Marla Keenan | Page 2

Maplecrest Ford is the standard by which all other dealers should be held. Great service and sales. Emma Giordano was exceptionally outstanding throughout the sales and delivery process. Very patient dealers should be held. Great service and sales. Emma Giordano was exceptionally outstanding throughout the sales and delivery process. Very patient, knowledgeable and professional - I can’t recommend her highly enough. More

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This is my third F-150 from Maplecrest Ford. The car buying experience has been great every time. Mickey Hendrick and team makes it special! buying experience has been great every time. Mickey Hendrick and team makes it special! More

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Emma was incredibly helpful throughout the sales process. She was very knowledgeable, friendly and informative pre-sale. Post-sale, I decided to customize my new Ranger. Emma was a great resource for helping She was very knowledgeable, friendly and informative pre-sale. Post-sale, I decided to customize my new Ranger. Emma was a great resource for helping to identify and select after-market parts and accessories. She eagerly handled all the details - ordering the parts and coordinating the installation with Maplecrest Ford service flawlessly. Another outstanding experience with Emma and the entire staff at Maplecrest. More

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What a great sales experience. From the professional, pleasant greeting at the start to the thoughtful gifts for my daughters at delivery, Emma was courteous, caring and thorough. Unlike any other car s pleasant greeting at the start to the thoughtful gifts for my daughters at delivery, Emma was courteous, caring and thorough. Unlike any other car shopping experience I’ve ever had, working with Emma was an absolute pleasure. Maplecrest has a customer for life! More

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New Escape Nothing but excellence from Maplecrest. Courteous, kind and total professionalism. I highly recommend this dealership. I have purchased many vehicles Nothing but excellence from Maplecrest. Courteous, kind and total professionalism. I highly recommend this dealership. I have purchased many vehicles from Maplecrest and will continue to do so. More

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Emma was FANTASTIC!!! Our 6th lease at Maplecrest! 18 years! Emma - knowledgeable, caring, polite. Very understanding of the Customer experience. Nobody does it better. W Our 6th lease at Maplecrest! 18 years! Emma - knowledgeable, caring, polite. Very understanding of the Customer experience. Nobody does it better. We'll be back! More

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Thank you James and Maplecrest Ford This 2019 Escape Titanium is the 5th car/truck we have purchased from James. James provides excellent sales support in understanding Ford’s great cars This 2019 Escape Titanium is the 5th car/truck we have purchased from James. James provides excellent sales support in understanding Ford’s great cars and trucks and their options. The sales manager, Dave, provided excellent guidance and support in financing this sale. Staff and service are there to make the experience run smooth and successful. Thank you James and Maplecrest Ford. As always, pleasure doing business with you! More

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Great experience! We had a great experience at Maplecrest. We drove 4 hours to get the truck we wanted and everything went smoothly. Marla was a great help getting eve We had a great experience at Maplecrest. We drove 4 hours to get the truck we wanted and everything went smoothly. Marla was a great help getting everything going on the phone and then James finishing it up. The finance person, Marie, was straight forward and quick. Many times small dealerships give a much better experience than the big ones. I would definitely recommend Maplecrest Ford to friends and family. More

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Amazing experience. I am a leaser of Ford and have been loyal of the Ford and Lincoln brand. I have had other cars as well such as Jeep, Mini, & Chevy over the years as I am a leaser of Ford and have been loyal of the Ford and Lincoln brand. I have had other cars as well such as Jeep, Mini, & Chevy over the years as well. Ford makes beautiful machines with probably the best technology out there amongst its competitors. Safety features and a lot of tech are now standard features which is really a best foot forward for Ford in my easy. Let's face it we all really do not think about worst care scenario until it happens. I prefer to be proactive rather than reactive, personally. I always make sure that I get something fast, safe, and love technology. Maplecrest has 2 locations in NJ and besides a very friendly staff (Frank (Sales), David (Operations Manager), and Maria (Finance) are all amazing and always get me in and out and provide me the exact vehicle that I request at the price I negotiated, no surprises. I have a lot of patience for most things in life but haggling is not one of them. I make it clear that I want what I want and I do not want any surprises. They never let me down and are on point 100% of the time. Obviously sometimes things happen beyond the dealerships control like issues from the factory which happens from time to time with any manufacturer and their service department rocks as well. I apologize for not knowing their names but honestly I rarely ever have an issue and the car is in and out. So far the cars all leased from the 2 Maplecrest dealerships 2005 Lincoln MKX limited, 2008 Lincoln MKX Limited, 2011 Ford Edge Sport, 2015 Ford Edge Sport, & 2019 Ford Edge ST. I send everyone I know there and they all couldn't be happier with their decision. More

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Great Experience !!! Always the best , good deal , easy purchase, is the place to go. Dave V. and Marla make everything easy and simple. I will be there for all cars needs Always the best , good deal , easy purchase, is the place to go. Dave V. and Marla make everything easy and simple. I will be there for all cars needs. More

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