Mark Wilburn

Very professional, keeps you informed of what is being done and what the future needs of your vehicle are. done and what the future needs of your vehicle are. More

by ppetty1951 Verified Customer Verified Customer

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All services required were executed in a timely fashion and the price was estimated for me up front before work began! and the price was estimated for me up front before work began! More

by vce1734 Verified Customer Verified Customer

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I scheduled maintenance that should take an hour or so. When I arrived I was advised to consider adding other services that would have taken 4-5 hours. This was an unpleasant surprise, especially since the When I arrived I was advised to consider adding other services that would have taken 4-5 hours. This was an unpleasant surprise, especially since the scheduling interface on the website did not recommend this extra maintenance. Also, I was advised that replacing a battery (same brand and specs as the factory original) by a non-Subaru mechanic would cause it to wear out faster. This seems very questionable and makes me a bit apprehensive to take the service department's advice at face value without doing my own research. I did like getting the inspection video though. More

by ag28115 Verified Customer Verified Customer

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Damages the door sill while fixing the seat. Multiple trim pieces damages and caused a big issue. Multiple trim pieces damages and caused a big issue. More

by jcline116 Verified Customer Verified Customer

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Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashville) HOWEVER, the last time I was at Randy Marion a person DID find a rattle, I think they said in the driver's front door panel. That must have been it because it's MUCH better but still audible More

by mmochrie1 Verified Customer Verified Customer

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Was kept informed with no pressure to buy products. Will come back for service when necessary. Will come back for service when necessary. More

by KHEAGLE58 Verified Customer Verified Customer

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Friendly and efficient and timely service. I would recommend Mark and this service department to others. I would recommend Mark and this service department to others. More

by billh0823 Verified Customer Verified Customer

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All persons were friendly and pleasant. Service was fairly quick. Reminder was send via text Service was fairly quick. Reminder was send via text More

by jlblashka59 Verified Customer Verified Customer

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Just purchased my 4th Subaru from Randy Marion Subaru! I highly suggest giving them a try! Great employees, great service!!!! I highly suggest giving them a try! Great employees, great service!!!! More

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Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby Verified Customer Verified Customer

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