Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
696 Reviews
4.9

696 Reviews

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696 Reviews of Mark Wilburn

December 21, 2025

Dealership Rating
Employee Rating

The business hours are very suitable for my schedule. I always get good service from Mark Wilburn More

by 53bhscott
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 17, 2025

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Very quick, efficient and well documented service with both written and video overview of inspection and repairs. Mark Wilburn is very friendly. One thing I like is the service coordinators do not up-sale More

by will.white22
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Recommend Dealer
Yes
Dec 17, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

December 16, 2025

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As many families are beginning their cautious embrace of electric vehicles, having a dealership that focuses beyond product, on service, human service, is an AI emerging world is a very welcome thing to fin More

by CARLOS.SANTIAGO1
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2025

Randy Marion Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 10, 2025

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Have 2 older Subaru autos. Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica More

by scottvaldez1976
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2025

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Mark Wilburn does it again. Got us in to check our tire pressure and in the process updated our entertainment software. Thanks! More

by JLG
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Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

December 06, 2025

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Mark and everyone was amazing. Everything was done in a professional way and handled well More

by bonaddioalexandra
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Recommend Dealer
Yes
Dec 06, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 05, 2025

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Employee Rating

It took longer than we thought but Mark stayed on it. I also got my bumper fixed for a totally reasonable price. I’m very happy with the jobs done More

by Donna
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Recommend Dealer
Yes
Dec 05, 2025

Randy Marion Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Randy Marion Subaru!

December 04, 2025

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Employee Rating

Every one at the dealership has been fantastic. And I would not have dealt with any other dealership because Mark and others in service over the years have taken care of all my car More

by CAMILLEKJONES
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Rourk, Keeley Murphy

Dec 04, 2025

Randy Marion Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Randy Marion Subaru. We look forward to having you as one of our valued customers for many more years to come!

December 02, 2025

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Wonderfull! !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive cen More

by JRAGAN159@aol.com
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Recommend Dealer
Yes
Dec 02, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2025

Dealership Rating
Employee Rating

I have been leasing Subaru cars since 2015,all Forester so now I'm purchasing this 2021.I love my Subaru Foresters. More

by got2bgood_610@MSN.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Tillman in sales

Nov 29, 2025

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

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