Was great to work with the service team, they always make my laugh. Life is to short, make the best of it, enjoy driving my Mercedes-Benz. More

by MICHAEL@AUTOWERKSNW.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Godbey

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Aug 26, 2022

Mercedes-Benz of Portland responded

Hi Michael, Our team is pleased to hear you had a great service appointment accompanied by lots of laughs. We agree 100%, life is way to short to not laugh and have a good time. We sincerely appreciate the review and your business. See you again soon!

August 22, 2022

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Employee Rating

Excellent service writer and the courtesy of a loaner when asked for. Work done on time. More

by VISTA-HOUSE
Recommend Dealer
Yes
Helpful
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Aug 23, 2022

Mercedes-Benz of Portland responded

Hello, Thank you for the great feedback on the Mercedes-Benz of Portland Service department! Our team is happy to hear your were able to get a loaner vehicle and the work was completed on time. We appreciate your business and look forward to working with you again soon.

August 20, 2022

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Employee Rating

Was treated very professionally by Mark Tower. Routine maintenance performed expeditiously while I waited comfortably in the waiting area. A totally favorable experience More

by cdvankoten
Recommend Dealer
Yes
Helpful
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Aug 23, 2022

Mercedes-Benz of Portland responded

Hello, Thank you for the great review and for taking the time to share your recent service experience at Mercedes-Benz of Portland. Our team is happy to hear you had a favorable experience and received professional service from Mark. Thank you for working with us and we look forward to seeing you again soon!

August 19, 2022

Dealership Rating
Employee Rating

I’ve always felt part of the family at MB of Portland and I can’t imagine going anywhere else for service. Great job! More

by GARYZ4571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Aug 23, 2022

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

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