Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 11

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
757 Reviews
4.9

757 Reviews

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757 Reviews of Mark Wilburn

August 17, 2025

Dealership Rating
Employee Rating

Service was excellent, no problems. Kind and courteous. Video is great and appreciated. Well done. More

by mreg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 16, 2025

Dealership Rating
Employee Rating

The service was top notch and all the service personnel were very nice and knowledgeable. More

by jmwdraw1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your experience with us, and thank you for taking the time to leave a 5-star review!

Sep 05, 2025

Randy Marion Subaru responded

Thank you!

August 14, 2025

Dealership Rating
Employee Rating

Friendly and efficient service. Mark was amazing, helped navigate a few spontaneous issues that arose. Thank you for fabulous service. More

by KELLHOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your experience with us, and thank you for taking the time to leave a 5-star review!

August 12, 2025

Dealership Rating
Employee Rating

Service department was amazing. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. More

by bkreynolds32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your experience with us, and thank you for taking the time to leave a 5-star review!

August 12, 2025

Dealership Rating
Employee Rating

The buying process was very easy and JD was great to work with. Keely made the financial part a breeze. I noticed a small issue 2 days later and the service were prompt to get my vehicle scheduled, even of More

by daveparlett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keeley Murphy , JD (in the preowned department)

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

August 08, 2025

Dealership Rating
Employee Rating

Took care of an issue covered by Warranty. . we dropped out the vehicle and they brought it back for us. Great Customer Service! More

by STEPHBLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 06, 2025

Dealership Rating
Employee Rating

This is the one-stop shop for everything Subaru! Mark in the service department has kept my 200K+ Forester XT running, and has been very helpful in diagnosing problems and providing very nice loaner More

by DDARAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keeley Murphy, Nick McElyea

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

August 05, 2025

Dealership Rating
Employee Rating

Always friendly, enjoyed talking to Keely, Frank and Mark. The wait was reasonable, the snacks and coffee was excellent. More

by REVEREND.MARYSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Tilghman, Keeley Murphy

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

August 02, 2025

Dealership Rating
Employee Rating

I really like the service department in Mooresville. Mark is my service rep., and Jacob has been helpful, too. More

by aballewedit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen , Kimmie

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

August 02, 2025

Dealership Rating
Employee Rating

The Service Department and Coordinator do a wonderful job... The Marketing Department then hounds customers with attempting to sell customer a new car through trade-in offers. I had to call dealership More

by dicopaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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