Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 11

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
743 Reviews
4.9

743 Reviews

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743 Reviews of Mark Wilburn

July 17, 2025

Dealership Rating
Employee Rating

They did a great job of both the diagnostics and the repair. Also very timely. More

by WALTERRSMITH77
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 15, 2025

Dealership Rating
Employee Rating

Thank you Mark . Great service all around . Very thorough and conscientious service . Parts department also great . More

by CAB2358
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Workmanship
Service Time
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 13, 2025

Dealership Rating
Employee Rating

Highly responsive and caring service advisor. I always feel I’m in good hands with Mark. His timely and frequent communication skills are appreciated, as well as his customer service skills. V More

by ALEXTAYLOR1973
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

July 13, 2025

Dealership Rating
Employee Rating

Every one there was very helpful. Excellent waiting area. Everything was very clean and nice More

by DOGABILITY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

July 04, 2025

Dealership Rating
Employee Rating

Keep you informed as to what they are doing- show pictures/video of mechanic as he works. More

by FEEZFAM6879
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 30, 2025

Dealership Rating
Employee Rating

Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service More

by AB
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 26, 2025

Dealership Rating
Employee Rating

My car started smoking while on my way to Florida with grandkids and son, I had it towed to the dealership. Unfortunately, the service department was closed. It was hot outside, and Josh offered all of us More

by ANGSCI
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Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott , Josh

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 25, 2025

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Employee Rating

Mark was great, explained everything. To bad he didn’t give me the loaner before the repair, I may have bought it More

by Reinhardwschmidt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 24, 2025

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Employee Rating

Excellence experience, quality staff, fair prices - what more could I ask for. Thank you for taking care of us. More

by kurtmechling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 23, 2025

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Employee Rating

Mark provided excellent service and was very helpful during the process. He addressed my concerns timely. More

by rachaelesykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

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