Mark Vicens
Mark Vicens at BMW of Freehold
Refer Me

Mark Vicens | Page 18

Client advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

Contact Me
5.0
183 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

26 yrs, 8 mos

Specialties & Trainings

General Motors ASEP Graduate

5.0

183 Reviews

Write a Review

183 Reviews of Mark Vicens

May 01, 2019

Dealership Rating
Employee Rating

First time BMW purchasers This is the first time we purchased a BMW. We had lots of questions but also did our homework. Mark Vicens worked with us and clearly knew his product More

by TammyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky , Bustling dealership - very professional staff from front desk to sales to management. Great car buying experience.

May 01, 2019

BMW of Freehold responded

Tammy, thank you for the review. We are glad to have been of service to you and we hope you enjoy your X3!

March 22, 2019

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Employee Rating

Phenomenal Car Buying Experience On a whim I stopped at the dealership just to see what they had. Wasn’t really expecting to buy a new BMW but I saw one I liked and went inside to spe More

by Torna
Price
Recommend Dealer
Yes
Mar 25, 2019

BMW of Freehold responded

Wow--what an awesome review! Our staff members strive to provide a smooth, quick, and informative buying experience for our clients, and we are pleased to hear that Mark did just that! We are glad to hear that the customer service he provided was so enjoyable that you returned for your daughter to purchase a vehicle with him! We will pass along these kind words to Mark, and congratulations on the new vehicles!

March 21, 2019

Dealership Rating
Employee Rating

Exceptional service Mark was excellent! He paid close attention and listened to what I said I wanted and took it seriously. Mark exuded exceptional customer service and w More

by Shanea29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2019

BMW of Freehold responded

Shanea, thank you for reviewing our dealership! We are glad that Mark was able to attend to your needs and provide a 5 star customer service experience. We hope to see you again!

March 09, 2019

Dealership Rating
Employee Rating

First BMW Mark is a great guy and great dealer. Straight shooter and very honest. I would recommend him to anyone looking to purchase a car. I bought my first B More

by VinnyBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2019

BMW of Freehold responded

Vinny, thank you for your 5 star review! We strive to always be honest and provide the best custom experience. We will pass your review along to Mark!

March 04, 2019

Dealership Rating
Employee Rating

Great car buying experience Traded in my M235i for an X5. Great car buying experience from begining to end. My sales guy Mark took care of everything in a professional and timely More

by Mosstradamus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Gin

Mar 05, 2019

BMW of Freehold responded

We are pleased to hear that we have been your smoothest transaction when dealing with car purchases. We appreciate you taking the time to tell us about your positive experience! Enjoy your new X5 and we look forward to taking care of any future needs that may arise!

March 02, 2019

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Employee Rating

Great Cars Sold by Good People Just bought a pre-owned X5 here. Fantastic car, great value, and really nice experience delivered by nice people- who are always professional and frie More

by BMWX5e40phile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Marchesani

Mar 04, 2019

BMW of Freehold responded

This is such an awesome review, and thank you for taking the time to leave it with us! We are so pleased to hear that you had a wonderful sales visit, with Nick, Mark, and Rey each providing optimal customer service with a professional and friendly demeanor. Congratulations on your new BMW, and we hope to see you again in the future!

February 18, 2019

Dealership Rating
Employee Rating

Outstanding!! Overall excellent experience. Very Professional and friendly. Explained all the features on the car before I drove away. Thanks so much for a great More

by Maryliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado, Nicholas Lichaa

Feb 19, 2019

BMW of Freehold responded

We're glad to hear that you had a great experience! Feel free to come back whenever you need!

February 02, 2019

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Employee Rating

Easy no high sales pressure Great experience Mark went above and made an above all excellent car buy experience. Will come back again. We were in and out in no time with the X5. More

by Marlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Claro

Feb 05, 2019

BMW of Freehold responded

Marlene, thanks for the excellent review! We strive for excellence and efficiency, and employees like Mark help make that happen. Enjoy your new X5!

January 30, 2019

Dealership Rating
Employee Rating

2019 X5 I special orders a 2019 X5 in November with Marks help. It was a great experience from beginning to end. I picked my dream car up today and I just wan More

by X5
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa

Feb 01, 2019

BMW of Freehold responded

Congratulations on purchasing your dream car! We're so glad we could help out, our team works hard to provide experiences like yours. Let us know how we can assist you in the future!

January 30, 2019

Dealership Rating
Employee Rating

Excellent First Car Purchase Experience I recently purchased my first car with the help of Mark and it couldn't have been any simpler of a process. Mark efficiently guided me through my firs More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2019

BMW of Freehold responded

Alex, thanks for the stellar review! We love hearing about experiences like yours. Thanks for the compliments and recommendation of Mark, we'll be sure to pass them along!

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