Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 11

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
746 Reviews
4.9

746 Reviews

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746 Reviews of Mark Wilburn

July 31, 2025

Dealership Rating
Employee Rating

Mark is the best to work with! Always friendly and professional. He explains the maintenance details that are needed to keep our automobiles in great condition! More

by DDOPHEIDE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 18, 2025

Dealership Rating
Employee Rating

Excellent and timely service from a very professional team. Mark is extremely responsive and thorough to make sure our appointments run smoothly. More

by JMOORE3024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 17, 2025

Dealership Rating
Employee Rating

I refuse to be made to answer this question. Please change this format. I will not be responding to any more surveys. More

by HULENEMCLEAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred - technician - great!

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 17, 2025

Dealership Rating
Employee Rating

They did a great job of both the diagnostics and the repair. Also very timely. More

by WALTERRSMITH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 15, 2025

Dealership Rating
Employee Rating

Thank you Mark . Great service all around . Very thorough and conscientious service . Parts department also great . More

by CAB2358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 13, 2025

Dealership Rating
Employee Rating

Highly responsive and caring service advisor. I always feel I’m in good hands with Mark. His timely and frequent communication skills are appreciated, as well as his customer service skills. V More

by ALEXTAYLOR1973
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

July 13, 2025

Dealership Rating
Employee Rating

Every one there was very helpful. Excellent waiting area. Everything was very clean and nice More

by DOGABILITY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

July 04, 2025

Dealership Rating
Employee Rating

Keep you informed as to what they are doing- show pictures/video of mechanic as he works. More

by FEEZFAM6879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 30, 2025

Dealership Rating
Employee Rating

Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 26, 2025

Dealership Rating
Employee Rating

My car started smoking while on my way to Florida with grandkids and son, I had it towed to the dealership. Unfortunately, the service department was closed. It was hot outside, and Josh offered all of us More

by ANGSCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott , Josh

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

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