Mark Wilburn | Page 10
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
743 Reviews
Write a Review743 Reviews of Mark Wilburn
August 12, 2025
The buying process was very easy and JD was great to work with. Keely made the financial part a breeze. I noticed a small issue 2 days later and the service were prompt to get my vehicle scheduled, even of with. Keely made the financial part a breeze. I noticed a small issue 2 days later and the service were prompt to get my vehicle scheduled, even offering a loaner car so that I didn’t have to wait. I consider this a success and wouldn’t hesitate to buy from them again. More
Other Employees Tagged: Keeley Murphy , JD (in the preowned department)
August 08, 2025
Took care of an issue covered by Warranty. . we dropped out the vehicle and they brought it back for us. Great Customer Service! . we dropped out the vehicle and they brought it back for us. Great Customer Service! More
Other Employees Tagged: Aaron Forness, Jessica Matos, Jacob McMillen
August 06, 2025
This is the one-stop shop for everything Subaru! Mark in the service department has kept my 200K+ Forester XT running, and has been very helpful in diagnosing problems and providing very nice loaner Mark in the service department has kept my 200K+ Forester XT running, and has been very helpful in diagnosing problems and providing very nice loaner vehicles. When the time came to replace my XT, Nick and Keeley made finding and purchasing my new vehicle easy! Drove off with it the next day! Lots of inventory too! I'll be a customer for life here! More
Other Employees Tagged: Keeley Murphy, Nick McElyea
August 05, 2025
Always friendly, enjoyed talking to Keely, Frank and Mark. The wait was reasonable, the snacks and coffee was excellent. Mark. The wait was reasonable, the snacks and coffee was excellent. More
Other Employees Tagged: Frank Tilghman, Keeley Murphy
August 02, 2025
I really like the service department in Mooresville. Mark is my service rep., and Jacob has been helpful, too. Mark is my service rep., and Jacob has been helpful, too. More
Other Employees Tagged: Jacob McMillen , Kimmie
August 02, 2025
The Service Department and Coordinator do a wonderful job... The Marketing Department then hounds customers with attempting to sell customer a new car through trade-in offers. I had to call dealership job... The Marketing Department then hounds customers with attempting to sell customer a new car through trade-in offers. I had to call dealership twice to get the calls, texts, emails to stop. More
July 31, 2025
Mark is the best to work with! Always friendly and professional. He explains the maintenance details that are needed to keep our automobiles in great condition! Always friendly and professional. He explains the maintenance details that are needed to keep our automobiles in great condition! More

