Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 13

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
757 Reviews
4.9

757 Reviews

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757 Reviews of Mark Wilburn

June 26, 2025

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Employee Rating

My car started smoking while on my way to Florida with grandkids and son, I had it towed to the dealership. Unfortunately, the service department was closed. It was hot outside, and Josh offered all of us More

by ANGSCI
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Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott , Josh

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 25, 2025

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Mark was great, explained everything. To bad he didn’t give me the loaner before the repair, I may have bought it More

by Reinhardwschmidt
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 24, 2025

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Excellence experience, quality staff, fair prices - what more could I ask for. Thank you for taking care of us. More

by kurtmechling
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 23, 2025

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Mark provided excellent service and was very helpful during the process. He addressed my concerns timely. More

by rachaelesykes
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 21, 2025

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Employee Rating

Great service due to SOS light came on while car had been parked, I was alerted by text. All systems checked and functioning normally. Unfortunately SOS light came back on leaving the dealership. All syst More

by julhartman193
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 21, 2025

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Employee Rating

I choose mark as my service person each time . He has consistently shown to care about my car and my safety. Thank you More

by KATHYISOM
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 18, 2025

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Employee Rating

Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future More

by carobet
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos, Jacob McMillen

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

June 18, 2025

Dealership Rating
Employee Rating

Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i More

by carobet
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jessica Matos, Jacob McMillen , Tim Lawson excellent Service Manager

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 16, 2025

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Employee Rating

Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More

by marcoher
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 15, 2025

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Employee Rating

We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More

by AUBREYGRACE1142
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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