Mark Wilburn | Page 12

Great service due to SOS light came on while car had been parked, I was alerted by text. All systems checked and functioning normally. Unfortunately SOS light came back on leaving the dealership. All syst parked, I was alerted by text. All systems checked and functioning normally. Unfortunately SOS light came back on leaving the dealership. All systems continue work properly including the speakers. Will not renew Subaru Starlink. Both Mark and Electrical technician were very knowledgeable and helpful. Thank you. More

by julhartman193 Verified Customer Verified Customer

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I choose mark as my service person each time . He has consistently shown to care about my car and my safety. Thank you He has consistently shown to care about my car and my safety. Thank you More

by KATHYISOM Verified Customer Verified Customer

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Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future and hope service on this vehicle, as well as the 2024 continues in the future More

by carobet Verified Customer Verified Customer

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Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches in customer service…rectified and pleased once again with service performance. More

by carobet Verified Customer Verified Customer

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Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More

by marcoher Verified Customer Verified Customer

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We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More

by AUBREYGRACE1142 Verified Customer Verified Customer

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The oil change service was completed quickly, and they also reviewed the current updates and discussed upcoming maintenance needs. also reviewed the current updates and discussed upcoming maintenance needs. More

by kmaniyar Verified Customer Verified Customer

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Very professional, keeps you informed of what is being done and what the future needs of your vehicle are. done and what the future needs of your vehicle are. More

by ppetty1951 Verified Customer Verified Customer

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All services required were executed in a timely fashion and the price was estimated for me up front before work began! and the price was estimated for me up front before work began! More

by vce1734 Verified Customer Verified Customer

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I scheduled maintenance that should take an hour or so. When I arrived I was advised to consider adding other services that would have taken 4-5 hours. This was an unpleasant surprise, especially since the When I arrived I was advised to consider adding other services that would have taken 4-5 hours. This was an unpleasant surprise, especially since the scheduling interface on the website did not recommend this extra maintenance. Also, I was advised that replacing a battery (same brand and specs as the factory original) by a non-Subaru mechanic would cause it to wear out faster. This seems very questionable and makes me a bit apprehensive to take the service department's advice at face value without doing my own research. I did like getting the inspection video though. More

by ag28115 Verified Customer Verified Customer

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