Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 13

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
743 Reviews
4.9

743 Reviews

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743 Reviews of Mark Wilburn

June 07, 2025

Dealership Rating
Employee Rating

Damages the door sill while fixing the seat. Multiple trim pieces damages and caused a big issue. More

by jcline116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2025

Randy Marion Subaru responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

June 02, 2025

Dealership Rating
Employee Rating

Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil More

by mmochrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 01, 2025

Dealership Rating
Employee Rating

Was kept informed with no pressure to buy products. Will come back for service when necessary. More

by KHEAGLE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 29, 2025

Dealership Rating
Employee Rating

Friendly and efficient and timely service. I would recommend Mark and this service department to others. More

by billh0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 25, 2025

Dealership Rating
Employee Rating

All persons were friendly and pleasant. Service was fairly quick. Reminder was send via text More

by jlblashka59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 23, 2025

Dealership Rating
Employee Rating

Just purchased my 4th Subaru from Randy Marion Subaru! I highly suggest giving them a try! Great employees, great service!!!! More

by KTF3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Rourk, Keeley Murphy

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 23, 2025

Dealership Rating
Employee Rating

Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 17, 2025

Dealership Rating
Employee Rating

Well like I told Mark with all the trouble I had at their Hickory and Salisbury Locations I had just about lost faith in Randy Marion. His and Jacob's customer service restored my faith in the dealership. Th More

by JOHNMSTIREWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 17, 2025

Dealership Rating
Employee Rating

Excellent customer service! Aaron was super friendly and kept me fully informed during my repair. Thanks Randy Marion Team!!! More

by JASON.STEVENSON452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 12, 2025

Dealership Rating
Employee Rating

The team at Randy Marion Subaru do a fantastic job of maintaining my car, They have me in and out quickly, and fixed an issue that needed some lube without changing parts. More

by HIBDON_CRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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